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Straightline Kia - Service Centre

Calgary, AB

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13 Reviews

13 Reviews of Straightline Kia - Service Centre

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May 13, 2021

"Thank you to Rodger Sallans and the whole team at..."

- Carla

Thank you to Rodger Sallans and the whole team at Straightline Kia for the recent service on my Forte. You exceeded my expectations with both your professionalism and sincerity. I would highly recommend this shop! Carla Reid

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Recommend Dealer
Yes
Employees Worked With
Rodger Sallans, Chris
November 02, 2020

"worst service department ever. they went to pick up some..."

- khairallah.alhindal

worst service department ever. they went to pick up some tires up and they charge us $129 Labour ... they weren't even installed on the car, look at your invoice carefully when paying for anything at this dealer shop

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Recommend Dealer
No
Employees Worked With
Nov 02, 2020 -

Straightline Kia responded

Hey Khairallah, Majority of our clients who purchase winter tires from us typically get them installed by us as well. I do believe this was a honest mistake. If you bring in your invoice and we can reimburse you in full. Thanks again and I am sorry about the headaches we may have caused during this Khairallah

June 07, 2019

"The best service"

- Michael

Straightline Kia provides great service, adapt customer's requirements above expected. Staff is so kind and helpful. I am very happy with the services. Great job!!

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Recommend Dealer
Yes
Employees Worked With
Sandra Monkhouse-Slater
June 07, 2019

"Best car dealership"

- Katherine

The services are excellent. The staff are extremely nice, helpful, and professional. They took time to explain to me about the information, features, and prices of each car that I concerned. Thank you for helping me to understand about KIA cars.

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Recommend Dealer
Yes
Employees Worked With
Sandra Monkhouse-Slater
March 26, 2019

"over charge is the norm here"

- Kia NOT

The first 'free' service 'Isn't, its a lie. They charged us $110 dollars to replace an AIR FILTER, in other words they just recouped their fee for a service, I could have changed the air filter myself but I didn't get the option. I would never spend ANY money at this Car stealership again, you might have gained $50 but lost a repeat customer, if you think that's good business practice, good luck. Timm Quigg was particularly rude and kept rolling his eyes at me while trying to discuss the issue with him.

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Recommend Dealer
No
Employees Worked With
Other Employees : tim, Kris Trygg
September 28, 2018

"Great experience "

- Mike79

I decided to upgrade to a newer vehicle, I started off by emailing some questions I had. Cindy got back to me in a very timely manner and had all my questions answered. When I went into the dealership everything was smooth and no pressure sales. Every person I have dealt with at the dealership has been great and you feel they put the customer first.

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Recommend Dealer
Yes
Employees Worked With
Cindy Craig, Kris Trygg
July 05, 2018

"Excellent trouble shooting and repair!"

- Gord

I had a rattle in the rear of my Kia Soul. Sales Professional Rick Farris sent up my appointment and when I arrived at Service the Shop Foreman Sean came out and greeted me with a smile and said lets go for a drive. He listened and suggested a couple of things that it could be. He took the vehicle from me and in half an hour returned to tell me he thought it was a shock but it actually was a loose back seat and it was all fixed! Sean had a great attitude and handled the problem very efficiently. I am very impressed with how this was handled! And most importantly there is no more rattle!!!!!

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Recommend Dealer
Yes
Employees Worked With
Sean Lukan, Rick Farris
April 27, 2018

"Great service again at Straighline Kia!"

- spaceking8

I brough my Jeep in to have new tires installed at Straightline Kia. The service from Warren, Ian and Chris was top shelf. I got a great price and I am so happy with the tires at the end of the day. I bring my Jeep to Starightline Kia instead if a Jeep dealer for the great customer service experience, products and price. I recommend you do the same.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Ian Jeffrey, Warren Chief
March 18, 2018

"Another satisfied customer "

- judyD

I was really impressed with Warren in the parts department when he took the time to install the back window wiper blade and the back lift parts.

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Recommend Dealer
Yes
Employees Worked With
Warren Chief
November 30, 2017

"Excellent service "

- lorvolk

I recently upgraded from a 2013 Sportage to a 2017 Sportage. I had a remote starter iPhone app installed. It was the first one that Shawn the technician had installed. I had a couple issues so visited the dealership a couple of times. Advisor Chris Randel was very good. Each time that I was there there was a recall on a couple of things and they were quickly taken care of. They got me put as quickly as possible. I even got a car wash. I am very satisfied with the service. Merry Christmas and Happy New Year to everyone there. Wishing you all a great holiday season and a prosperous 2018. Lorraine

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Technician Shawn
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