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ToyotaTown - Service Centre

4.9

1,642 Lifetime Service Reviews

1065 Wharncliffe Rd S, London, Ontario N6L 1J9

1,644 Reviews of ToyotaTown - Service Centre

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August 06, 2020

"Rob is great as always. Honest and recommends what I need..."

- Chknball

Rob is great as always. Honest and recommends what I need in a clear and concise manner. I trust Rob with all my cars and will come back.

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Recommend Dealer
Yes
Employees Worked With
August 06, 2020

"Very good service with fair pricing. Robert is a great..."

- Tlumani78

Very good service with fair pricing. Robert is a great communicator. He explains everything that is recommended and why it may, or may not be important. Thanks Robert.

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Recommend Dealer
Yes
Employees Worked With
August 05, 2020

"Great Service"

- Kelly

As always Toyota Town did a great job servicing my Sequoia. Amanda was the lead but John and Irene were great as well. Thank you

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Yes
Employees Worked With
Other Employees : Irene Price
August 05, 2020

"Efficient and empathetic"

- lcomeauyoung

I am always happy with the service I receive at this dealership. In the covid 19 context, the dealership has been extremely thorough in putting in place safe ways of interacting. I particularly appreciate this as I am over 70.

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Recommend Dealer
Yes
Employees Worked With
August 04, 2020

"Rob Dako is always a great help when I go in for service..."

- tcragg

Rob Dako is always a great help when I go in for service and an all around very nice man. I feel confident in his ability and he explains repairs in a way that I can understand.

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Yes
Employees Worked With
August 04, 2020

"Recall appointment "

- June

Rob explained the recall reason and work to be done. He was friendly and very helpful as he always has been. He reviewed the Covid19 procedures in place at the dealership.

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Recommend Dealer
Yes
Employees Worked With
August 04, 2020

"Service experience was excellent. Problems with my car..."

- Mtecmoniz

Service experience was excellent. Problems with my car were brought to my attention with no pressure to repair immediately. Advisor Rob was professional and shop supervisor Joe is always a pleasure to deal with.

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Recommend Dealer
Yes
Employees Worked With
August 04, 2020

"I came in for a 5-6 hour recall on my Corolla. I..."

- Emilyx

I came in for a 5-6 hour recall on my Corolla. I mentioned to Rob that I was from out of town and he said he would do his best to get me out of London ASAP. Rob phoned me and told me that was my car was done... In half the time! Very happy that I didn’t have to wait around all day. Rob also did a great explaining what Toyota Town was doing in regards to social distancing and sanitization during covid. Thanks Rob!

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Recommend Dealer
Yes
Employees Worked With
August 04, 2020

"Firstly Rob went over all the changes due to Covid, then..."

- Tee D

Firstly Rob went over all the changes due to Covid, then what would be happening with my vehicle, he made me feel confident that my vehicle was in good hands.

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Recommend Dealer
Yes
Employees Worked With
August 01, 2020

"Dependable Service. Thorough Explanations - Thanks Jason!"

- Sanders

Jason DeFelice was great at helping me through purchasing new tires, rotors, regular #3 service and getting a replacement windshield. Lots of complications, but he navigated through them all and gave me constant updates. Excellent customer service. Great attention to detail. Felt confident with him supervising my appointment. Thanks Jason.

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Recommend Dealer
Yes
Employees Worked With
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