Kelowna Kia

My son purchased a car at the Kelowna Kia dealership yesterday. We were very pleased with how Charles was able to get our son a really good loan with interest that was lowered than we could find. He was yesterday. We were very pleased with how Charles was able to get our son a really good loan with interest that was lowered than we could find. He was able to explain things clearly do that my son understood all of this. Thank you Charles More

I was extremely disappointed in this dealership. I purchased a factory order 2022 Seltos LX from them on April 1st, 2022. I negotiated a fair price for the car including my trade-in. They accepted t I purchased a factory order 2022 Seltos LX from them on April 1st, 2022. I negotiated a fair price for the car including my trade-in. They accepted the price but didn't seem happy about it. The sales manager wrote on the worksheet, "Okay, you win". Not very professional. Well, it seems that they never put in my order and as of May 1st, Kia Canada closed the order desk to catch up on existing orders. So, my order never was put through. They had all sorts of excuses but could not tell me when I would get my car. I checked each month, and most times, did not receive an answer back from them. When I did get to talk to my sales rep, Kyle, he kept saying he had no control and no clue as to when I might get my car. I patiently waited 5 months. My heart was set on a Seltos so going to another brand was not in the cards. We finally drove to Langley, BC, 4 hours away to purchase our Seltos. We ended up going a trim higher, the EX, and we love the car. Kelowna Kia was good at returning my non refundable deposit. But I would be wary of this dealership. If you think you are getting a good deal, they probably won't honor it and make excuses for months why you don't have your car. The reason I went with the factory order was that they had a $2000 markup for in stock cars. I was in no rush so I decided to wait for a factory order. I had no idea it would be longer than 5 months. I ended up paying substantially more for the car we got but am okay that it went to Applewood Langley Kia instead of Kelowna Kia. Applewood was much more professional and accommodating in selling us a Seltos than Kelowna Kia was. I would never recommend Kelowna Kia to anyone looking for a new car. They are not trustworthy. More

We purchased a 2019 Kia Niro hybrid from Harold in May over the phone. We received amazing service with videos of the car, pick up from our hotel and seamless service. All the staff especially Harold we over the phone. We received amazing service with videos of the car, pick up from our hotel and seamless service. All the staff especially Harold were pros. Cars working great! More

Yes, I wanted to buy a small car! I had specifics, color, style. When I walked into Kelowna Kia Dealership, Tayler Fipke greeted us and he took off from there. He was very helpful, I had specifics, color, style. When I walked into Kelowna Kia Dealership, Tayler Fipke greeted us and he took off from there. He was very helpful, on it!, pleasant, honest, confident but humble, patient. Has this innocence and caringness. He wanted to make YOU happy. He was not wishy washy. When we are trying to buy a car, we depend on these dealers to help us get UNconfused. He and the whole experience with Kelowna Kia were all very professional and kind, and I thought quite fair. We bought the perfect car because of Tayler, and thank you Kevin! Thank you Kelowna Kia! We'll be back. More

They are very professional from start to finish. I wanted to trade my truck for a smaller vehicle so I left a message through their website. Kyle responded very quickly and booked us in for an appointment th to trade my truck for a smaller vehicle so I left a message through their website. Kyle responded very quickly and booked us in for an appointment the next day. He was very patient, honest, and understanding. In the end Kyle found me a vehicle that checks all the boxes. The after-sale service was beyond expectation. He answered all my questions and was there to help 24/7. I am giving him 5 stars for being professional and honest. Highly-recommended. More

I called Kelowna Kia service dept to have my 4-pole tow harness converted to 7-pole on my 2020 Telluride. I was told they don't do that, and could not advise any 3rd party that could. I was then told tha harness converted to 7-pole on my 2020 Telluride. I was told they don't do that, and could not advise any 3rd party that could. I was then told that they (KelownaKia) strongly discourage this because, even though the specs say 5000 lb towing capacity, this vehicle is not made for towing. There must be thousands of owners throughout north america that inadvertently did this :) . Surely they would have had all kinds of law suits by now. Luckily Penticton Kia provide all the answers in about 15 seconds. More

Jordan Barkett and Jana Thomas were very pleasant to deal with , making our purchase a 5 star experience from sale to the documentation, Thanks to all at Kia Kelowna deal with , making our purchase a 5 star experience from sale to the documentation, Thanks to all at Kia Kelowna More

Jordan was an excellent sales associate, he was polite, friendly and had a great sense of humor, He helped me upgrade my 2018 forte for a 2021 forte, he was super informative, I would highly recommend Jord friendly and had a great sense of humor, He helped me upgrade my 2018 forte for a 2021 forte, he was super informative, I would highly recommend Jordan if you go looking for a new car. I did however have some issue when it came to signing the paperwork as the person I was dealing with became very rude and unprofessional when I wanted to make sure all the numbers would work for me, She was very condescending and overly rude. But both Jordan and the insurance company were a pleasure to deal with, but maybe the financing department could work on their customer service skills. More

Damian was absolutely the and sweetest salesman I've dealt with. I really enjoyed my car buying experience. I didn't feel pressured at all. He made it relaxing and fun . Great personality. I will recomm dealt with. I really enjoyed my car buying experience. I didn't feel pressured at all. He made it relaxing and fun . Great personality. I will recommend this dealership and salesperson to anyone I know. More

Out of town buyer and Damian was super helpful in finding the car we wanted.I would buy from him again thank you so much. the car we wanted.I would buy from him again thank you so much. More