Stephanie Davis

Booked an appointment at this dealership to test drive and purchase a vehicle that I’ve been searching for over a year. We drove in from out of town only to find a walk in customer was test driving the ve and purchase a vehicle that I’ve been searching for over a year. We drove in from out of town only to find a walk in customer was test driving the vehicle during my booked appointment. Yes they ended up buying it, we didn’t even get to test drive it. No compassion, resect or loyalty from this dealership prior to dealing with management. Multiple vehicle purchases from our family have been made here at ToyotaTown South London Wharncliffe rd Imagine you booked an appointment at a Doctors office only to be told sorry you lost your appointment to some random walk in. The Salesman that showed the vehicle should be spoken to about ethics and reviewing an appointment schedule. Currently the management team is working diligently to rectify what’s been lost and hopefully Amend the situation. More

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Our experience was incredible we would like to personally thank Rita, Stephanie,Sylvia and Michael the combination these folks put forward makes Toyotatown such a success. We are proud to be associated with thank Rita, Stephanie,Sylvia and Michael the combination these folks put forward makes Toyotatown such a success. We are proud to be associated with an exceptional dealership. This is our third Corolla since 2015 perfection every time. thank you very much. More

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Totall UNSATIFIED with the service department. On 19 Oct. 2020, I soke to Amanda Krug about a noise being created by our 2018 Rav 4 LE and was told that a "LEXUS technician had taken the car for a On 19 Oct. 2020, I soke to Amanda Krug about a noise being created by our 2018 Rav 4 LE and was told that a "LEXUS technician had taken the car for a test drive and had not noticed or heard any problems with the car. He stated that, and I quote,"The noise is a normal frequency enduced by various system components such as powertrain, driveline and braking system".This is complete nonsense. I have taken a recent test drive with a retired licenced automotive technician who told me that the noise is #1, present and #2, caused by one of the rear wheel bearings. If this bearing should fail while driving at highway speed, the failure could cause the wheel associated with it to come off the car and result in a life threatening crash!! I am taking the Rav back to the dealership this Wed. Sept. 19 2022 to have the problem addressed once again. My wife and I have had 3 camry's in the past and have been very happy with them. NO odd noises and minimal repairs. If the problem with our Rav is not resolved with our next visit, I shall be contacting the CEO of Toyota Canada to start action against ToyotaTown. Sincerely, Mr. and Mrs. P. C. Blumenthal, Strathroy On email- busybees@bell.net, Home phone# 519-245-8062. More

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Very professional operation, very much appreciated friendly service detailed delivery of the vehicle. Highly recommended dealer! friendly service detailed delivery of the vehicle. Highly recommended dealer! More

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Geordie Hock...great guy! Awesome salesperson. A joy to deal with. He takes the stress out of buying a vehicle. A refreshing change from your atypical sales person. Can’t say enough! He will go that extr deal with. He takes the stress out of buying a vehicle. A refreshing change from your atypical sales person. Can’t say enough! He will go that extra mile for you and make sure you are totally happy with every aspect of your purchase. Very happy I got to meet him very happy with my purchase. I would definitely recommend Geordie to anyone needing to purchase a new or used vehicle. More

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Great customer service I purchased a car and found an issue that needed to be addressed. This Dealership went above and beyond what most would do. They made sure that this s I purchased a car and found an issue that needed to be addressed. This Dealership went above and beyond what most would do. They made sure that this service was looked after in a timely manor, looked after my transportation needs and best of all treaded me like a valued customer. I will drive the hour and 10 minutes again to buy from this dealership! A big thanks to all involved! More

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Great Experience David: David made a stressful experience seem painless. He was extremely helpful and you can clearly tell how passionate he is about the work he does. David: David made a stressful experience seem painless. He was extremely helpful and you can clearly tell how passionate he is about the work he does. I felt like a valued customer and I would recommend him to anyone looking to purchase a vehicle. Brian: Brian was very helpful and his expertise peaked my interest in the Toyota brand. I appreciate Brian and David's hard work in putting me in the vehicle that I was looking for! Andre: Andre made me feel very comfortable in terms of financing. He was willing to stay late to ensure all of my questions were answered. More

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Our great experience with Toyota Town. While looking at vehicles Justin Maki approached us and answered all of our questions. Justin then quickly got the wheels in motion to secure our new While looking at vehicles Justin Maki approached us and answered all of our questions. Justin then quickly got the wheels in motion to secure our new vehicle and went over and above to provide us with excellent customer service. Overall our experience with Justin and everyone that we met with at Toyota Town was beyond our expectations and we look forward to years of repeated service with Toyota Town. We are beyond happy. Thanks again Justin. More

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Great experience and service Geordie was fantastic. Very friendly and knowledgeable. Worked very hard to answer all of my questions. I would highly recommend Geordie and the de Geordie was fantastic. Very friendly and knowledgeable. Worked very hard to answer all of my questions. I would highly recommend Geordie and the dealership to others. More

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Very good buying experience ToyotaTown team was knowledgeable, friendly & efficient. Vehicle I was interested in was ready to test drive when I arrived. Features etc were well ex ToyotaTown team was knowledgeable, friendly & efficient. Vehicle I was interested in was ready to test drive when I arrived. Features etc were well explained by Brian. All papers etc. were ready for review on pickup. Thank you all. More

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