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ToyotaTown
London, ON
7,597 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,083 service reviews
September 24, 2026
I like this dealership because I value their honesty, integrity and quality workmanship. I know when I go there that they will do what work needs doing and will not try to upsell me or perform unnecessa integrity and quality workmanship. I know when I go there that they will do what work needs doing and will not try to upsell me or perform unnecessary work/repairs. Also I appreciate how they explain to me what has to be done, why it has to be done as well as the cost. I really like that the mechanic takes a video of the vehicle after the work is complete while explaining what was done and general condition of the vehicle. Nice touch Toyotatown. I have an older vehicle that I want to keep running as long as possible which is why I take it in for regular maintenance to Toyotatown which is where I purchased the vehicle. More
by Judy B
Employees Worked With
September 22, 2026
Sent me a very informative video about the service of my car while I was waiting. car while I was waiting. More
by DerekB
Employees Worked With
September 02, 2026
From Booking my appt to picking up my vehicle all was efficient and professional. Jason DeFelice is informative and helpful ensuring I was taken care of and my shuttle driver was also efficient and a saf efficient and professional. Jason DeFelice is informative and helpful ensuring I was taken care of and my shuttle driver was also efficient and a safe driver. The mechanics video is appreciated as they do a good job showing work that's needs to be done and explaining things that need immediate work and also what to monitor for the future. Thank you ToyotaTown! More
by Danhc
August 28, 2026
Good service. A lttle more expensive than I thought it would be but I was satisfied A lttle more expensive than I thought it would be but I was satisfied More
by golfman
Employees Worked With
August 26, 2026
WS welcoming feeling, Personal attention. Video of service operations performed. Fast check out. Jason was caring and attentive. Video of service operations performed. Fast check out. Jason was caring and attentive. More
by Don Park
August 25, 2026
Excellent service. Service manager Latoya is great and shuttle was fantastic - very accommodating. 2nd vehicle I have purchased from Toyotatown. Service manager Latoya is great and shuttle was fantastic - very accommodating. 2nd vehicle I have purchased from Toyotatown. More
by sharonvitek
Employees Worked With
July 31, 2026
service was great - knowledgably and friendly advisors great coffee Sales and Finance team also great advisors great coffee Sales and Finance team also great More
by xjclex
July 19, 2026
Excellent service from start to finish. Always informed of progress and end video of service work a nice extra. Always informed of progress and end video of service work a nice extra. More
by Dave
Employees Worked With
July 11, 2026
Very good reps for the first service we had for a 2026 RAV4. The staff were all fantastic. Answering all the questions with a caring attitude. Much appreciated. RAV4. The staff were all fantastic. Answering all the questions with a caring attitude. Much appreciated. More
by Bresettv5
