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Kia 417

Ottawa, ON

4.7
393 Reviews
Call Dealership (613) 746-1170
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1599 Star Top Road

Ottawa, ON

K1B 5P5

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393 Reviews of Kia 417

November 13, 2025

Great customer service and went above and beyond and made sure we were taken care of while waiting for our car More

by Sally.taylor.isherwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Thibault
Report | Print
Nov 13, 2025 -

Kia 417 responded

Thank you, Sally, for your wonderful feedback! We’re so glad to hear that our team went above and beyond to make sure you were well taken care of. Providing a comfortable and stress-free experience is always our goal. We truly appreciate your kind words and look forward to seeing you again at Kia 417!

November 13, 2025

Completed satisfied with my car maintenance. The service is great with the maintenance car technicians. Thank you KIA. More

by liseseguin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Atkinson
Report | Print
Nov 13, 2025 -

Kia 417 responded

Thank you, Lise, for sharing your positive experience! We’re so pleased to hear that you’re completely satisfied with your car maintenance and the service from our technicians. Your feedback means a lot to us. We appreciate your trust and look forward to welcoming you back to Kia 417 for your next visit.

November 10, 2025

Dealers Sales Rep - Vansh was pleasant , helpful and competent. Provided great service. Overall very satisfied. More

by findlay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vansh Phogaat
Report | Print
Nov 10, 2025 -

Kia 417 responded

Thank you, Findlay! We’re happy to hear that Vansh provided you with pleasant, helpful, and competent service. Your satisfaction means a lot to us, and we truly appreciate your feedback. Enjoy your new vehicle, and we look forward to serving you again!

November 10, 2025

Salesman did not think to ask if my mind was set on a brand new vehicle. I would be fine with a 2025 with low mileage. Also, I didn't realize until I looked at the user manual that, with respect to speed More

by Anonymous senior
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lucas Atkinson, Jai Malhotra
Report | Print
Nov 10, 2025 -

Kia 417 responded

Thank you for your feedback. While a dealership’s goal, like any business, is to sell vehicles, it does not mean we are trying to maximize profit by offering a car that doesn’t fit your needs just to make more money. That is simply not true. At the time, we presented all available options, and you chose the vehicle you most preferred and were happy with that option. We also attempted to follow up by phone to clarify any misunderstandings, but unfortunately we were unable to reach you. We strive to ensure every customer feels informed and heard, and we are always happy to discuss preferences to find the best fit. We value your business and are here to assist with any concerns you have, as you are our valued customer.

November 08, 2025

I received good service. Shuttle service was great with a very friendly driver. Good experience. More

by Dana M
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basit Hashimi
Report | Print
Nov 10, 2025 -

Kia 417 responded

Thank you, Dana! We’re pleased to hear you had a good experience and that our shuttle service added to your visit. We’ll be sure to share your kind words with our team. We appreciate your feedback and look forward to assisting you again in the future.

November 03, 2025

Front line staff in the service area were very helpful, friendly and competent. Overall a great, stress free experience. More

by piplup
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Thibault, Basit Hashimi
Report | Print
Nov 03, 2025 -

Kia 417 responded

Thank you for your kind feedback! We're happy to hear that our service team provided a helpful and stress-free experience. We truly appreciate your support and look forward to assisting you again in the future - Kia 417 | Kia Ottawa Dealership

November 02, 2025

The service and costs were clearly explained in advance. The waiting area is comfortable and has free wifi. More

by jebig
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Thibault
Report | Print
Nov 03, 2025 -

Kia 417 responded

Thank you for sharing your feedback, Jebig. We’re glad to hear you appreciated our clear communication and comfortable waiting area. Providing a transparent and welcoming experience for our customers is always our goal. We look forward to seeing you again at your next visit.

October 31, 2025

Wonderful but car was not charged at pickup as promised. We wonder why this promise was made when we found out you don't even have a charging station? More

by robert.tombs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Rogers, Aiden Busi
Report | Print
Nov 03, 2025 -

Kia 417 responded

Thank you for your feedback, Robert. We’re glad to hear you had a positive experience overall and appreciate you bringing this to our attention. We apologize for the misunderstanding regarding vehicle charging and will ensure our team provides clear and accurate information moving forward. Your comments help us improve, and we hope to serve you even better next time.

October 08, 2025

They were able to take my car in my car in quickly and address the issue. More

by Shannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Thibault, Stephen Walsh
Report | Print
Oct 09, 2025 -

Kia 417 responded

Hi Shannon, thank you for your review! We’re glad we could get your car in quickly and resolve the issue for you. We appreciate your trust in Ottawa Kia 417!

October 08, 2025

Great, timely, and friendly service. Will come back for my next services on my car. More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Thibault
Report | Print
Oct 08, 2025 -

Kia 417 responded

Hi J, thank you for sharing your feedback! We’re happy to know you had a great experience with our service team. We look forward to welcoming you back for your next visit!

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