"Awful customer service and a huge rip-off, Mountain Dealership should not be in business! Starting with the manager (DOUG) to salespeople like (KEVIN, KITON or MICHAEL) are all in just for the sale. Please make your choices carefully when choosing a dealer and avoid the dealership on 1670 Upper James St in Hamilton, ON. All COMPLAINTS should be brought up to higher levels in order for legal actions to be taken."

"My son convinced me to look into a newer car as my old Pontiac was costing me. He also needed a car. Well Dean did a great job, he helped get us both financed (son young and has not good credit, in some ways my credit not good) through it all Dean worked very hard to get the car my son wanted BUT also had to work hard to find a car that I would like (I am older and fussy on detail). What a great guy he did it he found a car that I am very surprised that I DO enjoy driving. "