63 Ontario Kia Dealers

I would give a 0 star rating if I could. - Emily

I would give a 0 star rating if I could. I was looking for a van and got a call that one was in stock at the dealership. On a Thursday evening I spoke to sales consultant Julisa who informed me at 9:30am the next day another customer was viewing the van. We made a 9am appointment. When my husband and father arrived at 8:45am at the dealership they did not see one van on premise. At 9am when Julisa arrived she met with them and said the van was sold at 8:45am, then quickly offered papers to order the van. My father used to sell cars so he is well aware of any hidden fees or unreasonably high fees, he confirmed Guelph KIA fees were completely unreasonable. Today we went to a different KIA dealership (Brantford) and the fees Guelph KIA were giving us were more than 4x's the price - it is truly unbelievable. I do not trust Guelph KIA. I don't believe there was even a van ready for purchase, I believe it was a ploy to get us there to order one. In fact, the the night before my husband went to Guelph KIA I offered to make a credit card deposit to secure the van on premise but they said no ... things are not adding up. Our experience at Brantford KIA was absolutely great, honest staff with integrity, its worth the drive!

Today I was there in kia Richmondhill for buying a kia - Lida

Today I was there in kia Richmondhill for buying a kia suv , i faced with a nice really professional guy “Mo shafi” , I found him as a person who cares about customer, knowledgeable , and honest. I recommend him %100 to who are searching to find an agent to help them for finding a best deal and result . Thanks “Mo shafi” for your help .

Had an Excellent & extremely pleasurable Experience with - bradbrophey

Had an Excellent & extremely pleasurable Experience with Robyn Kimber on Sat. May 27/23. From the 1st "Hello"--it was as if you were meeting up again with a long last friend. She was very knowledgeable about every vehicle we looked at without being the least bit pretentious or condescending. In the end, we found an exceptional slightly used car that is the perfect fit for us. Robyn went thru all the operations of the vehicle with us and had no problem answering the questions we did have. Bonnie Malette, Finance Mgr. was just as open and down to earth friendly as Robyn; and was quick and efficient in securing financing for the balance owing. On delivery day, Robyn went over all the vehicle operations again with us; and let us know she would always be available if any questions came up after the sale or any problems arose. Bonnie went over all the details of the sale and made sure there were no unanswered questions remaining. Judy and I found this was easily the best experience we've ever had in making a major purchase. If you're in the market for any used or new vehicle, We would strongly suggest you make Kia North Bay your 1st stop. Ask for Robyn Kimber, if you want a truly easy going, informative, and truly enjoyable experience--and you can expect the same quality of service from Bonnie Malette when finalizing the terms of your purchase. Brad & Judy Brophey

rude sales staff. - dv

rude sales staff. even the sales manager doesn’t care about prospect customers. never going back there again ever.

Excellent Sales Consultant, Angelo Bazos. - susanhonderich

Excellent Sales Consultant, Angelo Bazos. Outstanding Customer Service Advisor, Jet, who is very knowledgeable Sales Advisor delivers excellent Customer Service! The Parts and Service Dept are also terrific! An outstanding dealership!

first off my wife and I drove 2. - rjwhensley

first off my wife and I drove 2.5 hrs to see are Telluride. my wife had talked to mark and 3 other dealers a lot closer but she said too me that mark seemed to be the best and I went with her gut felling. I'm so glad I did!! mark hands down was extremely genuine, honest, fair negotiation as well as not pushy at all, but did respond to emails very promptly to answered any questions we had. To be honest he was so great and as well as the dealer ship I wouldn't hesitate to drive 2.5hrs one way if I had an issue because I know I can trust them 100%. Mark took his time to go over all the settings with us the day we were leaving every thing went so smooth from first seeing the SUV to the paper signing. and Catharine the financing services manager was extremely helpful, easy to talk to and very knowledgable and walked us through the final paperwork seamlessly. I feel by the time we drove away we all felt like family because how great they were.I could go on forever but if anyone is looking for a car or Kia I would say make the drive if its 10mins or 3hrs to Coburg Kia I guarantee you won't be disappointed Thank you Mark and kia family till next time RJ-Jenn

