Jason joined team in 2005 with over 25 yrs experience in Service and Management in the automotive industry. He is the 3 time winner of the Chairmans Challenge and 4 time winner of the Toyota Pinnacle award for Top customer service and satisfaction
Read moreDealership Experience
21 yrs, 2 mos
Industry Experience
25 yrs, 11 mos
Languages Spoken
English
Maltese
371 Reviews
Write a Review371 Reviews of Jason DeFelice
April 05, 2024
Had an issue with my wife’s Rav battery…. Called Jason and was able to accommodate me the same day. Could not be more appreciative in the service and the work. As usual exceptional service. M Called Jason and was able to accommodate me the same day. Could not be more appreciative in the service and the work. As usual exceptional service. Many thanks to Jason and his team! More
April 02, 2024
Amazing service always! !! Exceeds expectations! Really appreciate the great advice and quick service, also appreciate Jason DeFelice a professional for Service and Manage !! Exceeds expectations! Really appreciate the great advice and quick service, also appreciate Jason DeFelice a professional for Service and Management, he is humble and respect he knows how to speak with the customer I do all my service with him More
Other Employees Tagged: Rita Dalal
March 08, 2024
Respectful, courteous, and friendly. Jason explained what was required for this appointment and made sure he called when my car was ready for pick up Jason explained what was required for this appointment and made sure he called when my car was ready for pick up More
Other Employees Tagged: Janine Feenstra
March 08, 2024
Jason took me in with no troubles and no appointment, had a flat tire left it for few hours to pickup later. He message me when it was completed. Great service! a flat tire left it for few hours to pickup later. He message me when it was completed. Great service! More
Other Employees Tagged: Todd Servant , MJ Rizkalla, Enna Pinacho, LaToya Berry , William Turner
February 11, 2024
Took my 4Runner in to have the fan and the back window replaced. Jason DeFelice was very professional and knowledgeable. He kept me informed on the progress and the cost of the required repairs. I t replaced. Jason DeFelice was very professional and knowledgeable. He kept me informed on the progress and the cost of the required repairs. I trust Jason with my vehicle and highly recommend him and Toyota Town. More
February 11, 2024
Had a frustrating problem with the heating system in my 2001 4Runner. Jason and his team were persistent in diagnosing the problem on two separate occasions to figure it out and fix the problem. At this po 2001 4Runner. Jason and his team were persistent in diagnosing the problem on two separate occasions to figure it out and fix the problem. At this point I won’t take my old 4Runner anyplace else for repairs as it still runs like a champ w 325,000 miles on it and counting. Thanks again Jason! More