Rob is always an example of professional care and advice. He always comes through whether it is regarding appointment scheduling matter, parts ordering, or car service issue. He always makes sure that the client is well informed and suggests repairs that are needed, without selling something that is not necessary. Whenever Rob is looking into it, you are in good hands!!!
I normally take my Toyota to North London Toyota but I decided to transfer my service to Toyota Town looking for a better service and honest advice , thanks MJ for your great service.
I think both of us did the right move.
Hi M, Thank you for the review.We are glad that you choose us.
June 19, 2019
"Service of my Suzuki Vehicle"
Although my vehicle is not Toyota, thorough inspection was carried out and valuable professional advice was given to me. Staff members of this dealership are friendly and helpful. The adviser (MJ) who served me was friendly, helpful and knowledgeable. I trust this dealership
I had my 2018 Sienna serviced this morning. MJ greeted me with a smile, found my work order on line and explained what was to be done and an approximate time to be completed. He found me in the (very cold) waiting room and explained that I was due for a new cabin filter. The filter was dirty and he explained that unfortunately there would be an additional charge for the filter-I understood. My wife and I were out in 1.5 hours as he suggested at the beginning.. I like a man who knows what he is talking about.. thanks
MJ Rizkalla (Service Advisor on that day) was friendly, professional and committed. I was really impressed by his technical knowledge and ability to explain things in a simple way. He was upfront about things like cost and why a particular service item was required.
MJ Rizkalla was my Service Advisor today and was exceptionally clear, courteous, and helpful in explaining the service required for our vehicle. He checked in regularly with me while I waited to let me know how things were going, and was upfront about things like cost. He was friendly, honest, and very professional.
Service is amazing and quick. My car toke less than an hour for a tire changing which it used to take way more time than that in my former dealer's work shop.
A Hugh thank you to MJ for his outstanding quality of service that he is providing. I will come back again for sure.