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Straightline Kia
Calgary, AB
1,042 Reviews
Welcome to Straightline Kia !
As of June 1st, 2017, we officially became Straightline Kia. Straightline Kia are ecstatic to be able to offer you the best customer service & car buying experience possible in the city of Calgary. We welcome you to visit the dealership at any time for a visit and to see what we're all about.
Our Vision - "SHIFTING THE EXPERIENCE"
We are a dealership that is built around and prides itself on excellent customer service and transparency. We want your vehicle purchase to be a positive and exciting experience. We have an excellent and knowledgeable team of advisors to help guide you to the perfect vehicle for you. We understand that there is a lot of competition in the marketplace which means that for us, taking amazing care of you as our customer is our top and number one priority.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 1,042 reviews
July 17, 2025
My brother brought a car Kia Soul 2014 in May 2025 because the Engine light was on. Kia charged us almost 1400 and did nothing - just a software up load. In July 2025, the Engine light came back on because the Engine light was on. Kia charged us almost 1400 and did nothing - just a software up load. In July 2025, the Engine light came back on again. Kia charged us again for the diagnostics ( $307) and came back and told us that we needed to pay over 11K in repairs. This deals hip is dishonest. There was a recall on the Kia Soul 2014 engine, but they say we needed to have done it by 2024. Do not buy a Kia. It is not a good car. The new engine alone costs 7K. Do not go to this dealership. They are , in my opinion . They will mis diagnose your car and still make you pay. This has been an extremely expensive lesson. If they had correctly diagnosed this car in May we could have returned it. But by July it was too late. So. Please do not buy a Kia and do not go to this dealership for service More
by Grace Peterpillai
Employees Worked With
June 27, 2025
We can’t say enough great things about our experience at Straightline Kia, and it’s all thanks to two amazing people: Jesse Marshall and Cesar Regalado in Finance. From the start, Jesse was an absolute p Straightline Kia, and it’s all thanks to two amazing people: Jesse Marshall and Cesar Regalado in Finance. From the start, Jesse was an absolute pleasure to work with. He’s genuine, authentic, funny, and just all-around real. Talking to him felt like hanging out with a good friend who truly has your best interests at heart. There was no pressure, no awkward sales tactics – just honest guidance, lots of laughs, and a smooth, easy process from start to finish. Jesse is the kind of person who makes you feel seen and heard, and that made such a difference. Once we found the perfect vehicle, Cesar took over to guide us through the finance process. He was honest, EXTREMELY patient, and explained every detail without ever making us feel rushed or overwhelmed. He took the time to answer all of our questions (and there were a lot!) and made sure we left the dealership feeling confident and supported. As we were trading in our first-ever Kia that we loved so much, the running joke with Cesar became that I wanted to have the same "sparkle" in my eyes with the new car that we were buying from them as we had when we bought our old one. And he definitely made sure the sparkle was there when I left the dealership 😊 All in all, these two made the whole experience feel personal and even fun – something I never thought I’d say about buying a car. If you're looking for people who truly care, are super real with you, treat you with respect, and make the process enjoyable, go see Jesse and Cesar at Straightline Kia. You will not regret it! Thanks again, Jesse and Cesar – you both are the absolute best! More
by DariaU
June 20, 2025
I recently visited Straightline Kia and had a fantastic experience from start to finish. The staff were friendly, knowledgeable, and genuinely cared about helping me find the right car. The sales team was experience from start to finish. The staff were friendly, knowledgeable, and genuinely cared about helping me find the right car. The sales team was professional and never pushy, which I really appreciated. The process was smooth — from test drive to financing. They explained everything clearly and worked hard to get me the best deal possible. The dealership itself is clean, organized, and welcoming. Special shoutout to Katherine,Ben and Cody for being super helpful and patient throughout the process. If you’re looking to buy a new or used Kia in Calgary, I definitely recommend checking out Straightline Kia. More
by Danielteklom3
June 19, 2025
Jesse was great in helping me make a decision on my vehicle. He is very transparent and down to earth. Straightline KIA overall was very good and easy to deal with. I would recommend them to others. vehicle. He is very transparent and down to earth. Straightline KIA overall was very good and easy to deal with. I would recommend them to others. More
by mkp
June 14, 2025
it was a pleasent enviorment and professional service . staff was knowledgable , friendly and considerate . all in all it was a great experience staff was knowledgable , friendly and considerate . all in all it was a great experience More
by dave3052760
June 13, 2025
My experience with straightline Kia was a very good experience my salesman Surf was awesome. He worked really hard to find me the car I want and a really great deal that works for me. I would recommend experience my salesman Surf was awesome. He worked really hard to find me the car I want and a really great deal that works for me. I would recommend straightline Kia and definitely Surf. More
by susancarleton57
Employees Worked With
Surf Tufa
May 29, 2025
We had an excellent experience with Jesse, who went above and beyond to ensure that we were able to secure the vehicle that we wanted quickly and efficiently. Funny and personable, Jesse made the whole thing and beyond to ensure that we were able to secure the vehicle that we wanted quickly and efficiently. Funny and personable, Jesse made the whole thing a treat. We will definitely continue to use Straightline Kia for whatever we may need! More
by alec.warkentin
May 02, 2025
This dealership was the best option since my first time buying a vehicle 🚗, my first vehicle I bought in 2012, since that time I get multiples vehicles in different countries and kinds. Even here in Canad buying a vehicle 🚗, my first vehicle I bought in 2012, since that time I get multiples vehicles in different countries and kinds. Even here in Canada buying for the 4th time, was my first time receiving the best treatment ever, since the first call, so polite, friendly and respectful. I do felt as family with Surf the salesman ever. Wish the best luck for him. Thank you so much for appreciation as a client! I’ll do many referrals for family and friends! Blessings! More
by Wesley Domini
April 22, 2025
Easy to deal with, accommodating and helpful. Made it easy to get the purchase done despite my busy schedule Made it easy to get the purchase done despite my busy schedule More
by Gordon.bulat
