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Sherwood KIA
Edmonton, AB
174 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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174 Reviews of Sherwood KIA
July 07, 2025
Heartbreaking Experience –Stay Away from Sherwood Kia! I honestly don’t even know where to begin. I thought buying my 2021 Audi A5 from Sherwood Kia would be exciting — instead, it turned into one of t I honestly don’t even know where to begin. I thought buying my 2021 Audi A5 from Sherwood Kia would be exciting — instead, it turned into one of the most frustrating and disappointing experiences I’ve ever had. When you’re in the showroom, they’re all smiles and sweet talk. They treat you like royalty before the sale. You feel like you’re in good hands… until the moment they cash your cheque. After that? You’re on your own. Right after the purchase, I noticed an issue with the tire pressure. I was reassured that it would be fixed properly. But guess what? They didn’t fix anything. They just topped off the air and handed the car back, hoping I wouldn’t notice. When the problem came back again — as expected — I tried contacting them. I called multiple times over almost a week, and every time I was told, “Someone will get back to you.” Not once did they follow through. When I finally did get someone to talk to me, they had the Confidence to suggest that I might have driven over a nail or something — as if I’m the problem. Completely ignoring the fact that the issue was there from the start and they promised to fix it. Zero accountability. Zero integrity. Even the sales manager couldn’t be bothered to return a single message. It’s like once you drive off the lot, you’re no longer worth their time. You’re just another number. This isn’t just bad customer service — it’s straight-up disrespectful. I trusted them, and they made me feel like a fool for doing so. If you value honesty, reliability, or basic human decency, do NOT buy from Sherwood Kia More
by Lovpreet singh
Employees Worked With
Sam, and Manny (sales manager), Alex Sherman
June 25, 2025
Brooklyn did an excellent job helping me navigate vehicle purchasing from another city! She encouraged me to check out all my options and never pressured me to sign! After the car was driven out to me she ma purchasing from another city! She encouraged me to check out all my options and never pressured me to sign! After the car was driven out to me she made sure I clearly understood all the features and things. Would 100% recommend Brooklyn and Sherwood Kia More
by Alex D.
Employees Worked With
Brooklyn & Jason
May 07, 2025
I had an unexpected financial issue come up recently, and the team at KIA Sherwood Park truly went above and beyond to help me out. I can’t thank Manny and Amin enough for their understanding, support, and g the team at KIA Sherwood Park truly went above and beyond to help me out. I can’t thank Manny and Amin enough for their understanding, support, and genuine effort to make sure I didn’t lose out financially. They treated me with kindness and respect during a tough time, and made a difficult situation so much easier to handle. It’s rare to find that level of care and integrity in business these days. I’ll definitely be coming back once everything is sorted on my end. Highly recommend this dealership—not just for cars, but for real, honest service More
by Robert Wells
Employees Worked With
Amin, Manny, Alex Sherman
April 05, 2025
The customer service was amazing specialy the sales person Name Bashar was help fulli l am very happy by the service. Deffenetly I recomrd for all my friends. Keep the good work person Name Bashar was help fulli l am very happy by the service. Deffenetly I recomrd for all my friends. Keep the good work More
by Solomon
Employees Worked With
Bashar, Alex Sherman
April 03, 2025
My husband just bought a Niro wave Ev. Kia # 7 from sherwood Kia Amin our sales rep very friendly and 10 out of 10 for his knowledge and service. Itwill be a little while before our nex Kia # 7 from sherwood Kia Amin our sales rep very friendly and 10 out of 10 for his knowledge and service. Itwill be a little while before our next new vehicle , be assured we will recommend, sherwood Kia to all looking for a new vehicle. Thank you again Amin for the great service More
by hotbrit63
Employees Worked With
Amin , Alex Sherman
November 25, 2024
I have a lot of trepidation about new car shopping, however Nathan made the process very comfortable and smooth providing providing helpful, honest and factual information. I think it helps when you h however Nathan made the process very comfortable and smooth providing providing helpful, honest and factual information. I think it helps when you have a solid idea about what you are looking for, Would hightly recommend seeing Nathan if you are contemplating a new Kia car purchase. Nathan has also since spent additional time to help me in particular with the infotainment features. More
by Ken
Employees Worked With
Manny quickly and professionally approved the final sale.
May 01, 2024
STAY AWAY! !! Well…..this is now my third review on this garbage dealership. Not only is their service department complete garbage, the finance manager Manny !! Well…..this is now my third review on this garbage dealership. Not only is their service department complete garbage, the finance manager Manny is quite possible one of the biggest liars I’ve ever met. He sold us a used VW Tiguan with the promise….PROMISE…that it would be worth what we paid a year later to trade it in; well we just went to trade it in and the vehicle depreciated by $15,000. That’s some strange math if you ask me. The service department repaired the tire that they sold us with a slow leak at no charge, which was nice minus the fact that it was a side wall repair which is illegal and dangerous. I’m grateful the tire only went flat in my garage and didn’t blow out with my child in the car and Sherwood Kia have that on their hands. If you haven’t read my previous review of this garbage company I would like to add they told us we were being given the friends and family treatment because we were referred by someone they highly respect and deal with often. Sherwood Kia must HATE their family because I certainly to lie to and put my families lives at risk. Simply put, you’d be better to put wheels on a cardboard box and drive that than buy anything from this dealership. More
by Candice
Employees Worked With
Manny , Alex Sherman
November 18, 2023
Sherwood KIA are absolutely amazing! ! Amin, Scott, Michael, Moe and Valerie went above and beyond during my purchase of a Kia Forte LX. I can’t thank them enough for how smoothly and qui ! Amin, Scott, Michael, Moe and Valerie went above and beyond during my purchase of a Kia Forte LX. I can’t thank them enough for how smoothly and quickly the whole process went, at the same time giving me an exceptional product at an exceptional price. They are such nice people to deal with. I HIGHLY recommend you visit them to purchase your next new or used vehicle. It will be the best move you ever make buying at Sherwood Kia. Again, thanks all for such a great experience. Darcy Windjack More
by ndwindjack
Employees Worked With
Amin, Scott, Michael, Moe and Valerie, Alex Sherman
