Absolutely disgusted with this dealership. The financial department is useless, the front end staff is useless and management clearly doesn't do their job. I sincerely hope someone from corporate looks into this and reaches out to the dealership about why they are consistently getting bad reviews. We're dealing with an ongoing issue with Honda Finance taking out money for a car we no longer own (the loan is paid off) and our first point of contact was to speak to finance. It took the reception staff and me threatening to come in and create a scene for them to relay the message that my call was urgent. They would always make excuses that they could not get back to me or speak to me over the phone. It's not until you go from being pleasant to becoming irate that they finally take you seriously. Not even management was willing to talk to us. All they legitimately had to do was call us and explain that we needed to speak with Honda Finance directly and provide the number. That was a month long process. Awful, awful, awful. Would never tell anyone to purchase from this mismanaged dealership.