Tried to use the FORCED EXTENDED Warranty "in order to get financing" False and illegal statement. When I called them on it, my interest rate went f
Tried to use the FORCED EXTENDED Warranty "in order to get financing" False and illegal statement. When I called them on it, my interest rate went from 2.99% to 4.39%
Duplicate charges: $75 gas, $1,750 freight "That's how it goes" and Diamond Kote Paint $597.44 but will NOT provide the 10 year warranty.
NCP is a cash cow ...that's where these charges (and others) were hidden.
I tried from October 8, 2021 to January 2022 to work this out even with the CEO who just made empty promises.
I pray there has been a change in Honesty, Integrity and customer service.
I also pray that customers request a COMPLETE breakdown of the NCP number BEFORE signing. DO NOT accept that purchase of the Extended Warranty is required for Financing because this is a False and Illegal statement and is known as a FORCED Warranty...ONLY buy the Extended Warranty if YOU want. ONLY YOU can make this decision. AND DO NOT ACCEPT the NCP as a LUMP sum. YOU have a right to have this lump sum in DETAIL. Line by Line. Please do not Believe and Trust anything VERBAL ... get everything in WRITING. It's for your own protection because, I KNOW, you CANNOT bring the vehicle back...I tried 3 times and was told NO. Please, please, please, do NOT sign this bill of sale "BLINDLY" or else you will be charged an extra $2,425 MORE (or maybe if you are lucky it will be less!) GST.
I really do hope and pray that current and future customers do not get sworn at, escorted to the door and locked out of the building.
NOW am NOT I allowed to phone, go into the building or use Service...Convenient???!!!!
Oh and for the record, the 2022 Kia Seltos is Amazing. Awesome product! It's just too bad that the Salesman, Sales Manger and CEO ... were just so DISHONEST...and of course, they take NO accountability...it's all my fault. I signed the document. Yes I did based on Trust and believing in Their VERBAL Honesty...BIG Mistake, I have learned, now I share this experience in hopes that NO Other Customers will be treated with the disrespect, dishonesty and duplicate hidden charges that was given to me.