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Je suis deçu par votre concessionaire , avant d'acheter... - Livine Deschamps
Je suis deçu par votre concessionaire , avant d'acheter l'auto il m'avait assuré qu'il contenait le apple car play, mais un mois apres l'achat j';ai decidé de verifié mais j ai rien trouver, j'ai pris un rdv avec eux ,et soudain il me dit " je croyais que il avait un apple car play" je suis vraiment déçu. et puis quand t'arrive on te fait croire que le financement est a 0% mais d'un coup moi on m'as chargé 18% je suis déçu , la voiture ne me plaît plus mais je suis obligé de la payer. est ce que c'est possible de vous rendre votre véhicule?
please pay attention before buying with them. le concesssionairre fera tout pour vous vendre du n'importe quoi
I love the service they provide. Very passionate team and... - angadveer
I love the service they provide. Very passionate team and caring. Thet did fantastic service for my car, it was first service and am very satisfied.
J’ai eu une conversation avec un associé à propos d’un... - Armand
J’ai eu une conversation avec un associé à propos d’un véhicule d’occasion et pris un rendez-vous pour le lendemain avec l’intention d’acheter. 1h30 de route pour me faire dire que le véhicule était vendu depuis une semaine et que ce n’est pas la première fois que des erreurs du genre se produisent avec cet employé. Le véhicule en question était encore disponible le matin même sur Facebook ainsi que leur site web. Inexcusable, surtout que ce n’est pas la première fois. J’en ressort très déçu malgré que l’acceuil au concessionnaire neuf et d’occasion était courtois.
Worst dealership expérience...Made a car purchase... - Hupark94
Worst dealership expérience...
Made a car purchase contract in June with estimated delivery in 3 weeks max but delivery never made each time... Sale rep.never called to provide any update.. he tells me that he did not have time to call me after all 9 weeks passed... I canceller the contract and got my deposit back.
Never to visit Lallier Kia in Laval quebec!
Great Service - Oriana
We dealt with Mr. Daniel-Gilbert Bertrand and found him to honest and truly not pushy. He tried to really help in meeting our expectations without an hidden agendas or sales tacit.. Never felt rushed and listened to our every concern. Visited other dealer prior to him but I can say this experience was one of the best. Unfortunately we didn't purchase/lease a vehicle AT THIS TIME however it was only due to allowing my daughter to get in a few more courses of driving (Learners permit) to make sure we would be buying/leasing the right vehicle to suit everyone in my family needs. Will not hesitate to go see him again when time is right for us and finally getting the Kia Soul 2018. I highly recommend giving Mr. Bertrand and this dealership a chance.
Bought a 2011 Sorento. Sales experience was good except... - jeremiewi
Bought a 2011 Sorento. Sales experience was good except the followup after the purchase and when we were waiting for the delivery of the vehicle. If I did not call to follow up with the sales rep, I'm sure they would not have made the promised delivery date.
Anywhere else! - Floger
Bought a gently used Kia Optima SX-T (under 15k). Deal was made over the phone. Pick up date and time was set. I travelled 6 hours by train to pick up. Car was NOT ready added with the insult of not having an advertised part on the car included. I had to insist they include the piece or I walk from the deal. They (reluctantly) 'threw in' the part which needed time to install. I was forced to spend the night and get the car in the morning. Car was not fully detailed inside. Very disappointed at the the level of professionalism.
Don't, Just Don't - VM1993
I shouldn't even have given this a 1 star, but it was the least you could've given them here. I bought a KIA Forte 2010 in November 2016 with 29,500 KM. This car looked like it was kept in good condition, and the sales agent was desperate to make a sale so he gave a "decent" price for it (9k, even though it's worth about 4.5k, but that's a whole other story). The salesperson confirmed that everything was replaced on the car as he would not sell me a car with worn out parts (discs, brakes, tires, ball joints all changed and confirmed to 2 family members with me). Three months later, I was required to put 1,900$ extra on this car because the discs hadn't been changed since the car was initially sold in 2010 (they were so rusty and worn out you couldn't even tell what they were), the brakes were completely finished and a danger to the driver, and I had to replace all joints, link kit, and all shocks-- note that I never had an accident with it, and do not drive often; and when I do, it is strictly highway. I was advised that I still needed about 400$ of repairs on it for other problems that a car with 40,000 KM does not have (did they roll back KMs?). I was only given 30 days to bring back the car and it is now worth less than I owe on it so the most I can do is advise fellow citizens to never buy at this dealer as they will sell you just about anything to make even the smallest profit, while you are stuck with the problems after. Do not shop here, please move on to more reputable places that although are still looking to make profit, they will do so in your interest and will not sell you cars that spend more time in a garage than on the road. First and last time I step into that dealership. Thanks KIA!
Note: I acknowledge that this is a used car, but if an agent confirmed that all those pieces were changed, then these shouldn't have broken down in 3 months.
Went to buy a new Kia Fort5 EX automatic. The seller was... - MaxThunder
Went to buy a new Kia Fort5 EX automatic. The seller was at first ok, he didn't try to sell the car much but he answered all my questions and let me try the car. When it came down to negotiating the price, the first offer was largely over MSRP. I made a counter offer, and they came back with the exact same offer worded differently (bi-weekly payments instead of monthly payments, a classic immoral trick). I left at that moment, as I don't deal with dishonest people.
They clearly tried to take advantage of me, and would never do business with them. Now I'm pondering whether it's better to show them that you know the right prices and everything, or if you should play the naive card to detect the dishonest car dealers.
Not even 1 star. Maxim or Max a rude man. Karl gave... - Me
Not even 1 star. Maxim or Max a rude man. Karl gave appointment but showed up 30 min later. Not helpful and very stressful .Wasted pay of 2 people and played mind games. They said tbey no nothing about engine fires and court settlment. Completley incompetent and unprofessional. Maxim wore madk under his nose..crooked..not care about health of others. Complete disaster of staff.
André Perrault doesn't really know much about the... - KiaJolietteSucks
André Perrault doesn't really know much about the used car he sells. Didn't made the appropriate check up on the car even if asked to. To make a long story short, just don't deal with him. And as I can read from the previous comment, I'm not the only one who had a bad experience with this guy.