Village Honda

What a scam artist. Peter I just wanted to express my disgust at how you and Village Honda run their business. When we bought our 2022 Ridgeline, we were sent to t Peter I just wanted to express my disgust at how you and Village Honda run their business. When we bought our 2022 Ridgeline, we were sent to talk to you, Peter Jedynak, the Finance guy. Although we did not need financing, you were able to convince us to become Platinum members of Village Honda. The benefits were supposedly many but for a mere $400. We would get all of our oil changes at Village Honda for free. That was true but when I took it in to get my second oil change, they were going to charge me for having my brake linkages checked. OMG. Which vehicles need their brake linkages checked after 20,000 km? It was not recommended in the Honda warranty but to get those free oil changes, then Village Honda will charge you for these types of useless vehicle checks. What a scam on your part. Then you convinced us that the high cost of replacing the windshield (over $1000 per replacement) due to electronics in the windshield, would best be taken care of by purchasing a windshield replacement warranty - "Smart glass" at $1100. It would cover us for windshield replacement once per year for the first 4 years. So we did. After almost two years without a replacement, I decided to get rid of those numerous chips with which had blurred my vision while driving. I made an appointment and the quote to replace my windshield, after your Service Department knew I had the windshield coverage, was this: Honda provides “OEM” windshield glass and “Aftermarket” comes from third party provider. OEM windshield = $767.73 ONLY PART Aftermarket = $328.51 ONLY PARY Labor cost = $330 + TAX Recalibration cost = $175 +TAX Smart glass will only cover Aftermarket. After smart glass is applied to this service the cost will be $406.03 PART COST + $330 LABOR COST + $175 RECALIBORATION COST. You can decide between OEM or Aftermarket and let us know which one you would like to proceed with. So IF the price of glass stays the same as it is this year, my savings on the Windshield Glass Warranty would save me a whopping $214.04 if I had decided to get a new windshield every year BUT I ALREADY DID NOT GET A NEW WINDSHIELD in the first year. And over 4 years it would cost me to get Honda glass $911.03 per year, so $3644.12 after 4 replacements per the limited warranty. I used to laugh at those folks who were scammed by the "Nigerian Prince" letters, but I have now been scammed by a local business no less, namely Village Honda in Calgary. I am ashamed, even as a Senior Citizen to be taken in by you and your dealership. I wish to apologize to my friend to whom I recommended Village Honda, when he wanted to buy a new Honda. I hope he forgives me, and the best possible outcome is that the was not taken in by your scams. I will not be recommending anyone else to do business with you, nor will I ever be spending another dollar at your dealership . I'll be putting this review on as many internet sites as I can so other Senior Citizens and younger folks will not be scammed as I was. Gord More

Unfortunately I would not recommend this dealership to anybody. I would be very weary of purchasing a used vehicle from here, we purchased a 2019 Honda odyssey as we needed more space to accommodate our g anybody. I would be very weary of purchasing a used vehicle from here, we purchased a 2019 Honda odyssey as we needed more space to accommodate our growing family, when we went to pick up the vehicle to drive home the battery wasn’t working, we should have probably taken this is a bad sign but we were assured (lied to) that there was a brand new battery put in the vehicle, and they were extremely apologetic as that was obviously very concerning on our first day with our decently new van. We had purchased the van in September and in November, December, January we had over 20 instances of having to reboot our battery. It was so bad that we actually had to purchase a portable booster, we called the dealership finally and inquired wether they would, on good faith, do anything about this, I talked to Akhil ( not sure if this is the correct spelling) and not only was he rude and completely nonchalant, but it was confirmed that they never put in a new battery (we were straight up lied to about this) and that if we wanted to they would take a look at the issue but it would be of normal cost. Basically they were of no help, and weren’t even apologetic about this issue. I wonder about their sincerity and integrity, considering they not only lied to us but they are not willing to do anything to help us with our battery. We now have to continue to have a relationship with this dealership as part of our contract was free oil changes for life despite the fact that I plainly don’t trust them and think their way of handling this situation has been pretty disappointing to say the least. Avoid if you can. More

We just bought a new CRV Hybrid and had a fatalistic experience. This the second time we bought car from Village Honda. Product Advisor Weaam Sorial is an excellent guy to work with, he is flexible and experience. This the second time we bought car from Village Honda. Product Advisor Weaam Sorial is an excellent guy to work with, he is flexible and professional and it really helped us a lot,thank you Weaam Sorial and professional team. More

Went shopping for a new civic. The only dealership in western canada that was willing to order my civic at MSRP and do a cash deal was Village Honda. Salem and staff was very proff The only dealership in western canada that was willing to order my civic at MSRP and do a cash deal was Village Honda. Salem and staff was very proffesional and did not pressure me into any ad-ons. On a side note, the worst dealer in Alberta is wheaton Honda. As much as 5000 above MSRP. Thanks again Salem and staff. More

I leased my 1st Honda CRV in 2022, I have now traded it in for my 2nd 2024 CRV Hybrid from Lee Gogel at Village Honda. Lee is well informed about the vehicle and I found he is easy to deal with and willin in for my 2nd 2024 CRV Hybrid from Lee Gogel at Village Honda. Lee is well informed about the vehicle and I found he is easy to deal with and willing to help get the deal that I wanted. (or close to it). Lee also introduced me to the sales manager during our meeting. Overall a good experience from the start to driving it away. More

Monica Durelle was my new vehicle demonstrator at Village Honda. She was pleasant knowledgeable and able to review with hands on approach the CRV Hybrid with me. Monica takes pride in her position and wants Honda. She was pleasant knowledgeable and able to review with hands on approach the CRV Hybrid with me. Monica takes pride in her position and wants to let customers know they are important. I also know that it can be a challenge once in awhile dealing with some customers that are not familiar with the new technology. Monica was very good answering my questions. When she was not familiar with something she was able to get the answers for me. A pleasant why to drive away in my new vehicle. More

We loved the vehicle buying experience however some information presented was false. Like the open trunk button doesn't work with the passport we purchased. But after the horrible experience with fin information presented was false. Like the open trunk button doesn't work with the passport we purchased. But after the horrible experience with finance and the tone change from karim, we felt worthless because we didn't buy extended warranty. Plus we said no to the 700 concierge charge and he wouldn't reverse. After complaining to manager, he refunded back to the bank but we would have loved to see our bill less by $800. Tires were pretty bald as well. Part of wood. Always profits first. I bought my daughter a car and they weren't the ones that came to mind first. Aside from recall work, we won't be using their service either as they are so rude. More