I recently found myself in a position to trade in two cars. Justin worked very hard to handle this unusual situation and make a very fair deal. My deceased husband had purchased a car from him in the last two years and had a positive experience with him. So I felt comfortable approaching him with the concept of trading two cars. He was accessible and took the time to explain everything to me allowing me to make my own decisions. I used to buy my cars outside the city but I think that will not be necessary any longer. I found ToyotaTown to be a very welcoming dealership, very accommodating and all the employees I had any contact with were more that willing to help.