After being disappointed by the management and finance team at Clarington Honda, I took my business to Whitby Oshawa Honda.
Mike Jenkins was great: patient, knowledgeable, and honest. He spent a lot of time showing us the large, updated inventory and searching through it. He definitely wanted to find me the car I wanted. And despite a couple of speed bumps, and a delay with body work (which I was fine with, if it resulted in a properly finished vehicle. Which it did), I’m more than happy and satisfied with the customer service of Jenkins and the other employees I dealt with, in Financing and Reception. Mike, obviously ill, and at home on a sick day, still called me the morning of the delay to ensure I had gotten the voicemail from the dealership.
Once he started working for me (which is what he did for me), I had no doubt that he was working as hard as he could, which in my judgement makes him a great employee.
No regrets over driving the extra 20 km to Whitby and dealing with Whitby Oshawa Honda or Mike.
ps, sorry it took a couple weeks to post this Mike, I told you you were awesome and I'd post a review, so thanks for everything.