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ToyotaTown - Service Centre

London, ON

4.9
2,013 Reviews

2,013 Reviews of ToyotaTown - Service Centre

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July 29, 2021

"Came in for my first service on my new Corolla. Firis was..."

- Toyotafan123

Came in for my first service on my new Corolla. Firis was very polite and helpful through out the whole process. He even managed to get my car cleaned at the same time!

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Recommend Dealer
Yes
Employees Worked With
July 29, 2021

"I brought my car in for a headlight that was burned out...."

- MaizeandBlue

I brought my car in for a headlight that was burned out. How fortunate I was to have MJ assist me. He displayed patience and was a true professional and addressed my concerns. MaizeandBlue

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
July 28, 2021

"Todd is an outstanding service advisor he can be trusted..."

- firemanneil

Todd is an outstanding service advisor he can be trusted is knowledgeable sincere he always goes above and beyond in service and explaining the situation

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Recommend Dealer
Yes
Employees Worked With
July 27, 2021

"Was time for another checkup and oil change. Requested..."

- Toyota Cx

Was time for another checkup and oil change. Requested an additional cleaning as well. Great service all around as usual, with very good pricing. Been my go-to place for years now. Thanks!

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Yes
Employees Worked With
July 22, 2021

"We were visiting London when we noticed a rattling sound..."

- jj

We were visiting London when we noticed a rattling sound coming from our car. Since we had a 1.5 hour drive home, we were concerned so we pulled into the Toyota-Town dealership. Andy, the valet, noticed us at the bay door and found Ricky, the technician who immediately diagnosed the problem. Ricky said he would look at our car in about an hour.. At 1 pm, we arrived and were brought into the bay where Covid protocols were taken. Amanda took our information and took us to the waiting area. After one hour, our car was repaired by Ricky and Matt. We want to thank Andy, Rick, Matt and Amanda for servicing our car without an appointment and for the great service they provided.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Andy, Rick and Matt
July 22, 2021

"Every time we visited and will have some services done ✅..."

- Rav4.2019

Every time we visited and will have some services done ✅ in Toyota we always look for Firis to help us out. Nice guy to deal with.

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Recommend Dealer
Yes
Employees Worked With
July 17, 2021

"This is the second time I consulted and got services with..."

- james

This is the second time I consulted and got services with Jason. He is very kind and professional, after my car got full inspection, and Jason also gave me advice and show me how to handle BSM function in driver side. Jason gave me a warm and welcome service experience in Toyota town.

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Recommend Dealer
Yes
Employees Worked With
July 15, 2021

"I dealt with Kevin for booking appt., Todd (service..."

- Tacoma

I dealt with Kevin for booking appt., Todd (service greeter), Amanda (service advisor) & Nathalie cashed me out. Each and everyone of them were professional and a pleasure to deal with! I would recommend anyone to go to ToyotaTown for servicing of their vehicle.

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Recommend Dealer
Yes
Employees Worked With
July 15, 2021

"Had my first visit to your service department July..."

- MickeyM

Had my first visit to your service department July 14…excellent experience was made to feel very welcome as well felt your employees to be most competent! Your associate Dennis Dabous took very good care of my car and the reason for coming into your service department! Even though I drive a Chrysler was treated very well!

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Michael LePoivre
July 14, 2021

"When you talk to John Rossini and Todd Servant, you will..."

- Eric the Tire Guy

When you talk to John Rossini and Todd Servant, you will feel like you're talking to old friends, ones that are always willing to help you out and give you the right advice. Toyota Town is Toyota Service Management approved, and for good reason. If there's anything you feel about the job is not done to your expectations, they are always willing to make it right. The Service Department is outstanding too, Al Farmer runs a highly professional and friendly Team. - EL

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Al Farmer
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