Chris Randle

Great service all around from the sales, finance, service and management. Will recommend to others and management. Will recommend to others More

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Danny was helpful, informative and a good provider of customer service. He was knowledgeable about the vehicle during test drive. customer service. He was knowledgeable about the vehicle during test drive. More

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Danny Deng was great right from the start! The process was great and we really felt like we were treated fairly with negotiations and are the proud owners of a previously loved 2020 Kia Sorent The process was great and we really felt like we were treated fairly with negotiations and are the proud owners of a previously loved 2020 Kia Sorento Black Line! Darren Beagle was also excellent during the financing & closing process. Post sale there were a few adjustments required which Chris Randal and Ved Sharma were happy to help with. I also have to add that Joel March was great to chat with at the Parts counter while the final touch ups were taking place. All things considered this was an excellent experience! Thanks Straightline Kia! More

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I recently purchased a vehicle from Straightline Kia and unfortunately, my experience has not been satisfactory. Upon closer inspection, I noticed several physical imperfections on the vehicle that were not unfortunately, my experience has not been satisfactory. Upon closer inspection, I noticed several physical imperfections on the vehicle that were not disclosed during the sales process. Firstly, there was a noticeable bulge on the rear tire, which is concerning as it could potentially affect the safety and performance of the vehicle. Additionally, the rubber on the windshield was not properly flushed during the windshield replacement, resulting in an uneven and unprofessional appearance. Furthermore, there were deep scratches and rust on the rear door, which were not disclosed or addressed prior to the purchase. This is unacceptable as it indicates a lack of attention to detail and proper maintenance by the dealership. Another issue I encountered was that the engine was not cleaned, which is surprising considering it should have been part of the standard preparation process for a vehicle being sold. This lack of attention to cleanliness is disappointing and reflects poorly on the dealership's commitment to quality. While I appreciate that Blair, the sales manager, tried to resolve the issues, the overall experience with Straight line Kia has not been satisfactory. The dealership failed to properly disclose and address these physical imperfections on the vehicle, resulting in a disappointing purchase experience. Even after I brought these to their attention, specially the rust on the door, it was still not properly fixed. While I know that this is a used vehicle, they should have informed me prior to purchase. I never had a chance to inspect this as it was all covered with dirt when I had to do the drive test. In conclusion, I am disappointed with my experience at Straight line Kia. The presence of a bulge on the tire, improperly flushed windshield rubber, noticeable scratches and rust on the rear door, and an engine that was not cleaned are all issues that should have been addressed prior to the sale. I hope that Straight line Kia takes these concerns seriously and takes appropriate measures to improve their attention to detail and customer service in the future. But, Still thankful to Blair for trying to fix this issue with his own ability. More

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Danny is so kind and hospitality. We did the test drive and Danny introduced all functions to us in detail. When I had questions and call the dealership, I always called the dealershi We did the test drive and Danny introduced all functions to us in detail. When I had questions and call the dealership, I always called the dealership. When he was busy, he would call me back later but I always get the answer from him. The amazing thing is that I cannot believe the Carnival arrived so quickly. We are so glad about the experience with Danny and Straighline Kia. More

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It was my pleasure to deal with Danny. I reserved the vehicle from Ontario. The car was ready for me when I got to Calgary. Danny is very nice young man. Easy going and very profession I reserved the vehicle from Ontario. The car was ready for me when I got to Calgary. Danny is very nice young man. Easy going and very professional. More

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Danny was great to deal with, I had a few predelivery requests and Danny had the car ready to go when we arrived. Hope your leg heals up fast, I feel for you hobbling around with that cast on your leg!! requests and Danny had the car ready to go when we arrived. Hope your leg heals up fast, I feel for you hobbling around with that cast on your leg!! More

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3rd vehicle in a row from this Kia Dealership. That should say it all. My only complaint is that the snow tires purchased with the vehicle, and installed last minute, prior to my taking possession That should say it all. My only complaint is that the snow tires purchased with the vehicle, and installed last minute, prior to my taking possession were not inflated to spec. When the tire pressure alarm indicated I had a problem, I brought the vehicle back to Straightline and Chris in service was able to fix the problem. More

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Awesome customer service, great people helped us finalize our fourth Kia purchase from this dealership! our fourth Kia purchase from this dealership! More

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sold me SUV with a blown engine. had to take legal action to get my money back. WHAT A NIGHTMARE !!! to get my money back. WHAT A NIGHTMARE !!! More

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