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Wonderful Experience. - TCampbell
Great experience with all involved! Nothing you asked for was too much. Tem & Mike all made the experience an easy, enjoyable one!! Thank you for all the help.
Kyle Gardner was a energetic down to earth salesman and... - Claireshapka
Kyle Gardner was a energetic down to earth salesman and always did his best to get me a super deal on my SUV! I highly recommend him. Kevin in finance was phenomenal as well! Thanks for the excellent service! 😃
Skip this dealership at all costs.... - Doug Owens
Skip this dealership at all costs. I was interested in a vehicle there and inquired online - arrived at the dealershp as expected and waited around to meet the sales person (Anthony). Took a test drive - little bit of a bumpy sales experince; vehicle wasn't ready, he knew next to nothing about it, made some promises regarding a repairing a few minor deficiencies that were in my mind impossible to fix. But that wasn't where things went off the rails... when it came time to discuss price of the vehicle they told me they had a person in the next office over (who arrived after me) that was willing to pay full list and it was SOLD. I left a little frustrated - on the drive home I get a call from another salesman (Chris?) and he says he's sorry that I should have been given first righ of refusal (perhaps the offer they thought they had was not as solid as they thought?) and that if it falls through he'd be sure to call. Weekend passes
no phone call - check online sure enough the vehilce is still listed. Reluctanly I email to see if still available and it is - apparently the 'sure-thing' has fallen through because of financing. I ask for a call back on it and get a 'so you're interested in the vehicle?". Ahh.... yeah.... cash sale, no trade in, was siting in front of you on Friday with money in hand ready to deal but was escorted out... "do you want to make an offer?" Umm... already have? xxxxx in your court. Kenton (GM) sends a text - so you have questions on the vehicle? Exasperated "Yes...." You guys going to counter my offer? Do you know what my offers is? Are you aware of what has transpired so far? Kenton (GM) wholly disinterested in having a conversation, too late in the day and apparently sooo many sales that they don't need to entertain my business, return calls, deal faithfully or care about the customer experience at the dealership. Do yourself a favour and skip Platinum Mitsubishi and perhaps sales will drop low enough that they will start paying attention to customers that are willing to risk a purchase there.
We bought a used 2019 Mitsubishi Outlander from Mike, and... - Nicole
We bought a used 2019 Mitsubishi Outlander from Mike, and I could not have been more happy with the overall experience! It was my first time buying from a dealership, and all the staff made it very enjoyable for me! They even managed to get a tow kit installed on my vehicle, and keep it within my price range. Shauntel in finance was also absolutely wonderful! She explained everything in great detail to us, and made sure she did everything to offer us the best deal available. We will always recommend this dealership to all our friends (mostly just because the staff all rock!) - and I look forward to coming back for my servicing!
Liron is a master at TCB’ing. That is, ‘Taking Care of... - WK
Liron is a master at TCB’ing. That is, ‘Taking Care of Business’. He knows how to do business and then take care of business in order to meet your needs. Seriously, I’ve never been so impressed. I knew what I wanted and together we made it happen with no headaches. Very professional, knowledgeable and customer service expertise like none I’ve seen prior in the car industry. Thank you Liron! And Diego, Liron’s partner in closing the deal... Excellent as well. From star to finish a very good experience. I will recommend all I know looking for a vehicle to check with Liron and Southside Mitsubishi. Liron also went way over and above. He didn’t have to but he did. He went in on his day off to tie up a lose end prior to me picking up the vehicle. He didn’t need to, as it wasn’t a must, but he did just so I had the best experience possible. I am glad I came upon Southside Mitsubishi and especially Liron. Oh, I was actually seeing another car prior to seeing Liron however my initial interaction with him had me so pleased, I cancelled the other until I saw where the deal went with the vehicle on his lot. Needless to say, I made the purchase with full confidence in the product and the service. Thanks again Liron.
I avoided coming here for years with the reputation. They... - Claire
I avoided coming here for years with the reputation. They had a vehicle I was looking at so I prepared myself for the worst went in. They treated me like a friend, I was not pressured, my price and paperwork was lower than expected and I have no issues. I strongly suggest giving them a try!!
Never aver go to this discipleship - never again
Miserable, dis-respective, devious management. Once you sign the agreement,on which they push you even with yelling at you, especially if you are woman by your self surrounded with 10 employees.
Manager even told me that i should be happy because they let me test 10 vehicles. But i tested three because they insisted on it, higher chances of buying the vehicle. .......
Only sales person was ok.
After this horror experiences i asked my self why did i even purchase Mitsubishi.
I bought a brand new vehicle a year ago from Red Deer... - Rskoller
I bought a brand new vehicle a year ago from Red Deer Mitsubishi. After my third service THEY did not tighten the oil drain plug which caused my motor to blow up and I broke down on the side of the highway. Red deer Mitsubishi were very rude and purposely didn’t communicate and did not call me back. They did not acknowledge their mistake and not only did the management leave me waiting for hours but I was left with a 9 thousand dollar bill. Very disappointed with the service and treatment. -100/10 would never ever recommend them to anyone.