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Sara was fun, knowledgeable and easy to work with. The... - Tina
Sara was fun, knowledgeable and easy to work with. The rest of the process went smoothly as well.
Halson was really good, made us feel very comfortable and... - mathew
Halson was really good, made us feel very comfortable and was very clear about what the deal was, and especially the amount we have to pay every month.
Top Reviewed Specialists At This Dealership
Kia Product Specialist
I got my first Kia at Kia Richmond today. This is my... - sammyaroundtheworld
I got my first Kia at Kia Richmond today. This is my eighth car since 1995. All I can say is, Liam is simply the best salesperson I’ve ever met - efficient, knowledgeable, nice, helpful, straight to the point, no bullsxxx. Thank you Liam.
Sales & Lease Representative
Great Service. Matt was really helpful. To the point... - sanjaypatel
Great Service. Matt was really helpful. To the point information. Friendly service with great sales experience
The staff here are fantastic. I have brought my car here... - sue
The staff here are fantastic. I have brought my car here for service for 5 years now with no complaints. Friendly, knowledgeable, and sincere. When I needed a new car 2 years ago I didn't look anywhere else. I just came here. Highly recommend..
We just purchased a 2015 Kia Sportage at the Kamloops... - norm_and_maggie
We just purchased a 2015 Kia Sportage at the Kamloops Kia. James Ormond was very knowledgeable and friendly. We really enjoyed our experience with him and will definitely recommend him to friends and family. We were also helped a lot by Kaleena Harder with getting all the paperwork done quickly and efficiently.
I'm rating the service department, not the sales... - Persistence Pays Off
I'm rating the service department, not the sales department, which was great. The service department charges WAY more than other dealerships - like **DOUBLE.** I first found this out with my previous Kia, when they charged me over $110 for three windshield wipers installed. I couldn't believe it! Now I've inquired about oil changes and GPS updates, both of which are half the cost at two other dealerships I've contacted. I told them the difference and they were very uninterested in hearing about it. They told me "all dealers set their own prices," and basically it is what it is, and if you don't like it, go elsewhere. So I will - even if it's a drive for me, I won't use this service department ever again.
I picked up my 'new to me' 2019 Kia Soul EV yesterday . .... - Elly903
I picked up my 'new to me' 2019 Kia Soul EV yesterday . . . as far as car dealerships go, I was impressed with Kia Victoria. My son-in-law told me to work with Isabel, and it was great. She answered my questions and gave me time to think over my decision. I traded in my gas powered vehicle, which was still in great shape, for an EV - looking forward to not spending most of my earnings at the gas pumps. Isabel was very professional and explained the workings of the car very well and was very patients as I was weighing all of my options and deciding what to do. I would highly recommend Isabel at Kia Victoria if you're looking to purchase either a new or used vehicle.
I called Kelowna Kia service dept to have my 4-pole tow... - jpotbc
I called Kelowna Kia service dept to have my 4-pole tow harness converted to 7-pole on my 2020 Telluride. I was told they don't do that, and could not advise any 3rd party that could. I was then told that they (KelownaKia) strongly discourage this because, even though the specs say 5000 lb towing capacity, this vehicle is not made for towing. There must be thousands of owners throughout north america that inadvertently did this :) . Surely they would have had all kinds of law suits by now. Luckily Penticton Kia provide all the answers in about 15 seconds.
For second time I bought kia sportage from Norh shore... - Samira
For second time I bought kia sportage from Norh shore kia. I had a wonderful experience with Manu on my last purchase. Manu like always very helpful and patient . He is very fair person and knows what the customer needs. He is not just thinking about selling the car to the customers. Generally staff in Northshore kia very nice people.
