Jason Miller

Jason was my saviour! I missed my apt (my fault) and he managed to still squeeze me in and get everything I needed done to my vehicle. The techs, and service helped me ou I missed my apt (my fault) and he managed to still squeeze me in and get everything I needed done to my vehicle. The techs, and service helped me out a lot in a pinch as I travel fro work, and needed my car back asap. Always appreciate Jason and the other staff at TTown! Thanks again! More

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Thank you Firis and the ToyotaTown team for excellent customer service and work. Very happy with experience. customer service and work. Very happy with experience. More

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Excellent service, expert advice and a fair price for genuine Toyota Parts. I am always delighted to work with Al Farmer, Jason Miller, and the team. genuine Toyota Parts. I am always delighted to work with Al Farmer, Jason Miller, and the team. More

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Excellent service with attention to social distancing I have been dealing with the service department at ToyotaTown for several years. I always appreciate the professional and personal attention Todd Ser I have been dealing with the service department at ToyotaTown for several years. I always appreciate the professional and personal attention Todd Servant provides. Jason was also most helpful in the parts department. I am especially pleased that the dealership is following the guidelines required during the current pandemic. The service area, waiting room, and cashier areas are equipped with the necessary guidelines for maintaining a safe distance between the professionals and the customers. Thanks again to Todd and the other employees who take seriously the health of their coworkers and their customers. More

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Geordie Hock...great guy! Awesome salesperson. A joy to deal with. He takes the stress out of buying a vehicle. A refreshing change from your atypical sales person. Can’t say enough! He will go that extr deal with. He takes the stress out of buying a vehicle. A refreshing change from your atypical sales person. Can’t say enough! He will go that extra mile for you and make sure you are totally happy with every aspect of your purchase. Very happy I got to meet him very happy with my purchase. I would definitely recommend Geordie to anyone needing to purchase a new or used vehicle. More

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Great service as usual Great service from check in till check out thanks Firis the woman at check out explained all the work done on the matrix thanks again for a job well d Great service from check in till check out thanks Firis the woman at check out explained all the work done on the matrix thanks again for a job well done John and staff in service Dan Balcom More

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Articulate correct informative young man... Brain Williams Brian was a very astute young gentleman who had answers for all my questions and and then some. He was friendly had great customer service and very we Brian was a very astute young gentleman who had answers for all my questions and and then some. He was friendly had great customer service and very well spoken. More

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Amazing service Just wanted to say that I had a great experience at Toyota-town. My service was done on time and within budget. Great experience with service! Just wanted to say that I had a great experience at Toyota-town. My service was done on time and within budget. Great experience with service! More

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Professional service completed on my vehicle I have been bringing my vehicle to Toyota Town for the last 8 years. They do a good job. Their team is smart and willing to help. Good clean dealershi I have been bringing my vehicle to Toyota Town for the last 8 years. They do a good job. Their team is smart and willing to help. Good clean dealership with good customer service. Best Toyota Dealership in South Western On. More

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Best Buying Experience Ever My wife and I have lived in several different locations in Ontario and have purchased many new vehicles since 1973. In those 46 years we've bought a My wife and I have lived in several different locations in Ontario and have purchased many new vehicles since 1973. In those 46 years we've bought a lot of different makes and models and have seen the "good" and "less than good" dealers and salespeople. Our 2019 RAV4 Trail is the first vehicle we've purchased since moving to London. Based on the reviews we'd read about ToyotaTown we expected a positive experience and we were not disappointed. Our salesperson was Shawn Longworth. From the moment we met him we were impressed with his friendliness, product knowledge and low pressure approach. But most of all, it was his unbridled enthusiasm we noticed. It was like he was buying that RAV4 for himself and wanted everything to be perfect. We had narrowed our choices down to the Limited and the Trail models. Shawn spent a lot of time with us sitting in the demonstrators and explaining all the features. Due to our time constraints that day, we passed on a test drive but returned a few days later to go for a drive with Shawn. We were sold on the Trail model. We picked our colour, a few add-ons (which were not pushed on us, we requested them) and were ready to sign with one further request. Due to some unanticipated personal circumstances we needed the new RAV within a very short time frame. ToyotaTown didn't have the exact vehicle we wanted in stock and it would normally take several weeks for one to be built and delivered. We doubted that things would work out as we hoped but Shawn said "Let me see what I can do." This was on a Saturday. On Monday he phoned to say that he had "arranged it". Our vehicle would be on the assembly line 2 days later on Wednesday. We found that incredible. Shawn's determination to meet all our requirements, by whatever magic he used, was amazing. If we could give him more than the 5 stars, we would. From our experience, ToyotaTown is a bright, happy, enthusiastic place. Everyone we met there was competent, professional and had a welcoming attitude. Special kudos to Jen and Jason in Parts for getting the winter tires and wheels we needed rushed in, to Andre for arranging the extras and to Service for having our new RAV ready for us so quickly. More

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