"The Foster name has been associated with a car - shailen

"The Foster name has been associated with a car dealership in Scarborough for more than 60 years,but the Staff keeps getting change around ,Brought a kia sedona 2017 lasted 18 months ,engine stated misfiring,my warranty ran out kia canada said they cant help so my wife called kia foster manager was rude to wife so instead toke to my mechinic who couldnt fix ,he had said maybe timming chain,so toke it to kia foster they did the job still not working, manager said ,i know to much, i told them to what to do,but he failed to understand I ASKED Kia mechanic To check Car out if theres any parts needed.You dont have to listern to my review but Im telling you VERY BAD Experience,They could of advised me not to go ahead with and waste my money,it but greeds get the best of them,they wanted the sale. rude manager and mechanic who doesnt care about customer needs,who only cares about bottom line,if i could i would give zero

I recently called to purchase an oil filter for for 2021 - bhebden41

I recently called to purchase an oil filter for for 2021 Kia K5. Upon speaking to the receptionist she advised parts closes at 5pm. I spoke to parts and explained I knew they closed at 5pm, but could the filter be left with reception so I can buy it after work as I was working till 5pm. Upon arriving at the dealership it was apparent they close early on fridays! This wasn’t explained to me over the phone. The employee in the lot leaving tried calling the manager but wasn’t willing to swing back to help. The employee said he would make arrangements to drop it off at my work as it was close by. No call, no arrangements. 4 days go by and nothing! I called and again made the arrangements & upon getting there they still made me pay for the oil filter! I will never recommend nor use this dealership for anything! Poor service Poor communication & certainly Poor customer service!

Extremely unprofessional staff. - kaursimran

Extremely unprofessional staff. They provided us a quote over the phone and said they do not email quotes. When we got to the store, the salesperson that provided the quote confirmed the figure she gave us. But the manager offered a price that was $3200 more. When we referred to the quote that was already provided he asked us for an email. While talking he inadvertently admitted that they provide low prices so that "the customers will visit us to discuss options." Well, this customer bought elsewhere for a better price from someone who kept their word.

I was fortunate to have dealt with Justiano Montano when... - jayne

I was fortunate to have dealt with Justiano Montano when buying my used 2019 Kia Sorento. He made the trade in process very simple and found my car by asking if the financing had come through for another customer as yet??. Very knowledgeable without being pushy in any way…thank you Justin.

Just picked up a 2022 Kia Sportage SX in July excellent... - fabsbruins

Just picked up a 2022 Kia Sportage SX in July excellent service and great price would recommend this dealership it's my second vehicle purchase there I also bought an 2019 Kia Sedona SXL.. back in December 2018... and also sent quite a few friends and relatives to purchase a vehicle there top notch Daniel and his team work with me great service and I even got to sit down with Paul coffee and have a nice chat👍

Great service and great price. Jonathan was really... - austin

Great service and great price. Jonathan was really helpful and the dealership was very well set up to keep everyone safe from COVID. Thx Austin

As a retired aviator professionalism, knowledge and - dmoore11

As a retired aviator professionalism, knowledge and courtesy are the traits I look for when purchasing/leasing a new vehicle. Now on my seventh vehicle, four owned and three leased these are the traits the staff and management possess at Boyer KIA. A home and car are two of the largest investments one will make outside of their family, none of us like to be pressured in purchasing something we need and want, however, we need information on the product and being able to feel comfortable talking with a sales representative and not being talked down too is important to all of us. I don't just got to Boyer KIA for service and too purchase/lease a vehicle, I stop in several times a year just to say hello, that is important to me not to be treated as another statistic on a finance spread sheet. Hope you give them a try.

I had a good experience when I initially entered into the... - jadamsot

I had a good experience when I initially entered into the lease (that salesperson is no longer there). I am paying out my lease in a couple of weeks and will NEVER deal with Kia again. We have had ongoing problems with door motors that were never dealt with and then once it was out of warranty they said they already replaced the motor - which I do not believe actually happened. The repair ended up costing me $850 and even the mechanic we dealt with refuses to order parts from this dealership as he has apparently had nothing but problems when he had in the past. I will be SO happy to be done with this dealership. Never again.