***PLEASE READ ENTIRE REVIEW*** Absolutely under no... - amandamartins2389
***PLEASE READ ENTIRE REVIEW*** Absolutely under no circumstances should anyone ever buy a vehicle from this dealership. They sold me a car, the man who sold me the car was extremely pushy and roped me into all the extended warranties. He assured me that if anything happened to my car it would be covered. That was a lie. A while after owning it my battery died, I called and they said the warranty would cover the tow truck as long as I got it through them. I waited 4 hours (called after 2 to find out that they hadn't even ordered it) for their tow truck to come. Then had to pay 75 for the tow. Because they chose a tow truck company in chilliwak instead of langley. They also told me that I had to do all maintenence work through them. When I showed up to the first oil change the price was double what the salesman had told me it would be. But they assured me I was getting the best service, so ok. Every single time I have taken it in for an oil change something goes wrong right after. When I brought it in because it was making a weird noise they charged me $1000 and still didn't fix the problem. Then after I brought it back I was charged another $700 ish dollars to actually fix it. Then, again, right after it started making another weird noise, (which brings us to now) well I just got done having it inspected by 2 independent mechanics and it turns out that my car is complete out of oil, so they checked for leaks, nope. No leak. I knew something was off because my washer fluid hadn't been filled that last oil change either as it was empty when I drove off the lot. So they roped me into only doing maintenence with them so that they could intentionally destroy my vehicle so I would have to keep coming back. The damage they have done by not refilling my oil has shortened the life of my engine and now my car will not last as long as it should have. Both mechanics were shocked and suggested I get legal advice. I will be contacting a lawyer, the newspapers, the BBB, as well as posting this online in a Facebook group I manage of over 10,000 locals. I will also be going in tomorrow to hopefully be refunded for this car that they intentionally destroyed. Do not ever buy a car from them. They are shady and will do whatever they have to do to continue to get your money. Also, every single time I have tried to call to speak to someone about what's going on, they never return my calls, and one time the receptionist thought she had put me on hold and didn't, she proceeded to say it was me again, speak about how I was annoying and for the woman to just put me to voice-mail. SHAME ON YOU APPLEWOOD KIA LANGLEY!
They push you to purchase a vehicle, and once you do so,... - ronaldjc
They push you to purchase a vehicle, and once you do so, they don't care about you.
Terrible service from the receptionist and you will never get a call back after leaving your number.
I love my Kia Forte Ex but the quality of the service once I had purchased it would make me give this place one star, if that.
Right job the first time - Pigdogbob
Had to replace a broken suspension coil on a 2011 Kia Soul at 100,000kms and while there replaced most of the suspension to save on labor. Steve Mota was awesome and had the work done on time - like driving a new car.
BEWARE OF SPIDERWEB SCRATCHES! Kia will not fix them.... - Mclaughlinmama
BEWARE OF SPIDERWEB SCRATCHES! Kia will not fix them. Apparently this is how "Kia Vernon" sells their new 2021 Red Sportage EX. They Promised to fix them, but haven't done so. Brand new car, and in the sun looks 10 years old.
Make the drive to Kelowna or Vancouver to purchase your Kia, it will be worth it.
I am so dissapointed in my new cR, I do not drive it, it makes me very sad!
We were looking for Winter Tires as we drive to Calgary... - kgcarter
We were looking for Winter Tires as we drive to Calgary through the winter and are moving back shortly. I called KIA in Courtenay and they gave me a price on a certain brand of tire for our KIA Sorento. The fellow I spoke to told me they would not be beaten on price. Doing my due diligence, I called several other places, Costco, Kal Tire and OK tire and got the best price I could for the same product, again all-in. I went back to KIA and they slightly beat the price of the lowest offered price of all other contenders including fitting, balancing, tire tax, absolutely everything. So we are very pleased. We asked for an all-in price so there were no surprises and they came through. We have always had good service from KIA. I believe it was Wayne I spoke to. He was very accommodating.
Excellent service and honest staff - Margaret Varga
Had excellent service provided by Jackie Champion. She was very patient and understanding to what I was looking for. She helped me purchase my car with zero problems and no pressures. It was a honor to do business with her and I would recommend to anyone looking for a great deal and honest sales to visit Jackie at Penticton Kia.
Best Deal and best service in Greater Vancouver - KathrynE
Actual honest sales people. Got a great deal and a full explanation of all vehicle features, options and costs. Nothing hidden and no pressure just good car buying information. If you want a good price and honest transparent service, Downtown Kia is the place to go.
In British Columbia
Financial Services Manager