Cody, one of the sales people, told me before I purchased a used KIA Rio that it would have a safety inspection and that anything that was considered a safety hazard would be fixed. He also said that the AC would be refreshed as it was not working, the rear window would be replaced as the defrost was not working and that is a safety hazard, that they would install new tires, that the car would be detailed and the gas tank filled. When I arrived to pick up the car, he confirmed that ALL these things were done. I was given the safety inspection report and questioned a couple of things because the wording was confusing. I was ensured that as long as there was a price next to the item, it had been fixed. There was a price next to each item, including the AC and the rear window defrost. As I was ready to leave, I noticed that the car was filthy inside and out and that the gas tank was on empty and that the AC was not working and that the tires had been changed but they were not new. I then also found out that the rear window had not been replaced – the Service Manager showed me where and why the defrost was not working (he was the only completely truthful person at this dealership). After much negotiation, the Manager, King, finally had the AC fixed and the rear window replaced. He also said that the car would be cleaned but it never was. In summary, as much as I enjoy my car, I would never go back to this dealership. They were very deceitful and difficult and Cody never apologized for outright lying about everything being completed as was originally agreed upon.