This dealership deserves 10 stars. Everyone should only buy car from them, period. My leased Kia was about to mature. Tried several dealerships around and they all told me they cannot process the buy out and asked me to go back to where I purchased it or would charge me ridicules paperwork fee. Scarbo Kia is the only dealership that gave me a straightforward and hassle free buy out experience thus far. During the communication with them, I can feel that they are transparent, honest, and trustworthy people. I dealt with the sales and finance manager and they all gave me the same level of trust. Definitely will look nowhere and buy my next car from their store or their sister stores.
Don't understand why they got several 1 star rating recently. Probably due to lots of recall service request to fulfill.