After settling on a final deal. The dealership called me over a week after the deal was made, and 6 days after taking delivery of our new car, to demand accessories be handed over from our old car we traded in. This is in spite of the fact they agreed we could keep the accessories.
If that's not bad enough, this dealership is withholding a refund cheque we are owed for over $2200 from a cancelled extended warranty, that has nothing to do with the dealership! The extended warranty was through Kia Protect, not through the dealership!!
Terrible manager, Steven Nevers, is a bully and a liar. Do NOT shop at this dealership. You will be sorry you did, as we are.
Not only will I never shop here again. I will never have any work done here, and I will warn everybody I come into contact with. They still owe us our $2200+ and we may have to take legal action.