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ToyotaTown - Service Centre

London, ON

4.9
1,850 Lifetime Reviews Review Dealership

1,850 Reviews of ToyotaTown - Service Centre

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January 23, 2021

"Jason you and your team did an excellent job, above and..."

- Tundra Lover

Jason you and your team did an excellent job, above and beyond my expectations. Again! Fixed dents and touch ups came out perfectly. Many thanks, much appreciated.

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Yes
Employees Worked With
Other Employees : Ed Dodich 6 stars!
January 23, 2021

"Great Service! I had a complicated issue with my RAV4...."

- Xx

Great Service! I had a complicated issue with my RAV4. Jason got me in quickly and started work on the problem. Although they couldn’t resolve it on the first visit he kept in touch with me and booked me in quickly again and found the issue. When I picked my Rav up it had been completely and professionally cleaned inside and out. This was a pleasant surprise. Jason and the Toyotatown team impressed me. Thank you. Jesse

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Yes
Employees Worked With
Other Employees : Shop foreman
January 15, 2021

"Great Job! Always happy with my service work. Jason..."

- peterb

Great Job! Always happy with my service work. Jason Defelice is great at his job and made the repair work easier. Thanks! Keep up the great work.

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Yes
Employees Worked With
January 15, 2021

"My concern was dealt with immediately and professionally...."

- edjamal

My concern was dealt with immediately and professionally. Jason was great in calling back, asking about the issue, ordered the part, booked an appointment and fixed the car

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Yes
Employees Worked With
January 14, 2021

"Firis Sharif and Geordie Hock responded to my phone call..."

- leedemelo

Firis Sharif and Geordie Hock responded to my phone call quickly which allowed me to get my truck into the service bay that same day. Their service and friendliness was top notch.

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Yes
Employees Worked With
January 14, 2021

"My experience with the service department at Toyota Town..."

- ambo23

My experience with the service department at Toyota Town was exceptional. My service advisor, Firis, was friendly, helpful, knowledgeable and efficient. He clearly explained what needed to be done to my vehicle but did not pressure me into moving forward with any service that I was not comfortable with. He also gave me a concise overview of what was done after the appointment, and a simple cost breakdown. Would highly recommend servicing your vehicle at Toyota Town with Firis.

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Yes
Employees Worked With
January 12, 2021

"Excellent service in the new fun world we live in...."

- Patman

Excellent service in the new fun world we live in. Called with the information I needed to make an educated decision on my repairs and didn't push "convenience repairs", just the ones required to keep the vehicle safe.

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Yes
Employees Worked With
January 11, 2021

"Service was excellent. The only issue is that the seat..."

- Rick

Service was excellent. The only issue is that the seat was not left in the same position I brought it in. Important for a standard.

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Yes
Employees Worked With
January 11, 2021

"Always pleased with the service of Toyota Town.Very..."

- judylcorbett

Always pleased with the service of Toyota Town.Very prompt and professional.Todd was excellent in getting back to me and expaining what needed to be done.By the way,noticed a big difference in the brakes !Thanks .

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Yes
Employees Worked With
January 11, 2021

"Just completed a major repair with Firis Sharif and the..."

- John

Just completed a major repair with Firis Sharif and the ToyotaTown team. Once the vehicle issue was diagnosed, Firis took the time to communicate the details of the lengthy repair, going well above what was expected. Although the vehicle was out of service for three days, he kept me informed of the workflow. The service technician, Abdo, ensured the repairs were done timely, properly and retuned my vehicle cleaned and looking/running like new. Firis provided outstanding customer service and I would definitely recommend this dealership for servicing your vehicle!

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Recommend Dealer
Yes
Employees Worked With
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