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Satisfied with the repair - Red Kia Soul Owner
Thankyou to James Green, sales manager who kindly made sure my car was repaired (faulty seal on windshield led to a big leak during rainy weather) as returned to me in sparkling condition.
Top Reviewed Specialists At This Dealership
Competent, Confident, knowledgeable and personable staff - Stef1
Tchadas Leo was very competent, proficient, knowledgeable and inspired me with confidence. Derek was great in sales, and Jessica also very knowledgeable, Roy the manager gave me great insight into servicing of cars, all in all great service!
Easy process to get my son a car - JV
I was looking for a vehicle for my son, we have a set budget. Met the sales guy Victor and show us what is available within our budget. Test drove a couple vehicle and decided on a used SUV and price is within our budget. Was able to drive away the suv the same day with insurance done. Pretty good experience with this dealership and would recommend it others.
Kia Product Specialist
Knowledgeable, professional dealership pulls rabbits out of - Dena
Steven made it a great experience to buy a car - professional friendly staff who pull rabbits out of the hat to get you best financing
Right job the first time - Pigdogbob
Had to replace a broken suspension coil on a 2011 Kia Soul at 100,000kms and while there replaced most of the suspension to save on labor. Steve Mota was awesome and had the work done on time - like driving a new car.
Amazing deal on a new 2018 Sedona! - Travis
Had a great experience with, Jay, Melissa, Chris, and Sheldon. I was a tough customer but they all pulled through and made an amazing deal
Excellent service and honest staff - Margaret Varga
Had excellent service provided by Jackie Champion. She was very patient and understanding to what I was looking for. She helped me purchase my car with zero problems and no pressures. It was a honor to do business with her and I would recommend to anyone looking for a great deal and honest sales to visit Jackie at Penticton Kia.
Exceptional Service and Sales - Kia Customer
I never thought a car buying experience could be so simple, friendly and stress free. Everything was low pressure and I never once felt rushed to make a purchase. Dayton was exceptional with his customer service and knowledge of vehicles that made the whole purchasing experience a breeze. A huge thanks to the team at Vernon Kia and especially product advisor Dayton Inglis.
Kenny was awesome! - Taylor
Had as good an experience as you can buying a car. Kenny was helpful, courteous and up front. He went the extra mile for me. Would highly recommend dealing with this dealership.
New car purchase - Kiabuyer
An excellent overall experience with knowledgeable, friendly and courteous staff offering an excellent product . Post sales and service follow up has so far been good. I would recommend this dealership at any time.
Assessment of my car/finding a new vehicle - Lesley
On Friday September 13th, my vehicle had to be towed to Kamloops Kia. The service department got the car in fairly quickly and after being at the dealership for about an hour or so, they were let me know the problem. Unfortunately, I was going to need a new motor. The service department searched for a used engine and gave us a quote to have the engine installed. While waiting, we were speaking with Ashley (a sales associate) about the plan to purchase a Soul in the spring. Since our timeline was pushed up, we discussed coming back to test drive this week. We were on our way to Victoria when we broke down. Ashley was very helpful with information about the Soul, she was also very empathetic and helpful around the news and frustration I was experiencing with my car. Ashley and the service manager arranged a rental car for us and Ashley drove us up to pick it up. Everyone was kind and helpful. I am looking forward to picking up my new Kia Soul this week.
KIA Niro PHEV - MJ
I bought KIA Niro last week. The staff was very helpful and Manu explained all the options. I was comparing other vehicles and so far I am very happy with the selection and expedience of the staff. The only small issue is that I also wanted to buy the studded winter tires and another salesperson explained to me that studs are not allowed in Lower Mainland. I settled on good tires but without studs. Later on, I googled that it was not true. However I feel that the winter tires I bought will do.
I drove a new Kia telluride today at applewood kia - Justus3247
My review is a cautionary tale.
I bought a car that was a new model, it was a k900 never heard of it, that’s because they apparently sold only 36 in Canada in2015
So we bought one, guess what no parts available without a two three month wait, so I was asked today would I trade in my car with a five year left warranty , my 72000k car would I like to get rid of it so my extended warranty would end , I love this car but now I have a drivers seat that can’t go back
This part is very rare like all parts of this car.....so they want to sell me a new telluride......test drive today
I said, what if this car doesn’t sell and you can’t provide parts , like my k900
Jason, the manger said that could never happen with this vehicle.....happened to my car
Easy and stress free - Beans
Buying a vehicle through Murray Kia was stress free and extremely easy. Christopher mader was extremely friendly and found me exactly what I was looking for in no time at all. Alysha went beyond my expectation with taking her time talking me through finances and warrenty.
Thanks Murray Kia!!
Car not there - Mpm
Went this AM to look at a car I was really looking forward to seeing and if all went well driving off the lot. Wondered around the lot to no avail. Went inside to inquire about vehicle they were advertising to see if still available. Salesman said car was still available but not on lot due to manager driving it around. I understand the term demo but “demoing” a 2013 100k plus car didn’t make sense to me. Not sure why the manager and upper management are okay with this kinda sketchy policy. Are you guys wanting to sell cars and provide a decent customer service or drive them around and toy with potential buyers.
Scummy salesmen - Dlasser
I drove to Kelowna from Hope to buy a truck. I talked to the loser salesman Jordan Barkett several times on the phone and a couple texts and emails including several that day and when I arrived he said “oh ya that truck sold yesterday. Did you want one of the other ones?”