Sherwood Honda

If I could rate a 0 I would I called last week for a quote on my vehicle to get detailed the lady told me 270.00 I booked it in. The Monday of my appointment I get a call tell me in tripped in price. 60 quote on my vehicle to get detailed the lady told me 270.00 I booked it in. The Monday of my appointment I get a call tell me in tripped in price. 600.00 I said no I just need the back done. He goes 519.00 I said nope I would pick it up. I wasn’t going to pay that just to get the back of my vehicle cleaned. The manager of services called me and tells me 300 as there’s a miscommunication somewhere. 350.00 just to clean the back of my van what a rip off take your vehicle to Mississippi jacks for a full detail if you want to spend 300.00 on a full detail. Not going there for detail again More

Service has been good in the past. However, they give away customer data!! I got a message from some company with my name, number and report about my car. Absolutely unacceptable that However, they give away customer data!! I got a message from some company with my name, number and report about my car. Absolutely unacceptable that they give/sell my info without consent. Never getting another dime from me. More

Best experience so far dealing with a dealership. Jimmy was able to help us pick the right car for my family. He walked us thru all the different options and helped us find a vehicle that best suited Jimmy was able to help us pick the right car for my family. He walked us thru all the different options and helped us find a vehicle that best suited our needs. Will definitely be back when we look for another car. More

Ritchie at Sherwood Honda was wonderful to deal with. Knowledgeable, helpful, and not pressuring a sale. He got me the car I wanted and helped me with all questions I had. Knowledgeable, helpful, and not pressuring a sale. He got me the car I wanted and helped me with all questions I had. More

Before booking my car (3. 5l Honda engine) in I called 2 times to confirm the price for a "Timing belt kit" as suggested by the service tech $1350 (even confirmed each part tha 5l Honda engine) in I called 2 times to confirm the price for a "Timing belt kit" as suggested by the service tech $1350 (even confirmed each part that they would be replacing with the kit). Turns out they are Selling you a False Sense of Security, they are not replacing all of your timing belt components just parts they think may fail. I received an electronic quote after getting my car in and the service tech Tyler was pressuring me to sign the quote, the quote now for the timing belt kit was $1690. But wait, the tech now says the water pump does not need to be done so the price now is $2,005.28. Even after not replacing parts price goes up??? I booked my vehicle in a week and a half previous they said oh ya, we don't have parts in stock your car will have to stay. I went and picked up my car, had to pay $190 to get it out. Called service manager Darin De Prato to seek a resolution as I still needed my car repaired, he was going to look into it and give me an all in price to complete the work. Its been 6 days now, no call back. Apparently not everyone is a valued customer. More

Went in with a scheduled appointment and the dealer would not honor there posted internet price. They claim they made a mistake. Not sure I believe them. Wasted half a day! not honor there posted internet price. They claim they made a mistake. Not sure I believe them. Wasted half a day! More

Great service from Sukhi and Shibani! Really happy with the deal I was given on a new Honda Civic EX 2022. Took my trade in for a fair price., and very friendly service. Really happy with the deal I was given on a new Honda Civic EX 2022. Took my trade in for a fair price., and very friendly service. More

Purchased a used vehicle that ended up having major problems. Sales worked with me and after repeated attempts to repair this car they helped me purchase a beautiful new Honda CRV. Everyone at the deal problems. Sales worked with me and after repeated attempts to repair this car they helped me purchase a beautiful new Honda CRV. Everyone at the dealership went above and beyond to help me and pull my car buying experience out of the fire. I am very happy now and would highly recommend this dealership. I had dealings with every department used sales, service, and new car sales. If they take care of all their customers the way they took care of me then they are the best dealership in the province. More

Dishonest and worst finance department- Amit and Shibani. DONT TRUST THEM...Do your due diligence.. DONT TRUST THEM...Do your due diligence.. More

I was at the dealership Tuesday Apr 5 they were friendly until they pick apart your vehicle and want to give you 2/3 of what the vehicle is worth. Not happy wasting 1 hour of my time and won’t be back. until they pick apart your vehicle and want to give you 2/3 of what the vehicle is worth. Not happy wasting 1 hour of my time and won’t be back. More