62 Ontario Kia Dealers

This was our first visit to Turpin Kia - and we had a - tamreynolds75

This was our first visit to Turpin Kia - and we had a great customer experience. Andrea Cunningham was amazing to deal with... professional, down to earth, very knowledgeable about the cars and not pushy. Andre was great at explaining the financing process and walking us through each step. This is the first time we did not feel "pressured or sold" on a car. It was a great experience- Thank you!!

I purchased my first car from Kia of Timmins and just - karli_ellis11

I purchased my first car from Kia of Timmins and just came back for my second!! Matt is incredibly helpful and is always a phone call away. I've had another great experience with very friendly service!

First of all I would like to thank especially - Ashokkumar Valand

First of all I would like to thank especially Christopher and Sienna for getting us a vehicle for which we were running almost all KIA deletes with no response. Our experience with Lockwood KIA is outstanding. We got very good staff ,services and very very positive, prompt and I can say that negative thing made positive and possible for us. I shared my experience with Lockwood KIA to almost every one whom we know. I cannot express everything in words but we feel in our heart. Thanks a lot once again we got what we want. Lockwood KIA outstanding.

Buying a new vehicle in the current market is very - RRThorold

Buying a new vehicle in the current market is very challenging. Juan, Cam and Matt went above and beyond to ensure a smooth and hassle free transaction and that I received fair value for my trade. Juan was always available and kept me informed throughout the process. I was treated with respect and they did everything possible to deliver my new vehicle with minimal wait time. I would highly recommend this dealership.

Mark is awesome, really awesome. - trafficcop5

Mark is awesome, really awesome.He is the very best of car salesperson i have ever met

Step 1: we open a dealership. - R.R

Step 1: we open a dealership. Step 2:....... Step 3: we all go home happy

Fast, efficient and helpful service. - Jomiller

Fast, efficient and helpful service. Our questions and concerns were answered in a timely manner.

I just purchased a car from Trento Kia. - Elias

I just purchased a car from Trento Kia. I placed an order for it many months ago. A few weeks ago I found out there was an issue with the order due to another dealer's unscrupulous methods. Trento were extremely proactive in helping me resolve the issue and making sure I receive the car I ordered. I dealt with Michael, Lawrence, and John and they were all fantastic. I'm very pleased with the outcome and highly recommend this dealership.

This is the place where you can shop with confidence and - stephenacepcion

This is the place where you can shop with confidence and without any doubts, from parts, used cars and especially to the New Cars of their flagship product, the KIA variants. They are more on long time alliance because they will handle you more as a friend, and willingly than a customer! Keep up the good one!

Their Service is really awesome. - Vignesh

Their Service is really awesome. Very patient and very friendly. Especially John from service center is really awesome and very helpful in moving things fast. I would recommend this place 💯%

Highly recommend seeing Karl Zaman ! - Morgan p

Highly recommend seeing Karl Zaman !! Amazing service he made it easy And quick ! Fabulous job !

Terrible shady people here. They do things so backwards... - Toasty bread

Terrible shady people here. They do things so backwards and clearly only care about a paycheck. Nightmare experience.

Amazing service overall, from the start of my application - NewRio Driver

Amazing service overall, from the start of my application to when I picked up my keys Brad was helpful throughout. Great team at Lindsay Kia. Thanks

Hi I have nothing but praise for haseeb the car salesman - hazeltonsherylh

Hi I have nothing but praise for haseeb the car salesman he worked hard so I could purchase 2022 kia niro which was great back in February 2022 she's a great car I was in a accident two weeks later so I took my vehicle back to kia for repair what a mistake it took 5 months of telling me lies since the parts were in on may 20th so should of been repaired my beginning of June not so while repairing my vehicle one of the technicians dented my drivers door and wouldn't say who did it and kept on telling me you get your car back on days that never happened service department is so disorganized and no one knows what's going on and ontop of all the hasel and stress when I finally picked up my vehicle beginning of July one of my front drivers floor Matt has gone missing and they don't know where it's gone so I'm out more money it's very sad after purchasing alot of cars from here I may in the future to buy a car from here but will never ever trust Cambridge kia to service my vehicle again they lost my business its great when my insurance guys apologized for all the crap Cambridge kia put me through and till this day no one at Cambridge kia has apologized just the service department needs to have a meeting to show that customers should be kept upto date on what is going on with the owners vehicles its a car but in my case I'm a community psw and bought the vehicle to save on gas and this year didn't help at all but my vehicle is back for years too come The salesmen are excellent they are very helpful and it's just the service department doesn't care when and how fast they get the vehicle fixed I guess I learned a lesson by taking my vehicle to where I trusted them and not some other garage I didn't know so I won't be going to Cambridge kia anymore unless I buy another car

Paul sold us a 2022 Kia and words can’t describe how - Erikagettins

Paul sold us a 2022 Kia and words can’t describe how amazing he was . He was outstanding to work with. He worked above and beyond for us at all hours of the day. We are super grateful for him and his whole team. Great job!!! We highly recommend !

