First off, I love the Kia product. I will never purchase another vehicle at the Red Deer location however. Everything seemed fine at first. Our sales guy Lance seemed like a good guy, but the longer we were there the less interested in us he seemed. By the way, we were buying two vehicles. On top of that, we decided to go with the remote start on both vehicles. We were told we would be contacted to set up a time to have them installed. Lance was supposed to set it all up with the service department and, well dropped the ball on it completely. I had to call a few days later and he said it would be taken care of. A week later and still no call. I called the dealer to talk to the service department and they had not even been made aware of the situation. The girl at the service counter, Kendall, was great. she got the whole thing sorted out in a matter of a half hour or so.
Anyway, horrible experience other than the service department.