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Harris Kia

Nanaimo, BC

4.3
786 Reviews
We were proud to receive Kia Motors most prestigious honor, the Kia "Platinum Dealer" Award. At the Harris Auto Group, our mission is to be an industry leader in providing automotive solutions and services. We strive to exceed our customers’ expectations and maintain their loyalty for a lifetime. By creating an atmosphere that encourages employee excellence, integrity and teamwork we constantly endeavor to meet the changing needs of our customers. Guiding Principles • The customer is number one. • We continually look for ways to be more profitable • We believe in continual growth of our people • We are all responsible to create a positive work environment • We always look for more effective ways to do things
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2575 Bowen Road

Nanaimo, BC

V9T 3L4

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Showing 786 reviews

October 25, 2023

This is the fourth vehicle from Harris Kia, and our second from Bryan Bare. When we showed up looking for cars Bryan even remembered us from last time! He was informative and relatable. He helped u More

by tyler.canuck
Recommend Dealer
Yes
Employees Worked With
Dave Bare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Harper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Bare
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2023

Really friendly people! Sales, parts and service were all there for me when I need it it. Big thanks to Ted Boyd and Elliott James, Ben and Cam too! Thank You! Too many peop More

by John James
Recommend Dealer
Yes
Employees Worked With
Cameron Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Karmazynski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mackenzie Heil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Megahed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Phee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elliott James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Ani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grace McCheyne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Bare
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2023

Gougers to say the least only offered me 3k for a 2017 kia sorrento jokers. Got 15k at a Toyota dealership More

by nasimius1
Recommend Dealer
No
July 06, 2023

Starting off with the lack of common sense, the dealership doesn’t seem to have a clue who even leased their vehicle. They have consistently contacted the wrong person for service and follow-ups, a More

by SP
Recommend Dealer
No
Employees Worked With
Ali Megahed
2.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2023

Horrible experience at this dealership Had to bring in the car 5 times as they kept forgetting to put gaskets back on, the fuel cap back on, the air intake tube back on after service. More

by inucci
Recommend Dealer
No
Employees Worked With
Cindy Driver
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Harper
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Calvert
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2023

Came late at Friday night to see what is available without having a sales-guy dancing around me... But look Elliott was still working after 7pm, we started chatting, needless to say on Saturday i lef More

by Ronny
Recommend Dealer
Yes
Employees Worked With
Josh Hawker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Phee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elliott James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Ani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2023 -

Harris Kia responded

Hi Ronny, Thank you for taking the time to review our dealership and more importantly, our people. We appreciate your business and look forward to serving you again soon. Welcome to the Harris Kia family! Best wishes, Dave Bare Dealer Principal

December 02, 2022

Terrible service. no ownership when problems arise. Unroadworthy. I bought a 2017 dodge ram 3500.first they gave me a inspection for a different vehicle that said it More

by jonathan N
Recommend Dealer
No
Employees Worked With
Dave Bare
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Boyd
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liam Singleton
Dec 08, 2022 -

Harris Kia responded

Jonathan, You failed to mention the fact that we paid for ALL of the repairs. I am not sure why you have decided to make it your mission to attempt to publicly shame us for making a mistake that we went out of our way to fix. We made a mistake and we owned it; I personally owned it. You sat in my office, I apologized and told you that I would cover all of the costs for the repairs; because it was the right thing to do. Yes, our Kia technician missed a few things on the Ram 3500 Diesel you purchased from us. Yes, in hindsight we should have sent the truck to a Ram dealership for reconditioning as we don't sell very many big trucks. Making mistakes is a fact of life but making them right is what counts. The thing is, we paid the shop of your choosing to fix ALL the items that needed to be repaired. to the tune of $6,000. I'm not sure how that is not "making it right"? The fact that you are now bringing this all up again publicly is beyond my comprehension; particularly as a local business owner yourself. The items that you are now asking us to fix, 6-months later, are maintenance items. If they were a problem 6-months ago then your technician (at SuperTech Diesel) would have noted them on the estimate and I would have gladly covered the cost, as I did all the other items at the time. Nothing was noted. The fact that you are now sending us emails threatening to slander us on every available platform is, in my opinion, a direct reflection of your character, particularly when your comments are full of lies and exaggerations. I can sleep at night knowing I did the right thing to fix a mistake that we made and would do the same if it ever happens again. Ted Boyd General Manager Harris Kia 250-751-1168 ted.boyd@harrisauto.ca

Dec 08, 2022 -

jonathan N responded

Had you read and comprehended what I originally wrote, you would see that I mentioned you paid for some of the repairs, however, the amount that I have had to pay out of pocket for the remainder of the work that the truck needed BEFORE IT WAS SOLD and the fact that your response is so completely out of line shows YOUR CHARACTER. In the future, perhaps read a little more closely before you respond. There is nothing you can say to make yourself look good anymore. Worst experience ever.

Dec 08, 2022 -

jonathan N responded

Also, the fact that you would even mention Supertech is completely out of line.

October 22, 2022

Exceptional customer service , explained all aspects of my new vehicle! I will br a repeat customer for sure !Thankyou Harris Kia! More

by Kristap56
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elliott James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2023 -

Harris Kia responded

Hi Kristap56, Thank you for the kind words and for your business. Welcome to the Harris Kia family! Warm regards, Dave Bare Dealer Principal

October 05, 2022

Arsene was our salesman and he did an outstanding job relating to what we were looking for and worked hard to get it done. When it is time to find another vehicle , he will be the first person we co More

by lonewolfnan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arsene
Mar 04, 2023 -

Harris Kia responded

Hi lonewolfnan, I really appreciate you taking the time to review our store and your sales person, Arsene. Thank you for your business and we look forward to serving you again soon. Cheers! Dave Bare Dealer Principal

September 12, 2022

I moved to QB July 15th and wanted a Kia Soul. Arsene & Josh were great to work with. I stopped in to say Hi & meet Arsene & Josh after speaking with them on the phone earlier in the week. Never More

by Shirley B.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hawker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arsene
Mar 04, 2023 -

Harris Kia responded

Hi Shirley B, Thank you so much for the kind words and for your business. We look forward to serving you again soon and welcome to the Harris Kia family. Cheers! Dave Bare Dealer Principal

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