Worse service ever! - Kelvin

Worse service ever! The Sale Rocky kept lying over and over again. I put down the deposit in Dec and was told that I will receive the VIN the day after. 6 months later, I still do not have the car (nor the VIN) and the dealership doesn't reply to my email and even hang up on me when I call in to ask about the status.

Great dealership, great staff, what a great experience I - JonahR53

Great dealership, great staff, what a great experience I had at the dealership. Got a brand new seltos, easiest purchase ever!

We went from a 2017 Kia Sportage to a 2019 Kia Sedona, so - MatteFamMama

We went from a 2017 Kia Sportage to a 2019 Kia Sedona, so that we wouldn't have to tow when we went camping. I found the van on CarGuru, it had been on the lot for 140+ days. I went to test drive it on a whim with my daughter, the van was in the showroom, so they offered to let us drive a lower trim of the same year, to get a feel for the size and ride. When Justin asked if we could talk numbers, I said no, as my husband is our main income provider, he was disappointed, but I suggested that I book a test drive for that Saturday with my husband, and other daughter. Fast forward to the test drive, Justin brought us the same van I had previously drove, but there was an issue with the sliding door on the drivers side not closing completely. This made for a very distracting drive. When we returned to the dealership, we said we were leaving, that the test drive was not fun, and very distracting. The manager came over and offered to let us test drive the van we were actually interested in. They removed the van from the showroom, which was a spectacle to watch, having never seen it before, our children were excited to watch. We went on the second test drive, which was much better then the first. We fell in love with the roominess and comfort. Put down the $500 *deposit* (deposit infers that the money will be returned), we were then passed on to Ralph in finance. Ralph was very straightforward and didn't sugar coat anything. We are special market for loans, so the payment we were expecting was raised, we were expecting this. Ralph told us that we would probably not be accepted for the loan, we asked him to try - the worst that could happen was we were declined - no harm no fowl. On Monday we got the call we had been approved, and for the amount that Ralph had said would be the payment. We arranged to pick up the van on the Thursday. The van was not fully cleaned, still some stains on the seats (part of the reason for the 4*). When I asked about the deposit, Ralph said it had been put as a down payment. I was upset that the the deposit wasn't returned as expected. When I hear deposit - I thought it would be returned, not put as a down payment (the other reason for the 4*). I will say this, after dealing with other large dealership groups, and having bought many vehicles, this is the first time we drove away without feeling like we were railroaded, scammed or taken advantage of. I would recommend this dealership, but be sure to have the time to inspect the vehicle (don't bring children to the pick up), and be sure that it is cleaned. Also be ready to lose the $500 "deposit", and to be told you have to have new plates, which I am convinced was unnecessary and that they didn't want to have to do an extra step at the DMV.

The worst dealership we ever experienced with KIA North... - SYLVIA NORTH

The worst dealership we ever experienced with KIA North Bay they kept screwing us over and over with empty promises and never act on anything.

Almost impossible to get someone on the phone to book an - Wally

Almost impossible to get someone on the phone to book an appointment and they return your call in few days

Grimsby Kia purchased my 2018 Lincoln MKXThe attention... - jpiper29

Grimsby Kia purchased my 2018 Lincoln MKX The attention I received from Chris and Darrin was outstanding! We bounced numbers back and forth and finally came upon an agreeable number. I dropped the car off, Darren and Chris worked together to get me a cheque for the agreed amount. They arranged for their driver to bring me back home with no issues. Darrin did say he would talk to Chris about sending my wife and I a Keg gift certificate. As of today 11/24/21 I have not seen anything in the mail. If you have a car you want to sell the dealership tell Darrin or Chris that Piper sent you. These two guys are definitely on top of their game. Thanks Darrin, Thanks Chris

Went to change a chip and after one day having the car - Wally

Went to change a chip and after one day having the car and when i went to pick it up they discovered that they mistakenly service a different car and i have to keep my car for another day. I do not know if they told the other owner that they removed the console and did all of this work to his car then returned it back or not. So far i dealt with three different dealers and they all suck. will never buy a Kia before based on this experience.

