Merritt was courteous and responsive.
Nice young man. He made extra money efforts to get the vehicle we wanted and then followed through.
Nice young man. He made extra money efforts to get the vehicle we wanted and then followed through.
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by Bob
Sep 28, 2026 -
Straightline Kia responded
We’re so glad Merritt took great care of you and put in the extra effort to help get you into the vehicle you wanted! It’s great to hear he was responsive and followed through every step of the way. We appreciate you sharing your experience and choosing Straightline Kia!
This is going to taken too long.
I am very satisfied with this dealership. Good service
I am very satisfied with this dealership. Good service
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by lonmonea1
Sep 28, 2026 -
Straightline Kia responded
We’re happy to hear you had a positive experience with our team and were pleased with the service you received. Thank you for choosing Straightline Kia and for taking the time to leave us a review!
It was my third dealership.
I looked for solution, not a car. With Merrit and Alex we found a solution to the problem. Great service. Win-win situation, where everyone was happy
I looked for solution, not a car. With Merrit and Alex we found a solution to the problem. Great service. Win-win situation, where everyone was happy, especially my wife and my kids. It wasn’t just a vehicle, it was a formula. Thank you Merrit, Alex and Kia! I felt like I was a valued customer not a source of revenue.
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by ANDRII
Sep 14, 2026 -
Straightline Kia responded
Thank you for such a thoughtful review! We love hearing that Merritt and Alex took the time to understand what you actually needed and helped find the right solution for your family. Knowing you left feeling valued and genuinely taken care of means a lot to our entire team. We hope you, your wife, and the kids are loving the new ride! Thank you for choosing Straightline Kia! 😊
I was in Calgary for a weekend tennis tournament and was
looking at cars while I waited for a match. Spoke with Merritt, he had full knowledge of the vehicle I was viewing. Told him I was looking and then
looking at cars while I waited for a match. Spoke with Merritt, he had full knowledge of the vehicle I was viewing. Told him I was looking and then I would seek out a dealer in Edmonton. I left him my number and email address. He called me Monday to say that they could probably work something out. He then passed me onto Thomas and to make a long short I have a new vehicle delivered to me by Merritt in Edmonton. Outstanding no pressure experience. Merritt and Thomas were outstanding extremely professional.
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by ADSjr
Aug 17, 2026 -
Straightline Kia responded
Thank you so much for sharing your experience! We love hearing that Merritt was able to make your vehicle purchase so easy, even from another city. From your first visit in Calgary to delivering your new vehicle right to you in Edmonton, it sounds like Merritt and Thomas made sure you were taken care of every step of the way. We'll be sure to pass along your kind words to both of them. Thank you for choosing Straightline Kia, and congratulations on your new vehicle!
We are very pleased with our experience this time to
purchase our new vehicle, the Kia Seltos. It was a pleasure working with Merritt to make the decision to buy a new car at this time. Everyone at Stra
purchase our new vehicle, the Kia Seltos. It was a pleasure working with Merritt to make the decision to buy a new car at this time. Everyone at Straightline, from the beautiful receptionist, Reese, to the manager, Jesse, to the finance guy, Darren, were friendly, professional and helpful. Thank you to all! We highly recommend Straightline Kia.
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by Monique
Aug 05, 2026 -
Straightline Kia responded
Thank you so much for your wonderful review! Congratulations on your new Kia Seltos! We're thrilled to hear Merritt helped make your vehicle purchase such a positive experience. We'll be sure to share your kind words with Merritt, Reese, Jesse, and Darren. They will truly appreciate the recognition. Thank you for choosing Straightline Kia and for your recommendation. We hope you enjoy every kilometre in your new Seltos, and we look forward to welcoming you back again in the future!
The sales rep was very good.
.. knowledgeable and responded to my many questions quickly...the finance dept was also very good
.. knowledgeable and responded to my many questions quickly...the finance dept was also very good
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by Breseerod
Aug 04, 2026 -
Straightline Kia responded
Thank you for taking the time to share your experience! We're so glad to hear our sales team was knowledgeable, responsive, and able to answer all of your questions throughout the process. It's also wonderful to know our finance team made the experience just as smooth. We truly appreciate your kind words and your trust in Straightline Kia. Congratulations on your new vehicle, and we look forward to seeing you again in the future!