Hands down worst auto group aroundBuilding falling... - Big_guy

Hands down worst auto group around Building falling apart,techs still using shop equipment from the 70s Employers who dont treat staff fair Watched too many good people quit or get fired for no reason

I dropped my car for service, and my wife went to pick it - Kourosh.ahmadi

I dropped my car for service, and my wife went to pick it up. They gave her the key and she couldn't find it in their parking lot, not even in Hondas parking lot. It was parked in South lot. You charged Me 1000$ for oil change and front brakes pad, so hire someone to bring the car to KIA lot. This was my second KIA car . I should shop around for next car

Don't even know where to begin but here it goes. - Beth

Don't even know where to begin but here it goes....... Product and Service are absolutely terrible.  Brought our Brand New Kia Sportage (bought from Sudbury Kia dealership) to Muskoka Kia for routine maintenance and detailing.  Was told that mandatory Brake Inspection was due and then denied telling it was mandatory and charged us for it when actual fact it is only suggested for it to be done. Got the car back with scrapes from the vacuuming on door frames, interior decals came off and they decide to change the front plate cover to their own Muskoka Kia plate cover while the Sudbury Kia dealers plate cover still on the rear?!  They do not take any responsibility!  Stupid us, bought a Brand New Sorento at Muskoka Kia dealership. Within 5 years had many issues with the Brand New Sorento.  Don't ever buy used.  Buy new and take advantage of the bumper to bumper warranty and rust control module because you will use it!  Air Conditioning replaced twice, side mirror motor replaced, Water Pump replaced, leather seat easily tore but replaced, wheel bearing replaced and rust in many places.  If we could rate this dealership no stars we would!  Being in Muskoka doesn't mean it's good.

I bought a 2020 Kia Sorento in July and ordered the... - pladouceur1

I bought a 2020 Kia Sorento in July and ordered the winter tire package for $ 1100 plus tax. I asked what kind of tires they would be and was told they would be a brand name but couldn't tell me what brand because they would be buying them in bulk when fall comes around . I made an appointment and had them installed this week .the the tires were Eternity brand which I had never heard of ( its a Chinese tire that Michelin has a 40% interest in) none the less tires and rims in that brand can be purchased for about $800 for my vehicle from a small garage . to add insult to injury the bill I received was $49 for past storage and an additional $ 39 to put them on the vehicle . After complaining they waived the charges but now I'm skeptical to deal with the service department at KIa .I bought the tires (I was told installed and balanced) and they wanted me to pay $39 to put them on the car and $49 for storage on tires they received in the last month that I never took possession of., Im not impressed being I had previously heard how great and fair uptown Kia s service was. Paul Ladouceur

Came in to have a rattle checked plus get an overpriced - Unhappy

Came in to have a rattle checked plus get an overpriced oil change. What I got was a refusal to check the rattle and an oil change so bad that it leaked all over my driveway. To make matters worse the service manager refused to respond to numerous requests from me. I wish the ratings started at zero because that better describes my experience. I'd never buy or service my vehicles at that place ever again!

Anderson Kia - Sherry1961

From the minute we walked in the door at Anderson Kia we felt like we were the only customer that mattered. The customer service is second to none.

Seem to pass the buck never get a straight answer was always - Sorrento

I took my 2005 Sorrento in for minor maintanence timing belt and crank sensor and they had cracked the power steering pump now blaming person I bought it from not one leak going in but not leaking coming out pumping out of power steering pump be careful more bad than good

Purchased a used Toyota Tacoma from this shady... - Thomasm2

Purchased a used Toyota Tacoma from this shady dealership. One week in the check engine light came on. Got the truck looked at and found out the o2 sensor was bad. Called the dealership and the told me to go fly a kite. Horrible Service!!!!!!! All this place wants is your money. Until they get it they are your best friend. Once they have it they treat you like garbage. Don't go there.

Used Car Purchase - C. Dixon

This dealership was amazing. Mark Hamilton was friendly, informative, and very helpful as it was my first time buying from a dealer and it could not have gone smoother. I will be returning in the future when it is time to buy again and I will be recommending Kia to everyone I know who is in need of a new or used vehicle. Thanks!

Simply atrocious customer service - Trevor

They literally (albeit politely) refused to let me on a test drive, because according to them, "going from a Mercedes to a Kia will only disappoint you". Why should you care my reasons for considering a Kia? And if you're going to lie to my face, at least come up with some better more believable excuses.

As electric cars become more common, I think people will... - NofGTA

As electric cars become more common, I think people will discover that finding a dealership that can be relied on is very difficult due to the new technologies involved. So if people need a dealership that is great with electric cars, I have had nothing but excellent customer/technical service from Orangeville Kia. I bought my 2020 EV there and they also are very fair about pricing.