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Orillia Kia

Orillia, ON

3.8
56 Reviews

388 West Street S

Orillia, ON

L3V 5H3

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56 Reviews of Orillia Kia

June 29, 2022

Had a wonderful experience with Devon, helped me to better understand what was going on. Thank you so much! More

by Angels muse
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Devon
June 29, 2022

Great dealership, great staff, what a great experience I had at the dealership. Got a brand new seltos, easiest purchase ever! More

by JonahR53
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Dean Young
June 24, 2022

Dean Young made the process so easy! We got everything we were looking for and more. Very pleased with this dealership, and will recommend to friends. Our Soul is amazing. Everyone s More

by puss_in_boots_007
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Dean Young
June 22, 2022

I watched Devon the Service Advisor work with an older lady to make her feel better about her frustration, and understand the process. The way he spoke to her was going above and beyond. Completely im More

by steve
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Devon Carlton
June 21, 2022

This dealership was in the past a well run dealership, and then the new owner took over and all the good service staff left over the year. Now if you go there you are just a number. The service staff is r More

by Clark
Customer Service
Friendliness
Overall Experience
Recommend Dealer
No
Employees Worked With
Dean Young
April 08, 2022

I bought my car January 2021. Never had a proper walk through when i bought the car. Car has been in for service few times on the three oil change went in for warranty repairs, More

by dennis6096
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Dustin Stein, Dean Young
February 26, 2022

Extremely frustrated with the service department. I have been trying to work with the service department for 6 years. I requested a diagnostic test on the car which was a waste of my money I had to t More

by vmckee
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Larry McKinnon
December 04, 2021

Service - Towed my 2015 KIA Optima Hybrid EX in due to "Check Hybrid" system, first time, dead battery - replace and install - $680.00. Picked up, two blocks later same warning "check Hybrid system, towed More

by rhcsmith
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Larry McKinnon
November 16, 2021

Service - Did not identify issue after 2 visits and $980 of charges! 6 weeks later I ended up repairing it myself for $150.00. Still have not heard back from them. They seem completely ignorant of the Hybri More

by rhcsmith
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Dylan, Larry McKinnon
August 28, 2021

Just bought a Kia Seltos , the sales rep Dean Young was out standing , made the sale very easy , met all my requirements thank you Dean More

by Seltos
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Dean Young, Larry McKinnon, Mellisa Istead, Mark Shivers
Aug 28, 2021 -

Seltos responded

Good job

Aug 31, 2021 -

Seltos responded

All I can say dean was fantastic

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