I bought a 2020 Kia Sorento in July and ordered the winter tire package for $ 1100 plus tax. I asked what kind of tires they would be and was told they would be a brand name but couldn't tell me what brand because they would be buying them in bulk when fall comes around . I made an appointment and had them installed this week .the the tires were Eternity brand which I had never heard of
( its a Chinese tire that Michelin has a 40% interest in) none the less tires and rims in that brand can be purchased for about $800 for my vehicle from a small garage . to add insult to injury the bill I received was $49 for past storage and an additional $ 39 to put them on the vehicle . After complaining they waived the charges but now I'm skeptical to deal with the service department at KIa
.I bought the tires (I was told installed and balanced) and they wanted me to pay $39 to put them on the car and $49 for storage on tires they received in the last month that I never took possession of., Im not impressed being I had previously heard how great and fair uptown Kia s service was.