Thank you, Fergus, for your help!
Everything was easy and quick. I really like Kia service 😁
Everything was easy and quick. I really like Kia service 😁
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by Olga Nestriliai
Nov 02, 2026 -
Straightline Kia responded
We love hearing this! 😁
It's great to know Fergus made everything quick and easy for you. We'll be sure to pass along your thanks! We appreciate your support and thank you for choosing Straightline Kia!
I had an amazing experience with Fergus.
He is very friendly and was able to provide me with all the information on the vehicle I was interested in. The process was very fast and smooth. I h
He is very friendly and was able to provide me with all the information on the vehicle I was interested in. The process was very fast and smooth. I highly recommend Fergus!
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by sierrasheree
Oct 28, 2026 -
Straightline Kia responded
Thank you for the wonderful review and recommendation! We’re so glad Fergus made your experience a smooth and enjoyable one while ensuring you had all the information you needed. We appreciate you choosing Straightline Kia and will be sure to share your kind words with Fergus!
Fergus est très gentil et disponible.
Il a été patient et compréhensible avec moi pour la communication.
Il a été patient et compréhensible avec moi pour la communication.
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by sallysane1312
Oct 28, 2026 -
Straightline Kia responded
Merci beaucoup pour votre gentil commentaire ! Nous sommes ravis d'apprendre que Fergus a su faire preuve de patience, de gentillesse et de disponibilité tout au long de votre expérience. Nous vous remercions d'avoir choisi Straightline Kia et espérons vous revoir bientôt !
The staff and Fergus were super helpful, they listened to
our requests and found the right car for us.
our requests and found the right car for us.
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by patrickm
Oct 13, 2026 -
Straightline Kia responded
Thank you for sharing your experience! It's great to hear that Fergus and the team took the time to listen to your needs and help you find the right vehicle. We appreciate your trust in us and hope you're loving your new ride!
Fergus is so helpful in choosing the right car for me.
He is knowledgeable about the vehicle and very easy to talk about anything. I highly recommend him and Kia Straightline dealership!
He is knowledgeable about the vehicle and very easy to talk about anything. I highly recommend him and Kia Straightline dealership!
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by yecyec2015
Oct 13, 2026 -
Straightline Kia responded
Thank you for the kind words and recommendation! We're glad Fergus made finding the right vehicle such a comfortable and enjoyable experience. His knowledge and approachable personality are a great combination, and we're happy to hear they made a difference. We appreciate you choosing Straightline Kia and hope you enjoy your new vehicle!
Great experience purchasing a used vehicle.
Ferg was helpful during the entire process.
The vehicle experienced some issues when we got it home but Straightline Kia gave us a loaner car whi
Ferg was helpful during the entire process.
The vehicle experienced some issues when we got it home but Straightline Kia gave us a loaner car while they fixed the issue.
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by firazk
Oct 05, 2026 -
Straightline Kia responded
Thank you for sharing your experience! We’re glad Ferg was helpful throughout the purchase process. While we’re sorry you ran into an issue after getting your vehicle home, we’re happy our team could get you into a loaner and take care of it for you. We appreciate you choosing Straightline Kia and hope you’re enjoying your new-to-you vehicle!
Ferg was exceptional and very helpful, extremely
knowledgeable and very transparent throughout the whole process and went above and beyond to ensure we were happy with the car.
knowledgeable and very transparent throughout the whole process and went above and beyond to ensure we were happy with the car.
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by bilalkhan12
Other Employees Tagged:
Lexi
Sep 28, 2026 -
Straightline Kia responded
Sounds like Ferg delivered the kind of experience we’re proud of! We’re so glad his knowledge, transparency, and extra effort helped make the process a great one. Thank you for choosing Straightline Kia, and we hope you’re loving your new car!
Great experience at Straightline Kia!
We recently purchased a 2022 Kia Sorento, and the whole process was smooth and stress-free. Fergus, our salesman, was friendly, helpful, and professi
We recently purchased a 2022 Kia Sorento, and the whole process was smooth and stress-free. Fergus, our salesman, was friendly, helpful, and professional throughout the entire process. We’re very happy with our purchase and would definitely recommend Straightline Kia and Fergus to anyone looking for a vehicle!
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by Mani
Sep 21, 2026 -
Straightline Kia responded
Thank you so much for the wonderful review! We’re thrilled to hear Fergus made your experience easy, comfortable, and stress-free from start to finish. Congratulations on your 2022 Sorento! We truly appreciate the recommendation and hope you enjoy every kilometre in your new ride. 😊
The process of buying the car was better than anywhere
else I tried but that mostly because no other sales person seemed to be interested in selling me a car. There ended up being an unequal amount of com
else I tried but that mostly because no other sales person seemed to be interested in selling me a car. There ended up being an unequal amount of compromises on my side compared to the dealership's (missed timelines, not the vehicle I came in for, increased interest rates, and that's not me in the photo they attached to this review).
The sales team was polite, and mediumly interested in working with me on buying a car.
The experience was fine.
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by graham.cale
Oct 14, 2026 -
Straightline Kia responded
Hey Graham,
Thank you for taking the time to share your experience with Straightline KIA.
I'm happy to hear that our team was polite and that your overall purchasing experience was better than what you experienced elsewhere. However, I certainly don't want our clients walking away feeling that they had to make more compromises than we did to earn their business.
I appreciate your honest feedback regarding the timelines, vehicle selection, and financing. These are all important parts of the buying experience, and I'll be reviewing your comments with our sales management team to see where we could have done better.
I also apologize for the incorrect photo attached to your review. I'll have our team look into that as well.
At Straightline KIA, our goal is to provide an experience that goes beyond just being "fine," and it's clear we had opportunities to do better in your case.
Thank you again for giving us the opportunity to earn your business, Graham. I hope we have the chance to provide you with a better experience moving forward.
Rick Brar
General Manager
Straightline KIA
A friendly, professional, and trustworthy dealership that
truly cares about customers and goes above and beyond to help.
truly cares about customers and goes above and beyond to help.
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by kath y.
Other Employees Tagged:
Thomas Powell