FIAT Dealer Reviews

"In May 2025 I purchased a used 2024 Ford Mustang convertible from the Tom Ahl dealership in Lima. Matt Westrick was the sales consultant. He was very helpful and addressed all my questions. Unfortunately, after a few days I started experiencing problems with the car lights turning on randomly. I took it to a Ford dealer where they discovered a faulty body control module (BCM) caused by a water leak. The car was at the dealer for three weeks. Fortunately, the repair was covered under warranty. I had informed Matt, who kindly followed up after the sale. He was very apologetic and continued contacting me to check the status of the car. If purchasing a vehicle from this dealership, I highly recommend Matt Westrick. I never heard from the dealership management, the reason not giving it a perfect score."

"Sure! Here’s a more detailed version of your review: I had an outstanding experience working with Craig Gowitzka at Crown Cars. When my lease on my Chrysler Pacifica came to an end, I decided to purchase the vehicle, and Craig made the entire process smooth and stress-free. From the moment I reached out to him, he was professional, knowledgeable, and incredibly helpful, guiding me through every step with patience and expertise. He took the time to explain all my options, answered all my questions, and ensured that everything was handled efficiently. What stood out the most was Craig’s commitment to excellent customer service. He made what could have been a complicated process feel effortless, and I truly appreciated his attention to detail and willingness to go the extra mile. If you’re in the market for a vehicle—whether leasing, purchasing, or trading in—I highly recommend working with Craig. His professionalism and dedication make all the difference!"