I found a beautiful used car they had online. I live many hrs away. Leo in sales looked after me from the start and I flew down to Vancouver to see and possibly purchase the car, he gave me perfect instructions to get there from airport to sky train and sea bus, and met me with the car to test drive as I got off the sea bus. The .vehicle was better than I had hoped for, so I purchased it, fantastic service by each staff member I interacted with to complete the sale,. ,, after Leo helped me get everything set up and I was shown every feature of the car and he even set up my phone to car connect for me, then had my GPS all ready to guide me home. Leo is a true professional and cares about his customers from start to finish. North Shore Kia is very fortunate to have Leo .