Jason DeFelice

Always goes above and beyond to ensure the service is done properly and that it is done on time. done properly and that it is done on time. More

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My service advisor Jason was his usual professional self keeping me updated on the repair status of the vehicle. I especially liked the text message updates on the vehicle. I had a few questions after the keeping me updated on the repair status of the vehicle. I especially liked the text message updates on the vehicle. I had a few questions after the fact and Jason replied via text in a timely manner with the information requested. Thanks More

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Excellent service and Professional work from the time I arrived until they picked me up until they handed me my car keys. Each and every Toyotatown rep was helpful and thorough in making my service call a arrived until they picked me up until they handed me my car keys. Each and every Toyotatown rep was helpful and thorough in making my service call a very good experience! More

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Great customer service. Excellent quality. Very good timing. Free shuttle ride home and back. Highly recommended. Excellent quality. Very good timing. Free shuttle ride home and back. Highly recommended. More

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Excellent service as usual from Jason and the team! Shuttle drivers are courteous and friendly. And Tim, always good to see him!!! Shuttle drivers are courteous and friendly. And Tim, always good to see him!!! More

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I visited Toyotatown in London to have the battery holder in my 2014 Rav 4 upgraded as part of a recall. The work was completed promptly at the correct scheduled time of my appointment. I purchased a holder in my 2014 Rav 4 upgraded as part of a recall. The work was completed promptly at the correct scheduled time of my appointment. I purchased a new rubber strip for my driver's side wiper blade. It was installed at no additional charge. More

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Jason always comes through in the clutch. I had an emergency with my Tacoma and needed repairs right away. Jason was able to fit me in and get my truck back quickly as we were down to one veh I had an emergency with my Tacoma and needed repairs right away. Jason was able to fit me in and get my truck back quickly as we were down to one vehicle at the time. Everyone was friendly and efficient. More

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Friendly efficient and professional. Jason was very knowledgeable and explained things very well. Great guy! Jason was very knowledgeable and explained things very well. Great guy! More

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I have met Enna couple of days back. She was very polite and easy to talk to. She has made my service experience great. Plus she makes sure that her customers are getting best experience She was very polite and easy to talk to. She has made my service experience great. Plus she makes sure that her customers are getting best experience. More

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Excellent dealership to work with. They are upfront and very helpful with everything they quote and provide. They are upfront and very helpful with everything they quote and provide. More

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