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I have used this dealership since my purchase of a 2015... - bhayward
I have used this dealership since my purchase of a 2015 Grand Cherokee and always have a positive experience. Appreciate the honest and thorough service.
One of the best car buying experiences one can have is at... - Tommy
One of the best car buying experiences one can have is at this dealership. They are very helpful and great people who work there!
Lisa and all the staff were professional and... - mdrt
Lisa and all the staff were professional and courteous.Their follow up on all requests was excellent.
Very happy with our new vehicle purchase experience with... - CW
Very happy with our new vehicle purchase experience with salesman Aaron Wellman at Willie Dodge. Aaron was helpful and knowledgeable. He did a great job explaining the various options and was patient with us as we slowly considered them all. With Aaron's help, we walked away (well, were delighted to drive away) with what we wanted, and more, and at good price too!
Bought a used 2019 Dodge Journey, Had small vibration at... - tfire
Bought a used 2019 Dodge Journey, Had small vibration at 60 Km. Told salesman and he said everything checked out. I Live on Vancouver Island and the salesman told me to take it to local tire shop, 2 tires out of round and out of specs. Bought new tires from Costco, Costco tires still vibrated so took the car to Duncan Dodge and found all 4 tires had the wrong weight which fixed the problem. Go Dodge should of put a name brand tires on the car instead of the tires that the top 20 auto makers don't use. Got nothing but the run around from them.
Fantastic buying experience! - NP
Finally went to see the Alfa Romeo Giulia after having spent at least a year and half waiting for it. Ryan and Liam were probably the friendliest people we've ever dealt with at a car dealership. Although Liam was new in his role, his knowledge of the Giulia was exemplary. Ryan was extremely courteous and the car purchase process with him was arguably the nicest we've experienced. Both Liam and Ryan ended staying up late on their own volition to help finish up our paperwork....We also interacted with Joe and Tony subsequently, and their level of client care and responsiveness is similarly top notch. Highly recommend Joe, Ryan, Liam, Tony and the rest of the team at Fraser Valley Fiat and Alfa Romeo...
Well done, a changed landscape! - Hiker_Steve
Having been to many other dealerships, and getting the same old pressured sales and uncomfortable feeling, it was a great surprise and relief to have both Ron and Ryan give me an experience that was very different than what you'd expect from a car's salesman. If you want to be treated like a person and not a number or a money grab, come see these folks. They are changing the landscape for buying a car, or Truck!
A Long and Unpleasant Purchase - Barry Rueger
Short version - the only new car purchase in history that took three days, much of which was us chasing them to complete basic paperwork. After FINALLY taking possession of our new Fiat we discovered that it was actually a "used" car for some reason that was never really explained to us.
I honestly believe that the problems were due to a lack of competence, not dishonesty. At every step of the way things just never seemed to be done right.