"Thank you Shawn for your professionalism and assistance..."
Thank you Shawn for your professionalism and assistance in buying my new RAV4 at ToyotaTown! Even during changing circumstances with COVID-19 Shawn made the process easy!
I needed some advice on what to do with rear brake rotors. Rob was professional and friendly. He explained in plain English how serious the issue was and gave practical advice on what to do about the problem. His ability to explain how disc brakes work was top notch. I would be happy to have him as a service advisor again.
"New 2020 Tacoma"
- Peter M
I was referred to Brian while I looking for a particular Tacoma model. They did not have one on their lot, but Brian and his team were able to find the exact vehicle I wanted. The day I went to pick it up, I was greeted by Sylvia and she had everything ready to go. It was a very efficient, friendly and organized visit to this dealership. This was all during the COVID19 pandemic. I was very impressed at how well the dealership was able to handle my request and deliver during these strenuous times. Thank you to Sylvia and Brian for making the process of purchasing my vehicle so easy!!
"I just bought my car used from Toyotatown and they were..."
I just bought my car used from Toyotatown and they were super honest with me about scratch marks on it and everything. However, there were a couple of things I noticed when I used the car like the radio power button was not working and the back handle was broken. To be fair, these were very minor details that are easy to miss. When I approched Toyotatown with my concerns they set an appointment with me and fixed everything for free (I don't have a warranty with them). Jason was very nice and has answered every question I had politely and patiently. I felt taken care of and the service was pretty quick. Also, great help from Brian and Rita with purchasing of the car in the first place. They went above and beyond to make me feel welcomed even though all our interactions were via email or phone because of COVID19.
"Brian and Thomas were a great help in finding our used..."
- Courtney Marshall
Brian and Thomas were a great help in finding our used RAV4. Ten out of ten would recommend. Thanks a lot guys for your great customer service.
"A Great Experience!"
I was looking for a used Toyota and had a couple of options initially in mind. David High and Monica Frankovich were great with accommodating me so I could test drive the vehicle options to ensure it fit into our lifestyle. Their assistance resulted in me being able to narrow down my options to what I now know will work best for us. Brian Komar was also excellent to deal with as he worked at organizing one of my test drives. The one thing I very much appreciated from everyone I dealt with is that there was no high pressure 'sales pitch', which is a HUGE deal breaker for me! Now that I know what model I want to buy if something used came into this dealership I would be open to purchasing a vehicle from them.
Hello, Just a few words to thank everyone at Toyotatown especially Brian Komar and Gwen Jones. My wife and I were very impressed with the sales people and service dept. Very honest, sincere and friendly. Couldn't have been a better experience.
Thanks to all.
"Shawn was a bright spot after going through a car accident"
I was unfortunately involved in a not-at-fault car accident during the busy Christmas season, leaving me with a totalled car, whiplash, and a concussion after being rear-ended at high speed by a distracted driver that was texting.
Shawn was very helpful in supporting me in replacing my Toyota Camry XLE V6 with a new Rav4 Limited, and also helping me navigate the insurance claims process with my car being written off because of the accident.
With my concussion and injuries, Shawn was efficient, organized, and always well-prepared for our meetings to make the buying experience quick, smooth, and as stress-free as possible.
I highly recommend Shawn Longworth if you're looking for a helpful and trustworthy sales rep!
"I went in to see Brian through a recommendation and it..."
I went in to see Brian through a recommendation and it more then exceeded my expectations. As a sales manager he did not have to help sell me my new RAV4 but he took all the time I needed and went over everything I needed to know about what would work best for my needs. I would highly recommend him!! Thanks Brian for everything.
"Thanks Toyota Town for getting my car all ready for..."
Thanks Toyota Town for getting my car all ready for winter. Always a warm welcome and helping me understand what you did with my car!