After sales service is a true test to a brand, in this regard this dealer has dropped the ball. 2017 kia sportage, still under warranty. Tie rod goes, gets covered under warranty, however makes me pay for an alignment. an alignment is needed when a tie rod is replaced. I had to pay for an alignment which is a direct cause from a failure of parts during a warranty period. While in for this, they were also to replace a rusted front grill and a few other rusted parts. Have the vehicle for the day, no replacement of any rusted parts, told need another appointment, despite making an appointment to cover everything. Apparently a service advisor dropped the ball. The lack of care, and genuine concern for the client is unbelievable. A classic example of a smiling face taking your money at the front door and putting you through the gears at the back door.