"I went to Eastside Kia in Calgary, looking to buy a NEW 2019 Kia Sportage SX. Because the 2020's were now out, I was really excited to enjoy the financial benefits of purchasing last year's model. And then, I met Luke Poole. Luke is a young, inept and dishonest sales rep. Despite chatting over the phone, Luke never advised me that this vehicle was a "demo". When I test drove the car, I saw that it had over 6000 KM's! This car was clearly a USED car, and should have been marketed as such. Worst of all, they did not drop the price in comparison to the 2020 models - opting instead to offer OVER PRICED options like 3M protection and winter matts. On my way out, Luke invited the manager to push one final sales pitch - David Webster. Again, no incentives were offered. I recommend to anyone looking to spend their hard-earned money....look elsewhere. Buyer beware."
"We purchased a new Kia Forte from Roman Zembik your Sales Associate, he provided excellent customer service to us. He was very patient in showing us the cars that he had available in the price range and features that we were looking for and answering all our questions. He did not rush us and did not try to sell us something we did not want. He was very professional and friendly. We were very pleased and would recommend our family and friends to him. The support staff that dealt with us in closing the sale were also very excellent. We would buy another car from him in the future."