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Regan was amazing. Very helpful before the sale with a... - ozzoana69
Regan was amazing. Very helpful before the sale with a video introduction of herself and then the truck I was interested in . When I got to the dealership she made sure I was well informed and taken care of. A first class experience. I highly recommend Langley Chrysler .
Excellent service and honest consultation. Very patient... - HR
Excellent service and honest consultation. Very patient even though we’re new to Canada and needed more intense consultation.
Fast talking crooks.Finance guy does not go over bill of... - Bc4me_
Fast talking crooks.Finance guy does not go over bill of sale in detail. Just quickly initial here and sign here Do not buy from here
Very happy with our new vehicle purchase experience with... - CW
Very happy with our new vehicle purchase experience with salesman Aaron Wellman at Willie Dodge. Aaron was helpful and knowledgeable. He did a great job explaining the various options and was patient with us as we slowly considered them all. With Aaron's help, we walked away (well, were delighted to drive away) with what we wanted, and more, and at good price too!
I am a nurse with a busy schedule. I made an appointment... - Bibs
I am a nurse with a busy schedule. I made an appointment for 1100 hours for scanning of the car engine which I know takes a few minutes. I had planned to return to work within an hour.
A receptionist called me 2 hours prior to appointment time to ensure I am not late.
But when I arrived there, the price for scanning was higher than the one quoted over the phone. Worse still, I was advised to ‘leave the car here, pick up at 4 PM for a job that takes 10 minutes or less.The excuse given was ‘not enough technicians’. I requested for a courtesy car in the meantime but it was refused.
A Long and Unpleasant Purchase - Barry Rueger
Short version - the only new car purchase in history that took three days, much of which was us chasing them to complete basic paperwork. After FINALLY taking possession of our new Fiat we discovered that it was actually a "used" car for some reason that was never really explained to us.
I honestly believe that the problems were due to a lack of competence, not dishonesty. At every step of the way things just never seemed to be done right.
Fantastic buying experience! - NP
Finally went to see the Alfa Romeo Giulia after having spent at least a year and half waiting for it. Ryan and Liam were probably the friendliest people we've ever dealt with at a car dealership. Although Liam was new in his role, his knowledge of the Giulia was exemplary. Ryan was extremely courteous and the car purchase process with him was arguably the nicest we've experienced. Both Liam and Ryan ended staying up late on their own volition to help finish up our paperwork....We also interacted with Joe and Tony subsequently, and their level of client care and responsiveness is similarly top notch. Highly recommend Joe, Ryan, Liam, Tony and the rest of the team at Fraser Valley Fiat and Alfa Romeo...
Well done, a changed landscape! - Hiker_Steve
Having been to many other dealerships, and getting the same old pressured sales and uncomfortable feeling, it was a great surprise and relief to have both Ron and Ryan give me an experience that was very different than what you'd expect from a car's salesman. If you want to be treated like a person and not a number or a money grab, come see these folks. They are changing the landscape for buying a car, or Truck!