Awful, awful, awful. - MH

Awful, awful, awful. Zero stars. Within a day of spending $1,200 on new rear brakes and front brake service for a Sedona, worrying noise began from the rear brakes by the time the vehicle was home. Had to wait nine days for an appointment (at 7:30am). It took until 4:30 to be told what the conjured-up issue was. This after getting no return phone calls from earlier voicemails, including one call I made where the service receptionist couldn't track down the 'technician' but said he'd call as soon as he was back in the shop. He didn’t call of course. It is now 1:15 on day 2 and still no communication as to whether the latest $350 repair is complete. There is absolutely zero communication from this place. It's pretty clear that they just don't care. Why returning a phone call is so difficult is beyond me. UPDATE: After leaving a voicemail around 1:30 on day 2 got a call back at 2:30 stating 'awaiting parts' (these are supposedly parking brake brake shoes). They will try to have vehicle ready for 2pm of day 3. It is now day 4. Vehicle finally ready. Of course I have to pay for this latest repair; one that was, at worst, a result of shoddy work replacing the rear brakes; at best, something that should have been seen when the rear brakes were being replaced. Needless to say, I will not be returning here with this Sedona. Or my son’s Sorento (purchased here). Similarly, I won’t have my Mitsubishi Outlander serviced next door. This after buying two Outlanders from them since 2013, with a third on order (which I will be cancelling), and spending tens of thousands of dollars on servicing alone. Of course Donnelly doesn’t care – THAT’s the Donnelly Difference.

My Stinger's stereo system would blank out for a split - CrisX

My Stinger's stereo system would blank out for a split second occasionally, no matter if I'm listening to radio or through USB. As well, the camera in the right mirror (surround view) flickers in blue occasionally. Both are intermittent problems that they may not surface when I bring it to the dealer. I find it very troubling that Kia Newmarket would charge the customer for the diagnostics if there's no problem found when the car is still under warranty. I'm not sure if it's just Kia Newmarket or a direction from Kia Canada. This practice would deter customers from bringing problems to the dealer, and may manifest into further bad customer experience when the problem becomes prominent but past the warranty period. This mal-practice need to stop, for the sake of the auto industry as a whole. This is the service side of my experience with this dealer. On the sales side, I also saw other comments about Jesse. And I too have negative experience with him on my inquiries on a new Kia (inaccurate info, try to pressure to commit on the spot, low ball on trade-in, etc.). Not sure if this is reflective on Jesse as an individual, or on Kia Newmarket as a dealer. In any case, Kia produces very good cars compared to the competitions. It's a shame that Kia Canada and their dealers are not taking the good products to their advantage to make it a slam dunk.

Just bought my new Sportage 2023, I had a very nice - gagnon998

Just bought my new Sportage 2023, I had a very nice service with VJ, he answered all my questions and was patient with me , and I also had an inside car explanation in FRENCH with Mathy, he explain everything I needed to know and I REALLY did appreciate it. Thanks to all of you

Go in for parts and over pay because you are not getting... - A customer

Go in for parts and over pay because you are not getting the work done there. . They asked what I needed it for and that shouldn't matter. I could have bought it for a lot less through an auto parts store. You would think that a Kia dealership would still treat you right as I do drive a Kia. but no....they are not doing the work so they over charge for parts.

This car dealership bent over backwards to accommodate me - zeffe

This car dealership bent over backwards to accommodate me while my vehicle was being fixed, they paid for my rental vehicle and much more. Special thanks to Patrick and Chad for making my experience pleasurable. Also thanks to Eric for giving me a safe drive from Penetanguishene to the dealership in Barrie. Barrie Kia #1 on my list

Poor customer service. - Bob

Poor customer service. Fail consistently to return calls and provide any updates on status of new vehicle ordered 9 MONTHS AGO! Reneged on trade in value due to time gone by and mileage added to trade in. Stay away.

Took my sere to in because the engine light was on and... - Mad customer

Took my sere to in because the engine light was on and the engine was shaking. Been waiting 2 weeks for an estimate. Worst service department Tony will not return calls. Had nothing good to say