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Kia 417

Ottawa, ON

4.7
378 Reviews

1599 Star Top Road

Ottawa, ON

K1B 5P5

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378 Reviews of Kia 417

November 03, 2025

Front line staff in the service area were very helpful, friendly and competent. Overall a great, stress free experience. More

by piplup
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Thibault, Basit Hashimi
Nov 03, 2025 -

Kia 417 responded

Thank you for your kind feedback! We're happy to hear that our service team provided a helpful and stress-free experience. We truly appreciate your support and look forward to assisting you again in the future - Kia 417 | Kia Ottawa Dealership

November 02, 2025

The service and costs were clearly explained in advance. The waiting area is comfortable and has free wifi. More

by jebig
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Thibault
Nov 03, 2025 -

Kia 417 responded

Thank you for sharing your feedback, Jebig. We’re glad to hear you appreciated our clear communication and comfortable waiting area. Providing a transparent and welcoming experience for our customers is always our goal. We look forward to seeing you again at your next visit.

October 31, 2025

Wonderful but car was not charged at pickup as promised. We wonder why this promise was made when we found out you don't even have a charging station? More

by robert.tombs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Rogers, Aiden Busi
Nov 03, 2025 -

Kia 417 responded

Thank you for your feedback, Robert. We’re glad to hear you had a positive experience overall and appreciate you bringing this to our attention. We apologize for the misunderstanding regarding vehicle charging and will ensure our team provides clear and accurate information moving forward. Your comments help us improve, and we hope to serve you even better next time.

October 08, 2025

Great, timely, and friendly service. Will come back for my next services on my car. More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Thibault
Oct 08, 2025 -

Kia 417 responded

Hi J, thank you for sharing your feedback! We’re happy to know you had a great experience with our service team. We look forward to welcoming you back for your next visit!

October 08, 2025

The service staff are knowledgable and pleasant to deal with. They did the job in a reasonable time and the quality was very good. More

by monzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pramod Persad
Oct 09, 2025 -

Kia 417 responded

Hi Monzer, thank you for your great review! We’re happy to hear that our service team provided knowledgeable and pleasant assistance, and that you were satisfied with the quality and turnaround time. We appreciate your feedback!

October 08, 2025

They were able to take my car in my car in quickly and address the issue. More

by Shannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Thibault, Stephen Walsh
Oct 09, 2025 -

Kia 417 responded

Hi Shannon, thank you for your review! We’re glad we could get your car in quickly and resolve the issue for you. We appreciate your trust in Ottawa Kia 417!

October 02, 2025

We were very impressed with our saleperson, Jai Malhotra. He is very knowledgeable of kia cars and products. He is also extremely polite and respectful. We highly recommend him to anyone dealing with kia. More

by c.gorley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jai Malhotra
Oct 02, 2025 -

Kia 417 responded

Thank you so much for your wonderful review! We’re delighted to hear that Jai made such a positive impression during your visit. His in-depth knowledge of Kia vehicles, professionalism, and respectful approach reflect the values we strive for at Kia Ottawa. Your recommendation means a lot to us, and we’ll be sure to share your kind words with Jai. We look forward to welcoming you back to Kia 417 Ottawa for all your automotive needs!

September 29, 2025

The staff always go above and beyond, and have always treated me with respect. They are also honest when it comes to the services needed. More

by camille.mercier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Thibault
Oct 09, 2025 -

Kia 417 responded

Hi Camille, thank you for your kind words! We’re thrilled to hear that our team consistently goes above and beyond to provide honest and respectful service. We truly appreciate your continued trust in Kia 417 Ottawa!

September 21, 2025

First a suggestion : When selling a Mercedes product make sure that the previous owner has been removed from the " Connect Me " App which controls most of the cars extra control systems . The reason for More

by calmet568
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lucas Atkinson, Ethan Boehm
September 20, 2025

Very professional and courteous and knowledgeable and friendly service . The service rep was very attenuation and took the time explain in details More

by Serge_miron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harjit Panesar, Basit Hashimi
Sep 22, 2025 -

Kia 417 responded

Thank you, Serge! We’re so glad our service team provided you with professional, friendly, and detailed care. Your kind words mean a lot to us—we’ll be here whenever you need us again!

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