The past couple of years, my experience getting my tireS switched over has been a nightmare. ie, my car not even in for service, 3 hours after my appt time, things forgotten, flippant attitude by service advisors. All this began after Oswayne left. I was going to leave Kia just because of service.
Oswayne is back. And it shows. Polite, organized service this time. David Boyle’s was a delight to deal with. Thank you. Oswayne has a effective way of talking with his team.