NO HONESTY WITH THIS DEALER !!
I would like to make it clear that I was satisfied with the salesman Alex, he did a great job and it was out of his control. Finance guys was great also, they did their best to get me the best interest rate, but tried to sale me all kinds of insurance, bringing my payments from $195 Biweekly to $284 Biweekly and expected that I would accept that. REALLY!!
Now for the manager or whatever he is for that dealership ... to start he told me he would take my trade in "KEY for KEY" when I saw the contract, it was not the same story .. he was putting a negative for my trade, I told him that's not what we have agreed on, he re did the contract BUT added $2.360 on the sale price instead and thought I wouldn't notice. I got him to remove my trade and realized that it was not key for key and he was making $$ on my trade. (I know they are there for business and make $$, BUT PLEASE ... can we get a little honesty).
Again, on the contract there's a fee of $799.00 for a Platinum AutoPlus Package, I asked my salesman, the finance guy and the manager if that was mandatory because I didn't want that package, they all said yes, it's mandatory. Got home, called the Kia.ca and they told me that it is not mandatory and it's the dealer putting that in the contact to make $$. (before your sign the contract, if you question a fee that don't belong on your contract, call Kia.ca, they will tell you if it belongs there and you will have the choice to accept it or walk away). Dealers that pressure us to sign on the spot is because they don't want us to do our research before signing).
I was not happy with the outcome of my finance approval (nothing to do with the dealer), so I cancelled my contract and asked my $500 deposit back. They couldn't give it back to me on the spot because it was done by interact, so they will need to issue me a cheque and I will need to wait a couple of days for it. Again, I called Kia.ca about this, and they told me that the dealer is just giving me a hard time.
NO HONESTY WITH THIS DEALER .... MAKE SURE YOU HAVE YOUR NUMBERS LINED UP IF YOU DECIDE TO GO THERE. AND DOUBLE CHECK AGAIN !!