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Good buying experience - newcar Bernie123
The staff at this dealership were very friendly and helpful. There wasn't a lot of waiting around to get the deal done. Financing was a breeze.
Top Reviewed Specialists At This Dealership
Competent, Confident, knowledgeable and personable staff - Stef1
Tchadas Leo was very competent, proficient, knowledgeable and inspired me with confidence. Derek was great in sales, and Jessica also very knowledgeable, Roy the manager gave me great insight into servicing of cars, all in all great service!
A very friendly service - Pepper car
This is my second vehicle from the same dealership and very happy for their service. All the staff are very helpful, very friendly, and have good knowledge for the car choosing right car.
Kia Product Specialist
Great dealership - Buyer20190814
It's such a great place, I recommend it to anyone out to make a purchase.They definetly changed my car buying experience compared to who I had previously dealt with..They worked tirelessly to get me into the vehicle I wanted and were very knowledgeable.Thank You Kia West
Right job the first time - Pigdogbob
Had to replace a broken suspension coil on a 2011 Kia Soul at 100,000kms and while there replaced most of the suspension to save on labor. Steve Mota was awesome and had the work done on time - like driving a new car.
Amazing deal on a new 2018 Sedona! - Travis
Had a great experience with, Jay, Melissa, Chris, and Sheldon. I was a tough customer but they all pulled through and made an amazing deal
Excellent service and honest staff - Margaret Varga
Had excellent service provided by Jackie Champion. She was very patient and understanding to what I was looking for. She helped me purchase my car with zero problems and no pressures. It was a honor to do business with her and I would recommend to anyone looking for a great deal and honest sales to visit Jackie at Penticton Kia.
Exceptional Service and Sales - Kia Customer
I never thought a car buying experience could be so simple, friendly and stress free. Everything was low pressure and I never once felt rushed to make a purchase. Dayton was exceptional with his customer service and knowledge of vehicles that made the whole purchasing experience a breeze. A huge thanks to the team at Vernon Kia and especially product advisor Dayton Inglis.
Excellent service - Grant
The staff were all very helpful and provided excellent service. Highly recommend this dealership. The best Kia dealer I have worked with. See them if you want a new car!
New car purchase - Kiabuyer
An excellent overall experience with knowledgeable, friendly and courteous staff offering an excellent product . Post sales and service follow up has so far been good. I would recommend this dealership at any time.
Very Happy - Dedwmorris
We purchased the 2019 Kia Niro PHEV last week. We could not have asked for a better sales team -many thanks North Shore Kia . Sales agent Manu provided us with a wealth of information that was not rushed pre or post purchase. Manu’s attention to detail was very much appreciated.
Dave and Daniel
Awesome service with Justin - Doug 6767
,Awesome service with Justin,Awesome service with Justin,Awesome service with Justin,Awesome service with Justin,Awesome service with Justin,Awesome service with Justin,Awesome service with Justin.
Easy and stress free - Beans
Buying a vehicle through Murray Kia was stress free and extremely easy. Christopher mader was extremely friendly and found me exactly what I was looking for in no time at all. Alysha went beyond my expectation with taking her time talking me through finances and warrenty.
Thanks Murray Kia!!
I drove a new Kia telluride today at applewood kia - Justus3247
My review is a cautionary tale.
I bought a car that was a new model, it was a k900 never heard of it, that’s because they apparently sold only 36 in Canada in2015
So we bought one, guess what no parts available without a two three month wait, so I was asked today would I trade in my car with a five year left warranty , my 72000k car would I like to get rid of it so my extended warranty would end , I love this car but now I have a drivers seat that can’t go back
This part is very rare like all parts of this car.....so they want to sell me a new telluride......test drive today
I said, what if this car doesn’t sell and you can’t provide parts , like my k900
Jason, the manger said that could never happen with this vehicle.....happened to my car
Poor Sales Team and Management - Kb604
I have just purchased my 5th Kia from Applewood Kia. It will be my last through that dealership. I went into the dealership after them promising to get me everything I wanted for minimal increase in price. They provided me an amazing 2019 Sorento with all the of the features I was looking for. In prior dealings with Applewood I did very minimal, if any, negotiation.
This time, I did make my expectations clear for what I was looking to pay. I asked them not to waste my time and for them to ensure that they were providing me a car and payment I was looking for. They did not respect this.
They came in well above what I was looking for and when I made it clear what I would pay they still came in above. I asked for the all in number and even when it was provided it changed multiple times.
I felt bullied by the team there because my husband didn't come to sign the paperwork with me and once the final, final number came in we signed and took delivery. I had to come back to address payment date and they tried to have me sign new paperwork saying the number needed to change again.
I didn't get a proper detail, my windshield was so filthy that I had to take it to get addressed myself.
My calls don't get returned, I have questions about features and warranty that remain unanswered and my UVO still remains unregistered.
I don't even know if I actually am going to get my first service as promised, but reflecting, I may not bother taking it there anyways.
My husband was told they would call back and tried to provide his number but the manager hung up.
I've been a Kia customer since 2003 and being on the 5th car, I expect to be treated as a valued customer, 2003 Rio, 2005 Spectra, 2010 and 13 Sportage and now a 2019 Sorento.
I should have known when I brought up that I had bought our other Kia's here and he didn't seem to care much that it should have been a red flag this was going to go south.
Scummy salesmen - Dlasser
I drove to Kelowna from Hope to buy a truck. I talked to the loser salesman Jordan Barkett several times on the phone and a couple texts and emails including several that day and when I arrived he said “oh ya that truck sold yesterday. Did you want one of the other ones?”