18 British Columbia Kia Dealers

It was a great pleasure meeting in person salesman Jon - pazzattah

It was a great pleasure meeting in person salesman Jon Wong. Dealing with him resulted in getting a vehicle better suited for my needs and requirements. Concerns and questions were addressed in a patient, concise matter with no pressure applied towards an eventual purchase agreement. Jon Wong is a credit to his profession and to Harris Kia Nanaimo. I look forward to returning to this dealership in the near future.

As usual, the service at KIA at our service on May 28th - claude

As usual, the service at KIA at our service on May 28th was excellent, and did not take as long as anticipated, The staff were all very friendly, and answered an questions we had. We were able to have our pet, Zoe, with us the whole time, and this was much appreciated, as we tend to take her with us wherever we go. We would always recommend KIA to anyone.

This was a very pleasant Transaction The sales man Nazar - k7imgary

This was a very pleasant Transaction The sales man Nazar Yatskovsvskyl Was very good to deal with and The Finance Sales Man Ryan Dergy was also very helpful We are very Happy Glen and Eileen Gledhill

My second part of my review. - Joanne

My second part of my review. A quick summary of my last review, just minutes a go. I bought a new sportage pull in that was a lemon. After many visits to service it appeared that if would not be fixed anytime soon. I spoke to the sales manages that were MISLEADING! But at the end I met the "ROCK STAR", Alethea, finance director, that was there for me 100%. She made the "no hassle exchange" come true. I would also to mention the great people in service that tried to help me with lemon. Megan and Leon

The kia company are Very great to intertain to the - leahginez

The kia company are Very great to intertain to the customer,and very well detailed for checking the engines.

⭐ 1/5 — Very disappointing and disorganized - JayE

⭐ 1/5 — Very disappointing and disorganized experience I went to Kia West Go Auto in Coquitlam to have my Sorento serviced and decided to speak with a salesperson about possibly upgrading to a Kia EV9. We test-drove an EV9, agreed on the numbers, and I paid a deposit. Only after making the deal was I told that the exact vehicle I had test-driven and agreed to purchase had already been sold. Never should they have allowed someone to test drive a vehicle that was already sold to someone else. I was initially told a replacement vehicle would arrive within two to three days. About 20 minutes later, that changed to five to seven days. As I was leaving, I was then told they would contact me “in a couple of days” when it arrived. When I questioned why the timeline kept changing and asked for a firm delivery date, the salesperson spoke with the sales manager, Shaun, and came back saying the vehicle would arrive on July 15. What made the experience even more disappointing was that Shaun never once came over to introduce himself, say hello, explain the situation, or thank me while I was preparing to purchase a vehicle worth approximately $76,000. Everything was communicated back and forth through the salesperson. The entire experience felt unsettled, disorganized, and extremely ordinary for such a major purchase. It was nothing like my previous experience purchasing my Sorento from this dealership before it became part of Go Auto. After shopping around, I found a much better deal elsewhere on the exact vehicle I wanted. When I asked Kia West to refund my deposit, I was told I would have to return to the dealership in person. I use credit card terminals in my own business regularly, and I have never required a customer to physically return just so I could process a refund. A refund can normally be handled without inconveniencing the customer further. Overall, the inconsistent information, lack of transparency regarding the vehicle’s availability, absence of basic management courtesy, and unnecessary difficulty getting my deposit refunded made this a very poor experience. I would strongly recommend shopping around before purchasing from Kia West Go Auto. If you want to buy a Kia please do NOT buy from Kia West Go Auto Coquitlam.

Nathan at Applewood Kia really changed my perspective on - bubbles

Nathan at Applewood Kia really changed my perspective on the dealership. He was professional, honest, and genuinely focused on making sure I had a great service experience. He’s definitely helped rebuild my trust in Applewood, and I truly appreciate the way he handled everything. Highly recommend Nathan!

