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Josh is so kind and patient to us and our children, we... - Eitan&Nicole Israelov
Josh is so kind and patient to us and our children, we arrived with two children under 5 years old and one with spacial needs.
Josh and Marcelo did more then any place we visited to let us fell comfortable.
Marcelo was so nice to children and patient, the service he provided was detailed and we felt over the moon. He answered every question and provided us answers with no time.
We came from North Shore. The service and the care is more then 5 stars! Highly recommended 👌
We purchase our second Kia car last Saturday (May... - Rebecca
We purchase our second Kia car last Saturday (May 22,2021)which is Kia Sedona LX. We really appreciate Cody for your good service,cool person,friendly and very kind person. I strongly recommend Kia Richmond. They are all nice and friendly person specially Cody. We really satisfied and appreciate his service to us.He assist us sincerely from the start until we bring the car home. Keep up the food work Cody. God bless.
Top Reviewed Specialists At This Dealership
Sales & Lease Representative
Sab has been truly excellent. I’ve never had after care... - Simon
Sab has been truly excellent. I’ve never had after care service feel like a concierge style service. I would buy again because of him!
Kia Product Specialist
We have been checking many dealerships lately, and gladly... - carollinef.cunha
We have been checking many dealerships lately, and gladly yesterday we were able to buy our car, a Rio Lx, we haven’t seen any dealerships with a costumer experience as good as this one. Special thanks to Shayne Sharma, Andrew, and Noah.
This was our second visit to. Kia bought 2021 sportage... - Wilf doering
This was our second visit to. Kia bought 2021 sportage came back upgraded to 2021 sorento second visit we delt with James Ormond second time he had and excellent knowledge of the vehicle we were interested in he was polite and curtious at all times Easy to talk to and explained and answered all our questions a pleasure to deal with if and when we go back for another visit we’ll be sure to call him
I walked in feeling very uneasy buying a new car for the... - smateri
I walked in feeling very uneasy buying a new car for the first time but Troy put my mind at ease and made me feel welcome. He was so amazing and so helpful I'm so happy to have met him. The same goes for Bharti, she was just as excited as I was when I got approved and that warmed my heart tremendously. Even the insurance guy Travis was so amazing and kind and I am so happy to have bought a car from you guys as I know he will always be there to help me. So thank you from the bottom of my heart for making this so easy and so fun because I absolutely love my new Kia Forte 💜
Just picked up a Niro Ev last week and couldn't be more... - SeanHerbert
Just picked up a Niro Ev last week and couldn't be more happy with it. Tyree took care of us start to finish and did a great job the whole way. Thanks again!
I'm rating the service department, not the sales... - Persistence Pays Off
I'm rating the service department, not the sales department, which was great. The service department charges WAY more than other dealerships - like **DOUBLE.** I first found this out with my previous Kia, when they charged me over $110 for three windshield wipers installed. I couldn't believe it! Now I've inquired about oil changes and GPS updates, both of which are half the cost at two other dealerships I've contacted. I told them the difference and they were very uninterested in hearing about it. They told me "all dealers set their own prices," and basically it is what it is, and if you don't like it, go elsewhere. So I will - even if it's a drive for me, I won't use this service department ever again.
Out of town buyer and Damian was super helpful in finding... - Jayhowa
Out of town buyer and Damian was super helpful in finding the car we wanted.I would buy from him again thank you so much.
Bought brand new Kia. So far, NSK has misquoted,... - Electric
Bought brand new Kia. So far, NSK has misquoted, overcharged, dented my car, lied that their security cameras don’t work, and treated me like a nuisance.
This dealership feels justified in discriminating against... - Sheten2
This dealership feels justified in discriminating against disabled people due to the pandemic even when proven wrong. I will never due business with them again
They push you to purchase a vehicle, and once you do so,... - ronaldjc
They push you to purchase a vehicle, and once you do so, they don't care about you.
Terrible service from the receptionist and you will never get a call back after leaving your number.
I love my Kia Forte Ex but the quality of the service once I had purchased it would make me give this place one star, if that.
Right job the first time - Pigdogbob
Had to replace a broken suspension coil on a 2011 Kia Soul at 100,000kms and while there replaced most of the suspension to save on labor. Steve Mota was awesome and had the work done on time - like driving a new car.
We were looking for Winter Tires as we drive to Calgary... - kgcarter
We were looking for Winter Tires as we drive to Calgary through the winter and are moving back shortly. I called KIA in Courtenay and they gave me a price on a certain brand of tire for our KIA Sorento. The fellow I spoke to told me they would not be beaten on price. Doing my due diligence, I called several other places, Costco, Kal Tire and OK tire and got the best price I could for the same product, again all-in. I went back to KIA and they slightly beat the price of the lowest offered price of all other contenders including fitting, balancing, tire tax, absolutely everything. So we are very pleased. We asked for an all-in price so there were no surprises and they came through. We have always had good service from KIA. I believe it was Wayne I spoke to. He was very accommodating.
Best Deal and best service in Greater Vancouver - KathrynE
Actual honest sales people. Got a great deal and a full explanation of all vehicle features, options and costs. Nothing hidden and no pressure just good car buying information. If you want a good price and honest transparent service, Downtown Kia is the place to go.
Excellent service and honest staff - Margaret Varga
Had excellent service provided by Jackie Champion. She was very patient and understanding to what I was looking for. She helped me purchase my car with zero problems and no pressures. It was a honor to do business with her and I would recommend to anyone looking for a great deal and honest sales to visit Jackie at Penticton Kia.
BEWARE OF SPIDERWEB SCRATCHES! Kia will not fix them.... - Mclaughlinmama
BEWARE OF SPIDERWEB SCRATCHES! Kia will not fix them. Apparently this is how "Kia Vernon" sells their new 2021 Red Sportage EX. They Promised to fix them, but haven't done so. Brand new car, and in the sun looks 10 years old.
Make the drive to Kelowna or Vancouver to purchase your Kia, it will be worth it.
I am so dissapointed in my new cR, I do not drive it, it makes me very sad!
In British Columbia
Financial Services Manager