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Grimsby KIA

Grimsby, ON

2.9
26 Reviews

435 S Service Rd

Grimsby, ON

L3M 4E8

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26 Reviews of Grimsby KIA

August 25, 2022

I recently called to purchase an oil filter for for 2021 Kia K5. Upon speaking to the receptionist she advised parts closes at 5pm. I spoke to parts and explained I knew they closed at 5pm, but could the More

by bhebden41
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Kia Grimsby
November 24, 2021

Grimsby Kia purchased my 2018 Lincoln MKXThe attention Grimsby Kia purchased my 2018 Lincoln MKX The attention I received from Chris and Darrin was outstanding! We bounced numbers back and forth and fin More

by jpiper29
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Chris Mackinnon, Darrin O’Brian
August 25, 2021

I recommend Grimsby KIA to a friend and she loved the experience. She purchased a vehicle from a dealer in Oakville and was completely put off by the service and the lack of professionalism. A totally di More

by chris
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Darren O’Brien
August 16, 2021

Car dealerships have always had bad reputations for dishonesty and not taking care of their customers after the sale and Kia is even worse. They boast about how great they are at customer service but r More

by Very disappointed
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Mr inconsiderate
January 25, 2021

Sales are great ..go somewhere else for your scheduled maintenance. They are hucksters who are always trying to upset you on parts that you don't need More

by Upsetkiaowner
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Unknown
October 23, 2020

Great service. Dean excellent and so was Joe. Made our experience great. Very friendly and welcoming place to go. Bought a 2020 Kia Sedona and very happy. More

by sheilareed07
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Dean, Joe, Kyle
July 19, 2020

Sales manager did not follow through I wanted to purchase a car at this location. I was promised a call back within 1 day from the manager with more pricing information. This was a promis More

by downhillskier12000
Customer Service
Quality of Work
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Sales
May 17, 2020

One of the worst dealerships in Ontario.Service One of the worst dealerships in Ontario. Service department has no idea what its doing...went for an oil change they did it in 10 mins. The day was r More

by Rudak
Overall Experience
Recommend Dealer
No
Employees Worked With
Service dept
June 16, 2019

2nd Kia! Great 2nd experience with buying another Kia! Kevin Brisson and Josh Wood were very helpful. Peter's knowledge about the Niro was so helpful in our de More

by Happy Buyer
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Kevin, Peter and Josh
June 14, 2019

I was lied to about what the Sportage came equipped with I was told and I believed the 2018 Sportage was a 4 wheel drive by salesman. I will not buy at Grimsby Kia again. They did nothing to rectify the si More

by Not Happy
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Joe/Salesman— Peter/Manager-Kan/service
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