Lockwood Kia

Horrible experience here. Do not shop here very disrespectful sales manager Michael along with his brother Matthew. Do not shop here very disrespectful sales manager Michael along with his brother Matthew. More

Very disappointed with my experience here. Completely arrogant and disrespectful salesman named Michael along with his brother... Completely arrogant and disrespectful salesman named Michael along with his brother... More

Colin was extremely helpful and knowledgeable! Strongly recommend Lockwood Kia for your Kia purchase! Great team and great atmosphere, everyone is so nice and helpful! Strongly recommend Lockwood Kia for your Kia purchase! Great team and great atmosphere, everyone is so nice and helpful! More

The team at Lockwood are amazing, everyone from managers to the techs are very kind, and sincerely care about earr to the techs are very kind, and sincerely care about earr More

Thanks for the great service Mike and Colin. Look forward to doing more business soon ! Look forward to doing more business soon ! More

Very happy with my purchase, mike and marco working tooth and nail to get me my car of choice and the best finance rates possible and nail to get me my car of choice and the best finance rates possible More

DON'T GET YOUR CAR SERVICED- ITS A SCAM! Lockwood Kia is a company with body of lies and a staff which is truly unprofessional and irrational. I went for car servicing to them the 2nd time Lockwood Kia is a company with body of lies and a staff which is truly unprofessional and irrational. I went for car servicing to them the 2nd time and again they did not reveal the service fee and all the inclusions. You always get a unpleasant feeling once they give you the final price which is different than the one they have put on their service board. Shainne and Colin, Matt are the biggest liars of Lockwood Kia working under Michael who is protects them for all wrongdoings . Unfortunately, I had a really painful 12 months dealing with them during my order for Kia Telluride and now for servicing I always get nightmares dealing with their service team. Lockwood Kia sales and service dept both have zero customer retention ability nor do they have iota of product and features knowledge wonder how they even got hired. I had few instances where I asked them about my car concerns and safety issues but they don't listen and have no intentions to help or resolve my concerns. They make you sign on contract without including service fee and later claim that you signed the contract. So please beware and read their service contract a few times. These guys can go any extent to protect themselves(even call the cops and give false information and claims) when they know they are clearly on the wrong side of things. I am very dissapointed that I had to deal with them and won't make that mistake again ever in future. I urge people not to buy their vehicles from Lockwood Kia as you will also suffer during the waiting period and after that for servicing. Lockwood Kia dealership contract should be scrapped and they should be banned from any servicing jobs. I know they will deny all charges and come up with false information against me which I won't be surprised as they have a habit of doing this with their customers. More

Great staff, great atmosphere. Smooth process while dealing with salesperson (Christopher G). Clean facility, Thanks for all the help. Smooth process while dealing with salesperson (Christopher G). Clean facility, Thanks for all the help. More

Exceptional Service and Genuine Care at Lockwood Kia! I recently faced challenging life decisions, and Lockwood Kia, especially Chris G., made my car-buying experience incredibly smooth. Chris treated I recently faced challenging life decisions, and Lockwood Kia, especially Chris G., made my car-buying experience incredibly smooth. Chris treated me like a Kia family member, understanding my situation and going above and beyond to secure financing for my new 2021 Kia Sedona XL+. From adhering to Kia Safety protocols to personalizing the screen settings, Chris ensured everything was perfect. Returning a 2024 Kia Telluride was seamless, and the financing options, along with in-store credit, exceeded my expectations. Lockwood Kia's service is truly remarkable – I highly recommend it for an amazing car-buying experience! Thank you very much for your help Christopher Guidotti! I appreciate it. More

Everyone at the dealership is so welcoming and friendly. All my questions were answered quickly by the service counter and the sales rep All my questions were answered quickly by the service counter and the sales rep More