Dealer Reviews

Find the best dealership for you.

Service Reviews

Find good folks to fix your car.

Cars for Sale

Find the right car for you.

Car Recalls

Make sure your car is safe to drive.

Search
Back
Write a review

Platinum Mitsubishi

3.5

54 Lifetime Reviews

2720 Barlow Trail Northeast , Calgary, Alberta T1Y 1A1 Directions
Sales: (403) 276-4878

Is this your dealership?

...and take advantage of all we have to offer with our Certified Dealership Program.

54 Reviews of Platinum Mitsubishi

Sort by Write a review
August 01, 2019

"Skip this dealership at all costs...."

- Doug Owens

Skip this dealership at all costs. I was interested in a vehicle there and inquired online - arrived at the dealershp as expected and waited around to meet the sales person (Anthony). Took a test drive - little bit of a bumpy sales experince; vehicle wasn't ready, he knew next to nothing about it, made some promises regarding a repairing a few minor deficiencies that were in my mind impossible to fix. But that wasn't where things went off the rails... when it came time to discuss price of the vehicle they told me they had a person in the next office over (who arrived after me) that was willing to pay full list and it was SOLD. I left a little frustrated - on the drive home I get a call from another salesman (Chris?) and he says he's sorry that I should have been given first righ of refusal (perhaps the offer they thought they had was not as solid as they thought?) and that if it falls through he'd be sure to call. Weekend passes no phone call - check online sure enough the vehilce is still listed. Reluctanly I email to see if still available and it is - apparently the 'sure-thing' has fallen through because of financing. I ask for a call back on it and get a 'so you're interested in the vehicle?". Ahh.... yeah.... cash sale, no trade in, was siting in front of you on Friday with money in hand ready to deal but was escorted out... "do you want to make an offer?" Umm... already have? xxxxx in your court. Kenton (GM) sends a text - so you have questions on the vehicle? Exasperated "Yes...." You guys going to counter my offer? Do you know what my offers is? Are you aware of what has transpired so far? Kenton (GM) wholly disinterested in having a conversation, too late in the day and apparently sooo many sales that they don't need to entertain my business, return calls, deal faithfully or care about the customer experience at the dealership. Do yourself a favour and skip Platinum Mitsubishi and perhaps sales will drop low enough that they will start paying attention to customers that are willing to risk a purchase there.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Chris Maitland
1.0
Other Employees : Kenton Maitland
June 04, 2019

"Disappointing Service at Platinum "

- Hunter

I have been going to Platinum Mitsubishi for my service work for the last 2 years. Ive always been happy with the work done there except this last time. i went in to have my TPMS sensors reset on my 2014 rvr. I was told that the sensors could not be reset as they were after market sensors. If i wanted the light to go off in my car or have this feature workinf again they told me i would need to buy all new sensors for $700 that were Mitsubishi brand. I just went to Cranbrook Mitsubishi for a seperate issue and asked them to look at this as well because i didnt believe what Platinum Mitsubishi had previously told me. Cranbrook Mitsubishi reset the sensor and told me it was no problem to reset. they did this in under an hour for $62 dollara. needless to say Platinum Mitsubishi i will never come back to you for service on my vehicle. I highly recommend finding a dealership to service your car that actually cares about you and not just making money where they can on people who dont look like they would know cars. Way to go Cranbrook Mitsubishi you just got yourself a new customer!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Chris Maitland
1.0
June 01, 2019

"The best service! "

- Zoe

I’ve been to many dealerships and this one is by far the best one yet! Amazing customer service, friendly staff. I highly recommended Alex. He got me approved right away with my dream car! I couldn’t be happier, Will definitely be coming back to refinance my car. I refer all my friends and family to him.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Alex Chan
5.0
May 28, 2019

"amazing service!"

- BeccaG12

I purchased my 2016 Mitsubishi Outlander GT from Platinum Mitsubishi. The process was very easy with my sales guy Ryan and I would definitely recommend paying Platinum and Ryan a visit for your next vehicle! Thank you again for all of your help.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Haden
May 28, 2019

"Amazing experience, love my new Outlander"

- rachel.macdou

Thank you guys for the no pressure, no BS experience. its nice to see a stand alone family owned dealership that you dont feel like another number in. Love my new outlander and shawn and aftab where great to deal with.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Chris Best
5.0
Shawn Kisling
5.0
Aftab Ahmad
5.0
Alex Chan
5.0
Chris Maitland
5.0
May 28, 2019

"Positive Experience"

- medwards

Great experience purchasing my Mitsubishi from this dealership. Staff was very friendly and helpful in assisting me in making my decision. They made what can be an overwhelming experience very easy.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Chris Best
5.0
Ryan Haden
David Harding
Shawn Kisling
Manny Maranao
Anthony Nguyen
Stewart Sealy
Aftab Ahmad
5.0
Alex Chan
Chris Maitland
May 24, 2019

"Great experience "

- ParminderpalR

I cannot say enough about how easy the process of bying my new vehicle was. I want to thank Anthony N. for making this happen..I highly recommend this dealership. Very knowledgable and professional people. I received lots of information about the vehicles I was considering to look at. I bought a vehicle that I am very happy with.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Nguyen
5.0
May 14, 2019

"fantastic "

- Ryhaden17

very happy with my 2016 mitsubishi outlander I purchased from Platinum Mitsubishi. Very professional and very easy to work with. I couldn't be happier with my purchase decision.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
ryan
May 14, 2019

"Bought two RVRs and great experience both times."

- Cassie.chris

Thank you so much for being helpful and supportive through both of our RVR purchases. We look forward to buying our next vehicle from you in the near future.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Kisling
May 13, 2019

"Amazing service and great to deal with. "

- GingerCanuck889

Thank you so much for the great service, going above and beyond. Always great service and have bought two vehicles from them. thank you again

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Kisling
1
...
1 - 10 of 54 results