Kia was fantastic at helping me with my car.
In the end, everything worked out great.
In the end, everything worked out great.
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by vishaljoshi99
Other Employees Tagged:
Alexandra Kriegel
Jul 27, 2026 -
Straightline Kia responded
Thank you for your kind review!
We're so glad to hear our team was able to help and that everything worked out well in the end. Providing great service and making sure our customers leave satisfied is always our goal.
We truly appreciate you choosing Straightline Kia and look forward to helping you again whenever you need us. Drive safe!
I recently purchased a Kia Sportage from Kia
Straightline, and I couldn’t be happier with the experience.
A huge thank you to Merrit for making the entire process so easy and stress-free. He
Straightline, and I couldn’t be happier with the experience.
A huge thank you to Merrit for making the entire process so easy and stress-free. He was friendly, knowledgeable, and never made me feel pressured. He took the time to answer all of my questions and helped me find the perfect vehicle for my needs. I really appreciated his honest and professional approach.
A special thanks as well to Lexy in Finance. She made everything simple to understand and handled the financing process efficiently. She was organized, professional, and a pleasure to work with from beginning to end.
I’d also like to thank Cesar, the Sales Manager, for taking the time to help put together a deal that worked for me. It was great to see him personally involved and making sure I was well taken care of throughout the process.
Overall, it was an outstanding car-buying experience. The entire team was welcoming, professional, and genuinely cared about making sure I was happy with my purchase. I would highly recommend Kia Straightline to anyone looking for a new vehicle, and I wouldn’t hesitate to return for my next one.
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by alekseevairina222
Other Employees Tagged:
Alexandra Kriegal
Jul 13, 2026 -
Straightline Kia responded
Thanks so much for taking the time to share your experience and congratulations on your new Kia Sportage!
We're so happy to hear Merritt made the process easy, informative, and pressure-free while helping you find the perfect vehicle. We'll also be sure to pass along your kind words to Lexy for making the financing process smooth and easy to understand, and to Cesar for working with you to put together the right deal.
Our goal is to make every visit welcoming, transparent, and enjoyable, so it means a lot to know our team delivered that experience for you.
Thank you for choosing Straightline Kia and for your recommendation. We hope you enjoy every kilometre in your new Sportage, and we look forward to seeing you again in the future!
What a great experience.
We enjoyed every part of our business at Straightline. Merritt was amazing and very helpful as well as easy to deal with every part of the proceeding
We enjoyed every part of our business at Straightline. Merritt was amazing and very helpful as well as easy to deal with every part of the proceedings. Thank you again for everything.
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by kevinray
Jul 06, 2026 -
Straightline Kia responded
We're thrilled to hear you had such a great experience with us and enjoyed every part of your visit to Straightline Kia. Making the vehicle-buying process enjoyable, straightforward, and stress-free is exactly what we strive for.
We'll be sure to share your kind words with Merritt. He takes great pride in providing helpful, knowledgeable service and making every step of the process easy for his customers.
Thank you for choosing Straightline Kia and for trusting us with your purchase. We truly appreciate your support and hope you're enjoying your new vehicle. We look forward to welcoming you back in the future!
The service was great and really flexible with our busy
schedule.
Merritt is really patience and helpfull to answer all the questions we had.
schedule.
Merritt is really patience and helpfull to answer all the questions we had.
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by guilletcedric
Jun 30, 2026 -
Straightline Kia responded
Thank you for your kind review!
We're so glad to hear you had a great experience with us. We know life can get busy, so it's wonderful to hear that our team was able to work around your schedule and make the process as convenient as possible.
We'll be sure to share your kind words with Merritt. His patience, knowledge, and willingness to answer every question are qualities that make him such a valued member of our team, and we're happy they made a difference during your visit.
Thank you for choosing Straightline Kia. We truly appreciate your support and hope to see you again in the future. Enjoy your vehicle!