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The Kia was nice and clean when we picked it up.the staff... - Jonesy
The Kia was nice and clean when we picked it up.the staff did everything they could to help us get the car to Sask.
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Good job.. the staff are friendly its clean its nice.. i... - Clen
Good job.. the staff are friendly its clean its nice.. i will surely come back
Just got my soul in april/21. I love it. Just no to happy... - johnsonkari134
Just got my soul in april/21. I love it. Just no to happy about having to put a bunch of money into it already. Denise Lee was very professional and efficient.
We had a great experience with Eliseo, Lethbridge Kia... - Kendall&Jessie Good Rider
We had a great experience with Eliseo, Lethbridge Kia treated us great and were very friendly. Would recommend them to family and friends and will be back to purchase next vehicle
The service department literally told us it's normal for... - James
The service department literally told us it's normal for a new vehicle to burn half a L of oil every thousand km. Rediculous. They are trying to take advantage of an old lady and not pay for repairs under warranty.
Just bought a SUV on Friday. WOW. Tooma, Scott ,Amin and... - gbmott
Just bought a SUV on Friday. WOW. Tooma, Scott ,Amin and Cassidy were all fantastic. Professional courteous service. Relaxing atmosphere, Was given a one one about all the workings of the vehicle .Along with a great selection of vehicles to test drive. Would highly recommend this dealership. Glen Mottershead
Max Sesay is an amazing salesman. He was knowledgeable,... - d_manion
Max Sesay is an amazing salesman. He was knowledgeable, passionate and fun to deal with. We will definitely look for Max when we are looking to buy another car. Max and the dealership are highly recommended by the Manion family. Thanks Max for an AMAZING experience! Jerrica loves her new ride!
Just got a service done & wanted to comment on the... - MarlissNeufeld
Just got a service done & wanted to comment on the service staff. Crystal was so accommodating, answered all my questions, smiling the whole time. Just a pleasure to deal with. She made a few recommendations & made me feel very comfortable in unknown territory. Her partner was super friendly too, went out of his way to help me with my car starter. They made me feel happy to own a KIA!!!
Don't walk away, RUN! The only reason I purchased a car... - TB
Don't walk away, RUN!
The only reason I purchased a car from this dealership is because it was a preowned and I couldn't find the exact car anywhere else. My advice, if you are buying new or can find a preowned anywhere else go elsewhere.
I am a 40ish woman who has had her share of experience buying new and used vehicles. I write this today still shaking my head at the horrible customer experience, pressure sales, eye rolling, rude, huffyness (not sure if that's a word but it's the reaction a teenager gives you when they don't get there way). I am worried for those who have never bought a vehicle before and they will be completely railroaded by this unprofessional and sleazy establishment. The salesman I dealt with was quite new and tried to be helpful, it was his manager, his other manager, the other other manager and then the finance manager whilst they made me wait and wait till they talked to the other other other manager.
If you need to deal with this place know your stuff first, do not fall for their pressure sales, do not sign anything unless you are 100% comfortable with it, even if they are pushing it in front of you and shoving the pen in your face.
There are other places you can go, don't walk, RUN!
Long Day - Grumpy
Had our sportage in for a command start installed and a service. Dropped it off a 9 am and was not ready until 5pm. No reason it should of taken that long. We also waited an hour for pick up from shuttle. Grande Prairie is not that big, after pick up we were back at the dealership in 15 min. Very dissatisfied with the day.
An accessory was included as part of the deal to buy the... - castrl
An accessory was included as part of the deal to buy the car. When the time came to have the accessory installed, the dealership tried to get away with offering something far cheaper and not as agreed. After multiple arguments it turned out that the dealer principal didn't even know what he was talking about!! He seemed more interested in saying "no" and trying to save money rather than living up to the agreement and trying to satisfy a customer. Total price of the accessory, $100.