2 days ago
"Great service form Booking the appointment with Janet Whitby all the way to Great Service from James Pankratz and Kevin Parker. U always go above and beyond to assist me... I also would like to say a big thank you to Marvin aka MJ for diagnosing the fault with my Old work horse Range Rover 1993. You all made my day!! Always highly recommend your Great Service 🙏"
3 days ago
"I bought a brand new Range Rover Evoque 2019 in nov2018, I went back a month later complaining about extremely loud breaks. My sales guy Justin was extremely helpful and also agreed my breaks shouldn’t sound like that. Service manager told me it’s normal but they’ll schedule me in anyways a few weeks from then because it’s not “urgent”. Never heard from anyone I called back and they said they’ll get me in 3rd week of April. My breaks sound terrible anytime it’s wet outside or if my vehicle has been parked for a few hours, I’ve had the truck for over 6months and it’s just getting worse. The most embarrassing loud sound whenever I reverse or come to a slow stop. I called again and they said that they were swamped and can’t get me in until June 15. They have to have the worst service for a high end dealer I have ever experienced. I previously owned a Mercedes and my breaks did the something similar after I got my car serviced. They saw me the next day , gave me a loner and my car was fixed within 48 hours. To have to wait 6 months to get them to fix something after I purchased a brand new vehicle is ridiculous. I’m driving around a high end vehicle that sounds like complete garbage. "