Mississauga Kia

Whilst the sales person was super friendly, as was the receptionist, the financing experience was not. Things promised to me were not met. I was then gaslit. Over the years, service department has proved receptionist, the financing experience was not. Things promised to me were not met. I was then gaslit. Over the years, service department has proved to be deceitful in their dealings, only to get money out of me. am quite disappointed with my experience thus far. I further am disappointed by the service department as they keep losing my details even though have been coming here for 6 years. Seems there has been a shift in management and the new bunch is just terribly rude. bad service all round. I definitely don't recommend them to anyone. I recently called 5 times to get someone to help and they put the phone down on me and I got zero help. asked to speak to a Service manager but this person too picked up and put down and never got a call back. Atrocious service is an understatement. rather take your car somewhere else. this will be last time I bother going here More

Dealership has really declined since new ownership… calls are on hold for 20-30 minutes every time i call… follow up is sketchy at best and requires customer to keep calling back especially if issue is cover are on hold for 20-30 minutes every time i call… follow up is sketchy at best and requires customer to keep calling back especially if issue is covered by warranty… everything is “challenged” by new management whether it is if items purchased prior to their take over or whether a faulty part needs to be replaced… it seems the customer is never right… Kia’s are great vehicles - just do not buy or get serviced from Mississauga Kia More

Many thanks to the new management and sales team at the KIA dealership in Mississauga, very capable of providing a pleasant and reassuring business atmosphere. I am very content to have purchased a vehicle KIA dealership in Mississauga, very capable of providing a pleasant and reassuring business atmosphere. I am very content to have purchased a vehicle from this location. I recommend anyone not to overlook this place before making a final decision for a KIA vehicle. More

PLEASE read before singing anything with them (avoid this dealership!). It makes me so sad to write this review since we were so excited to get our KIA. I just wish we did a more research on this dealers dealership!). It makes me so sad to write this review since we were so excited to get our KIA. I just wish we did a more research on this dealership prior to signing with them. I just hope this review can help others avoid the mistake we made. I would recommend going elsewhere. Yes, the KIA is a good car; however, the customer service at Mississauga KIA is sadly lacking. In my experience, you will be happy with them UNTIL your car breaks down or has an issue. In which case, the repairs might take ages as others have pointed out. Our completely brand new car broke down very shortly after purchasing it, and we were told very inconsistent messaging regarding how long it would take to fix our car due to them not having the part available (which is a major part that the car needs to function). We are now stuck paying for a lease for a car we do not know when we are going to get back. If something is wrong, the dealership should try to be empathetic and provide the best service, but they unfortunately failed to do so. I understand mistakes can happen, but ensuring your customers feel satisfied with your service should be a number one priority, which this dealership did not do. More

I would have given a zero if I could. I tried to purchase a vehicle with a trade. They would not take a deposit to hold the vehicle. Said they would get back to me as they were closed at I tried to purchase a vehicle with a trade. They would not take a deposit to hold the vehicle. Said they would get back to me as they were closed at 9am. Finally heard from them at 945 saying they would get back to me soon. Asked a few questions and then told me it was sold yo someone else. Not honest, have no integrity. More

Their Service is really awesome. Very patient and very friendly. Especially John from service center is really awesome and very helpful in moving things fast. I would recommend this Very patient and very friendly. Especially John from service center is really awesome and very helpful in moving things fast. I would recommend this place 💯% More

Mississauga Kia provides reliable, cost effective service and meets all their commitments for keeping me advised and up to date for service completion times. and meets all their commitments for keeping me advised and up to date for service completion times. More

Efficient and advised me what was wrong and gave an estimate of what it would cost estimate of what it would cost More

dealer is ok. service cost are a cash cow.from an oil change ende up $600 for acar 2 years old and 23 k km.outrageous service cost are a cash cow.from an oil change ende up $600 for acar 2 years old and 23 k km.outrageous More

My first time at Kia was a great, Professional customer service from James O keep up the good work. service from James O keep up the good work. More