Cindy Driver

Fast friendly & efficient. Always go the extra mile. Always greeted with a smile in the service department. Michelle is the bomb Always go the extra mile. Always greeted with a smile in the service department. Michelle is the bomb More

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Store is always on time an staff very knowledgeable and kind. Love my Kia Soul. Michelle is tops! kind. Love my Kia Soul. Michelle is tops! More

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I had Pete Barbeau as my shuttle driver. He is always enjoyable to talk with and gets me from point A to B safely. Kia is lucky to have him. He is always enjoyable to talk with and gets me from point A to B safely. Kia is lucky to have him. More

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Horrible experience at this dealership Had to bring in the car 5 times as they kept forgetting to put gaskets back on, the fuel cap back on, the air intake tube back on after service. the car 5 times as they kept forgetting to put gaskets back on, the fuel cap back on, the air intake tube back on after service. More

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I had the most exceptional experience when I took my car in to be serviced! All of the women who helped me were incredible; they were open and honest and friendly and so non-judgemental about my lack of car in to be serviced! All of the women who helped me were incredible; they were open and honest and friendly and so non-judgemental about my lack of car knowledge. They were patient when explaining things to me, understanding, so thorough, and so compassionate. The work that was done on my car was phenomenal, they caught really dangerous problems that I wasn’t even aware of and they fixed them in a remarkably short time. This dealership is such blessing to find, I am so glad I have a place I can bring my car with such hardworking and trustworthy staff! More

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Great work to everyone in service after my new purchase they figured out all the problems… Great work to sales for being so GREAT and understanding!!! The music was amazing and now I stop in to visit wee they figured out all the problems… Great work to sales for being so GREAT and understanding!!! The music was amazing and now I stop in to visit weekly and I’m thinking about changing my career. More

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They have treated me so well through the entire process of buying a new vehicle. Danya was friendly and amazing. Nice loaner vehicles during car servicing. Stress free and easy! of buying a new vehicle. Danya was friendly and amazing. Nice loaner vehicles during car servicing. Stress free and easy! More

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We had a very mixed experience at this dealership. Our salesperson Sara was great, but unfortunately the entire rest of the business dropped the ball in several ways. We were very firm on our budget from salesperson Sara was great, but unfortunately the entire rest of the business dropped the ball in several ways. We were very firm on our budget from the start, yet other salespeople continued to try to sell us vehicles outside of our budget, all while insisting they "aren't the kind of dealership that will try to sell you a car outside your budget". When we finally agreed to one price, we were again presented with a price outside of our budget in the finance department. When we decided on a vehicle, we noticed it had two open recalls on it according to the Carfax report. When we asked about these, we were assured they had been completed, and the person we spoke to insisted he didn't even have to check because he was sure it had been done. Then, a day or two later, we get a call informing us one of the recalls had not been done, and we would need to come in to do so. On the phone we were told this would take about 30 minutes, yet when we arrived at the service centre we were informed it would be an hour and a half. The service department was also completely unapologetic at their inability accurately estimate the time the service would take. We also had to return to the dealership because the finance department never took our downpayment despite us asking when we would pay that several times, as well as missed providing us important documents. Overall we are happy with out vehicle, but will never come to this dealership again. More

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Friendly, professional folks. From Elizabeth, who set up my appointment and checked in afterwards, to Cindy who greeted me and made sure I was being looked after, to Ryan, who did the work and then spent a my appointment and checked in afterwards, to Cindy who greeted me and made sure I was being looked after, to Ryan, who did the work and then spent a couple of minutes afterwards explaining everything, I couldn’t be happier with people at this dealership. This was my second visit and, along with Michelle, I am so impressed with staff there. More

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I won't be back, unfortunately. Most of the staff seemed sympathetic & understanding of the fact that I was kept waiting an exceptionally long time for my appointment to buy out my lease. However, after mul sympathetic & understanding of the fact that I was kept waiting an exceptionally long time for my appointment to buy out my lease. However, after multiple phone calls over the past couple weeks to get someone - anyone - to return my call for guidance, an hour & a half wait for an appointment (without apology or "thank you for your patience" from the person who I had the appointment with), to getting my (technically "new") car from Service uncleaned after they had it 2 1/2 hours (and when I inquired, it was taken back, given only a quick floor vacuum & returned within a few minutes smelling so terrible of body odor - yes, like the Seinfeld episode - I had to drive with the windows down - clearly not properly cleaned & sanitized). Keep in mind, the last time I brought the car in for an oil change, they forgot about me & I almost fell asleep in the waiting room - so this has been a pattern. Very disappointed that buying my car turned out to be such a bad experience for me. It should have been an exciting day. Hopefully you'll do better with your future clients, Harris Kia. I won't be one of them. More

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