Warranty work, service , communication by Adam - GE Icelander

Warranty work, service , communication by Adam Christopoulous is 5 star. Recent work done in July 2025. I was very satisfied with what could have been an expensive repair but was covered by warranty. Sales people very well trained and helpful. Glad I visited Kelowna KIA to buy a lightly used Seltos. No issues at all with my experience there. I met the manager and had a good conversation and assurances from him that turned out exactly as described . GE Icelander

Never trade in your car there all the sales managers and - juliapark71

Never trade in your car there all the sales managers and advisors will rip off you. Never deal with anybody there

I wish I could give 0 stars. - charlie.corbin

I wish I could give 0 stars. I had a young kid as my salesman and it was okay for the test drive. I absolutely loved the car it was my dream car. However, I wanted to think about it and he tried to pressure me into doing a credit check and purchasing immediately. He also sent me unprofessional text messages when I said I didn’t want to get stuck in high car payments. He texted “the math isn’t mathing” and lost my sale immediately. You don’t talk to a customer like that no matter their age and I was at least twice his age. I went to another dealership just down the road and got a great SUV in the price range I was happy with no pressure and very professional service.

North Shore Kia in North Vancouver, BC, has excellent - whitefalcon

North Shore Kia in North Vancouver, BC, has excellent service. When our Sorento needed a new water pump, NS Kia paid for the vehicle to be towed from the Sunshine Coast, on the ferry, to their dealership. When the part was not readily available (2 week wait), they took a pump out of another vehicle on the lot to get us back on the road ASAP. Today, they fixed a stuck power driver seat and a few other little things on our 10-year old Sorento, drove me around the north shore while I waited, and gave me a very reasonable bill for the repair. My wife drives a 2017 Kia Soul EV; it has never needed any repairs, but I'm sure it would be handled well at NS Kia. I am very happy with both my Kia's and with North Shore Kia.

I used to be happy with this place - when things are good - KiaWrecksTires

I used to be happy with this place - when things are good they're good. BUT if they screw up and you expect them to do right, you'll get treated to gas lighting and mansplaining. The Kia tire techs wrecked three brand new winter tires during mounting yet insisted I had somehow been sold 3 defective tires. Other shops confirmed Kia damaged my tires while and Steve Mota simply dismissed the evidence presented and refused to make reparations.

Exercise caution in dealing with this dealership. - spbrowne_123

Exercise caution in dealing with this dealership. I was trying to purchase remotely ( I live in the Okanagan about 4 hours away) a nice used Genesis AWD. Unfortunately they kept moving the goal posts to the extent that pure frustration crept in. WE would agree on a condition and then it would be changed and then changed again They claimed i didnt return calls, but there werent any to return!!. They claimed to have called me repeatedly but that was a blatant lie. Dealing with these people was horendous. Any questions and just give e me a call

Very good customer service. - Christene

Very good customer service. I really enjoyed dealing with Dana. He’s really good with customer service and Nico in the service department.

Poor service. - Reid Wylde

Poor service. The windows on my 2021 Niro EV operate erratically - going up or down, seemingly at random, no matter which way you push the button. Or just not working at all. After waiting over a month for a part, they failed to fix the problem and now, due to a lack of staff, I have to wait two more weeks for them to attempt to diagnose the problem again. They don't seem to see it as a safety hazard despite the fact that someone could get a hand caught in the window when it goes the wrong direction. Also very disappointed by the cheap electronics after only 3 years because, while waiting for the window control part, a new problem developed. The passenger seat belt warning dings continuously whether someone sits in the seat or not. Underwhelmed.

Ryan at Downtown Kia was honest, professional, and - peteroh

Ryan at Downtown Kia was honest, professional, and provided excellent service. Highly recommend him if you’re looking for a smooth and trustworthy car-buying experience.

I would. - Upset

I would.rate this dealership as a zero if it would let me, they screwed me in 2010, and i gave them another chance. Promises they recinded,cars they promised they couldnt get. And then said it was me that was the problem. The customer is always right. Plus they want to charge you 10 percent on top to ,they say to keep the lights on as they are a small.dealership. Better options to buy a kia product.