"I had appointments for 11:30 and I got there by on time. I requested to finish by 2:30 because I need to pickup my kids. At 2 they took my car in and by 2:30 I was told that my car just got inspected and I was asked to came back a later day. I even requested to provide a car to me so I could get my children dropped off at home and come back to pick up my car but I wasn't given the chance. That is the reason I usually do my oil change from outside because of long wait. I don't understand why you book an appointment if you can't serve by the time you booked. "

"Enthusiastic, knowledgeable, helpful, engaging & courteous. Clement in the Parts Dept walked me through the various options. I appreciate the time he took to go through options and prices with me even though it was 5 min to closing. Best customer service this side of town. Thank you Clement!"