Hi. I had the chance to service my car ( 2015 QX60) at kia spinelli dealer whom they service infinity as well. And twice I was very luckly, I had been served by an agent his name is Paul. Paul he was a man served me in a very professional way from the minute I went in. Filling out the papers, getting all the needed informations, etc. And provided me with a time frame for the repair even when it needed more time, he did updated me by the phone, and in the two times I went to get back my car and returned the curtsy car he went out and let exam my car if everything is good and he did his job in a way make me feel I am a very important customer. The only last comment I want to add is the good services that I have received will make recommended that place to everyone need such a service as well as to deal with this professional and nice agent Paul.
Thanks a lot Paul
I just wrote my own experience.